Response from Plumb It Best LLC
I see that you copied and pasted your review from Yelp. The following is copied and pasted from my Yelp response: Even though you didn't hire us, I'm sorry you don't see the value we bring to the table when we come to your home. People want a quote over the phone for install, and it's not all as cut and dry as you implied in your review. Some take 2 hours. Some take 3. NOTHING you needed done takes 20 minutes. Plumbing is expensive. My men are paid to drive to the job as well, which takes time. We come to your house with everything we need to do the job on a fully stocked 14 foot box truck (tires for which, are $1400 twice a year). Workman's comp. Gas. taxes. Insurance. licensing. Training. If people knew the overhead of running a business like this, their heads would spin. We also stand behind our work. I have to say, I see you have left 2 other Yelp reviews, and they are both one star. I fail to see how going out of your way to destroy someone's livelihood is productive. I use contractors in my own home. If I get an estimate I don't like, I move on to the next guy. I have worked for many plumbing companies. I know what my competition is charging, and I know I am consistently below them. Quality work at fair pricing is my motto, and I strive to live by it every day. In reply to your update, I'm glad you found someone to do this job for $220. He must have 0 expenses. Because after paying corporate taxes, workman's comp, advertising, fuel, materials and insurances, he made $40 to drive to your house and work for you for 2 hours. Good luck with having him answer the phone or come back to warranty his leaks.