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Plumb It Best LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

Hi. My name is Scott and I am the owner of Plumb-It Inc. I am a 6 year army infantry veteran and have been plumbing for 12 years now. We are a newer company with low overhead so we can provide you with the top notch service of a larger company without the high pricing. We are experienced with all facets of plumbing to include service, remodeling, and new construction, commercial and residential. Honesty, integrity, and respect are cornerstones of my life philosophy, and I employ these characteristics in my daily work and dealings with people

Business highlights

16 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Water heaters and repairs, sewer and drain rodding, rpz/backflow testing and repairs, kitchen, bath and basement remodels & additions, garbage disposals, sump pumps and battery backups, fix leaky pipes and leaks, plumbing fixture repair and installation, toilet repair and installation, gas leak detection, water softner installation & frozen pipes.

Services we don't offer

Water well service.

Amenities

Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 248 reviews

Steven S.
01/2016
5.0
drain cleaning, plumbing, wells
  + 1 more
I called Plumb-It on a Friday based on Angie's List reviews. They came out to my house in about 30 minutes. Within 40 minutes of arrival, the problem was correctly diagnosed and fully resolved. The drain line going to my ejector pit had become plugged. They augered the line clear and rotated the ejector pump to prevent the problem in the future. They also recommended flushing the basement toilet on a regular basis to keep the drain line clear. I would definitely use Plumb-It again. They provide professional, first-class service for a reasonable price.
Description of Work: Plumb-It cleared out my basement bathroom drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Andrew G.
12/2015
5.0
plumbing, water heater repair
  + 0 more
Had a 12 year old water heater that was leaking. Called Scott and he gave me a quote over the phone given the current specs on my water heater. I'm usually a do it yourselfer, but for a water heater and a family of four, I figured this was worth it. So true, no way I was going to try and muscle that tank up and down the stairs to my basement. The guys were courteous and fast and finished the job quickly and without any hassle. Will definitely use this outfit again. Andrew
Description of Work: Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$925

Michael D.
12/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Very responsive. The problem was resolved within an hour of my calling. Very honest. I received an estimate over the phone, but it ended up being a slightly easier job than anticipated and the final price reflected that. Very professional/polite. Super nice guy and this work was done on Christmas Day just after noon when others weren't answering their phones.
Description of Work: Cleared sewer line clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

sandra H.
12/2015
5.0
plumbing, water heater repair
  + 0 more
I called and discussed the problem . Texted pictures and then Scott talked me through possible problems before he would come out to the house.
Description of Work: Talked me through getter my water heater over the phone. Really appreciated his time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori B.
11/2015
5.0
plumbing
  + -1 more
This is the third time I've used Plumb It. They are friendlly, professional, and very skilled at their trade. Scott and Jimmy are the only plumbers I will call for work I need done because I know it will be done right. In addition, their fees are incredibly reasonable. It's great to have a plumber you know you can trust to do the job right. They replaced the valve, faucet spout, and shower head, installed air chambers to eliminate water hammers, and since I had no access behind the shower valve, they very neatly opened an access portal on the opposite wall that I can easily put a small door/hatch over. The work took about 1.5 hours and they cleaned up so well that you'd never know there had been work done.
Description of Work: Installed new shower valve and fixtures. Provided access opening on wall necessary to change out valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Dave M.
07/2015
5.0
water heater repair
  + -1 more
See above comment. James did a Great job and did. Additional service to call the manufacture of my water heater to get a replacement gas valve sent to me as it was still under warranty. He went out if his way to provide service above and beyond.
Description of Work: Back in Dec. 2014 James found why we didn't have hot water flow. The pop coming from hot water heater was clogged. James managed to unclog it and it worked fine. At the same time I had him look at my 2nd water heater I shut down months ago as it wouldn't light up. He determined it was the gas valve, however he call the manufacture and was able to get them to send out another gas valve as water heater. Was still under warranty. James came out to replace that one gas valve an all is working fine. James was professional and I would highly recommend them to anyone! Great Job well done! Also had James install new faucet spigots ant three cut off valves for ice maker and humidifier .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Joann C.
07/2015
5.0
plumbing
  + -1 more
Showed up ON TIME. The replacement of parts in both toilets took less than 20 minutes. Everything working great now. The owner, Scott came out personally. Great customer service and we felt very comfortable having Scott and his assistant working in and around our home. If you need a fast, efficient plumber, Plumb-It is the company to call. This business is a 'keeper'.
Description of Work: Replaced parts inside of two 'constantly running' and noisy toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kelly S.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
Scott and his team are great to work with. I had a basement plumbing emergency and he thought it would take a day to get out. Scott called back in 10 minutes and had a guy out that day. We use them for all our plumbing needs and would highly recommend them.
Description of Work: Unclogged drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael M.
07/2015
5.0
plumbing, water heater repair
  + 0 more
While selling our house, the buyer's home inspector identified a few items that they wanted addressed by a professional plumber. I called one contractor and had him come out to provide an estimate. He wanted $350 to replace the di-electric union, replace the venting, and replace the hoses if he could get them off (they were very rusty). If he couldn't, he quoted me $890 to cut into the wall and replace the valves. I would have to do the drywall repair myself. After that I called Plumb-It Inc. Scott responded with a phone call. I sent him pics of the issue via text and he called me back with a fair price both if he could save the valves and if he had to tear into the wall. His price was less than half the other guys ($350 to accomplish the same thing)! I booked him to come out the following day. The plumbers came at the expected time and handled all of the repairs, saving the valves, in an hour and a half (the other plumber was quoting 4 hours of work). They were friendly and courteous. Highly recommended.
Description of Work: * Replaced one di-electric union on our hot water heater * Tested and replaced venting on the hot water heater * Repaired shut off valves and replaced supply hoses for our washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Evelyne D.
07/2015
5.0
plumbing
  + -1 more
Scott gave me estimate of $225 to replace nonfunctioning outdoor faucet with top of line replacement. It's my only outdoor faucet and since I just had new landscaping installed, needed the repair as soon as possible. They were able to come out the next day. As it turned out, the faucet just needed repairs and the cost was only $85. Since I'm plumbing challenged, I really appreciated their honesty and quick response. Definitely recommend!
Description of Work: Repaired outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

THOMAS K.
06/2015
5.0
plumbing
  + -1 more
IT WENT SO WELL, I WILL RECOMMEND THIS COMPANY TO ALL MY FRIENDS AND FAMILY. CAN'T SAY ENOUGH NICE THINGS ABOUT JAMES!
Description of Work: JAMES WAS MY TECHNICIAN. HE REPAIRED THE DRAIN/STOPPER IN MY BATHTUB. HE ARRIVED ON TIME,WAS VERY HONET,PROFESSIONAL, FRIENDLY, KNOWLEDGEABLE AND QUICK. HE WAS HERE ABOUT A HALF HOUR AND DIDN'T REPLACE ANY UNNECESSARY PARTAND HE CLEANED UP AFTER HIMSELF! THIS COMPANY IS INCREDIBLY REASONABLE AND I WILL RECOMMEND THEM TO ALL MY FRIENDS AND FAMILY. SUPER, AWESOME AND HONEST!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gail M.
06/2015
5.0
plumbing
  + -1 more
They did a great job, I would use again!
Description of Work: Remove old kitchen sink and garbage disposal, install new sink and garbage disposal, cleaned out line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Scott M.
06/2015
5.0
plumbing
  + -1 more
I thought our upstairs bath tub was leaking because I noticed water spots on the garage ceiling. I called and they came out the same day within a couple of hours. They came out, measured and determined it was the toilet seal. I thought they were going to have to cut the ceiling in the garage to find the leak so I was very happy they didn't have to. The 2 gentleman could not have been any nicer and they explained exactly what the problem was. I would definitely recommend and use this company again.
Description of Work: Fixed broken seal on toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Ryan M.
05/2015
5.0
plumbing
  + -1 more
Scott came out and diagnosed a leak for me, he was very knowledgable and was able to tell me what the issue was within a few minutes. He was very honest about what the repair would entail and helped me come to a cost effective solution. Scott will absolutely get my next plumbing job. I will be recommending them to anyone who needs service.
Description of Work: Scott came out and diagnosed a leak for me

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT V.
05/2015
5.0
plumbing
  + -1 more
Outstanding service. The seal underneath a powder room toilet had become unseated, causing a leak. The problem was identified and fixed in minutes. There was a slight problem with the supply tubing, which they replaced gratis and they also fixed some minor issues with two other toilets in the whom. I have already contacted them about additional work.
Description of Work: Re-seated toilet. Fixed minor hardware problems with two others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Imelda B.
04/2015
5.0
plumbing
  + -1 more
My kitchen sinks drain pipe is clogged., water is backing-up to the sinks. I called Scott, in less than 3 hours after my call, his plumber, James arrived. James is very punctual, professional and thorough; he cleared the drain pipe of clog and tested proper drainage twice. I highly recommend Plumb-It, Inc. Scott Mrizek is an army infantry veteran, thank you Scott for your service to our country. God bless our veterans!!!
Description of Work: Cleared double kitchen sinks drain pipe of clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mehul P.
03/2015
5.0
plumbing
  + -1 more
I called Scott and set up an appointment to dewinterize a property. He was nice and processional. Checked for everything, he was supposed to in detail and also pointed out couple of other things. Overall, a nice experience and I would for certain call him again.
Description of Work: Dewinterize the property and check for leakage, if any

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Travis B.
03/2015
5.0
plumbing, water heater repair
  + 0 more
I had a great experience with Plumb-It for replacing my hot water heater! They took our call on a Sunday when our water heater began leaking from the top and were able to come out the following day. James arrived within 45 minutes of the 3 hour window (he probably would have been here sooner if it wasn?t snowing!). He was very professional and courteous. They charged exactly what we were quoted over the phone and honored the coupon they had on their site for $50 off the hot water heater purchase & installation. James was very thorough and took the time to point out the major components of the new water heater. He also talked me through how to drain the water heater (which you should do 1-2 times per year). It took just over two hours to complete, which included unhooking/moving our washer and dryer so he could access the water heater, and re-hooking them back up. I highly recommend Plumb-It and will definitely use them for any future plumbing needs!
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

Kimberly T.
03/2015
5.0
plumbing
  + -1 more
They were very accommodating and responsive. Would definitely use them again!
Description of Work: Replaced corroded pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Adam K.
03/2015
5.0
plumbing, water heater repair
  + 0 more
James was prompt, polite, and professional. The total time to make the fix was just about an hour. Exactly what Scott had ball parked. Great result. Will definitely use them again
Description of Work: Water heater repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Maggie S.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
Scott came over at the drop of a hat and fixed my toilet in a matter of seconds. I called and within 10 minutes he was here. I had been waiting for a call back from my plumber for a couple of weeks, with no answer. Scott fixed my toilet within 20 minutes of my initial call. He will most definitely be used again in the future. Thank you very much, Scott! You're a true professional in the industry.
Description of Work: Unstopped a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

TINA B.
01/2015
5.0
home remodeling, plumbing
  + 0 more
I called that morning because our kitchen sink had been leaking on and off for a couple months, and we could not tighten the loose connectors any longer. PlumbIt had me purchase a new faucet at a local plumbing supply company, and the plumber came out a couple of hours later. So far, so good.
Description of Work: They replaced a leaking kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Thomas S.
01/2015
5.0
drain cleaning, plumbing
  + 0 more
Smoothly, despite old, rusty, seized lines.
Description of Work: Replace fa wet & water valve in kitchen. Unclog bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Lee F.
01/2015
5.0
plumbing, wells
  + 0 more
It was fine. They came promptly, they were very efficient about what they did and the price was reasonable for what they did.
Description of Work: I used Plumb-It to have a pipe that pumps water outside fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rajesh P.
01/2015
4.0
plumbing
  + -1 more
I had a water leak from the water faucet that is connected to Refrigirator ice cube maker...It leaked through drywall and also under the fridge. It took about 15 minutes(20 minutes top) to replace the valve (they had to cut small drywall portion which was left open as they don't do drywall patch work). Work was done right but it was very pricey as I had to pay $225 for this work. THis work has about 15 bucks parts...Everything is good except I felt very pricey for the job that was done in terms of time it took and complexity. All other areas, I have positive feedback for them except cost wise... Thanks,
Description of Work: I had a water leak from the water faucet that is connected to Refrigirator ice cube maker...It leaked through drywall and also under the fridge. It took about 15 minutes(30minutes top) to replace the valve (they had to cut small drywall portion). Work was done right but it was very pricey as I had to pay $225 for this work. THis work has about 15 bucks parts...Everything is good except I felt very pricey for the job that was done in terms of time it took and complexity. Thanks,

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$225

Response from Plumb It Best LLC
I'm sorry to hear that you feel that the pricing for the work performed was too high, but am happy to see that you indicated that you would hire us again. Pricing is difficult. There is time and money involved that you, the customer, doesn't necessarily account for. We (2 men) drove to your house in a truck equipped to handle most any job (huge inventory). That was time my employee was getting paid. Gas to fuel the truck. Advertising expenses. We spent almost an hour at your house from the time we arrived until we left. Perhaps after the diagnosis, the actual repair only took 15 minutes to cut the sheet rock, drain the house, and solder a new connection to add a valve behind your fridge, but between drive time and time in your home, we have around an hour and a half into the job. In the past, from time to time, I will have a customer that gets sticker shock when they call us. I often recommend calling someone else. Then they will call another plumber, or a friend with experience with plumbers, and always call us back, as we are extremely fair for the market. I am glad we could get the repair done on the same day you called, and hope we can service your home in the future, should the need arise.

Contact information

1114 W Galena Blvd, Aurora, IL 60506

http://www.plumbitinc.com/

Service hours

Sunday:
7:00 AM - 4:30 PM
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 AM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
7:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-188566
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Lawn Irrigation,
Water Filtration and Softening,
Natural Gas Lines,
Basement Remodeling

FAQ

Plumb It Best LLC is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 4:30 PM

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 AM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Saturday: 7:00 AM - 4:30 PM

Plumb It Best LLC accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
No, Plumb It Best LLC does not offer free project estimates.
No, Plumb It Best LLC does not offer eco-friendly accreditations.
Yes, Plumb It Best LLC offers a 3% senior discount.
Yes, Plumb It Best LLC offers emergency services.
Yes, Plumb It Best LLC offers warranties.
Plumb It Best LLC offers the following services: Water heaters and repairs, sewer and drain rodding, rpz/backflow testing and repairs, kitchen, bath and basement remodels & additions, garbage disposals, sump pumps and battery backups, fix leaky pipes and leaks, plumbing fixture repair and installation, toilet repair and installation, gas leak detection, water softner installation & frozen pipes.
Water well service.

Contact information

1114 W Galena Blvd, Aurora, IL 60506

http://www.plumbitinc.com/

Service hours

Sunday:
7:00 AM - 4:30 PM
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 AM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
7:00 AM - 4:30 PM