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Plumb It Best LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

Hi. My name is Scott and I am the owner of Plumb-It Inc. I am a 6 year army infantry veteran and have been plumbing for 12 years now. We are a newer company with low overhead so we can provide you with the top notch service of a larger company without the high pricing. We are experienced with all facets of plumbing to include service, remodeling, and new construction, commercial and residential. Honesty, integrity, and respect are cornerstones of my life philosophy, and I employ these characteristics in my daily work and dealings with people

Business highlights

16 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Water heaters and repairs, sewer and drain rodding, rpz/backflow testing and repairs, kitchen, bath and basement remodels & additions, garbage disposals, sump pumps and battery backups, fix leaky pipes and leaks, plumbing fixture repair and installation, toilet repair and installation, gas leak detection, water softner installation & frozen pipes.

Services we don't offer

Water well service.

Amenities

Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-225 of 248 reviews

matthew D.
08/2019
5.0
plumbing
  + -1 more
They did a great job
Description of Work: Disconnect an old sprinkler system and fix a faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Linda P.
07/2018
5.0
plumbing
  + -1 more
No leaks. Everything fine175
Description of Work: New faucet installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Yan L.
05/2018
5.0
plumbing, drain cleaning
  + 0 more
very quick and professional
Description of Work: drain cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$185

eloise B.
01/2018
5.0
plumbing
  + -1 more
Great service
Description of Work: Leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John F.
10/2017
2.0
plumbing
  + -1 more
It didn't.
Description of Work: Requested a quote for a job but never received a reply.

Rating CategoryRating out of 5
quality
2.0
responsiveness
1.0


Response from Plumb It Best LLC
Hello [Member Name Removed], Sorry you didn't get the quote you requested. I've been back through my paperwork and cant find any record. It must have gotten misplaced or destroyed. It seems the only people that leave me negative reviews are those that have no idea what plumbing costs, or those that think I am infallible. I'm not. I make mistakes. Sorry you slipped through the cracks. Not sure I deserve a D for work I didn't do.

Piyush S.
08/2017
5.0
plumbing
  + -1 more
on time. clean work. no hassles.
Description of Work: replace 3 toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Tina R.
04/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin N.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Prompt, quick and clean install.
Description of Work: Supply and install a hot water heater. Remove old unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Karen B.
01/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: ....................................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Frank K.
11/2016
1.0
plumbing
  + -1 more
Would NEVER use this company
Description of Work: Okay.. I normally don't write reviews. But when I feel I can help other people avoid being taken advantage of. I'm going to say something. We had new granite counters and a new sink installed in our kitchen yesterday. And I had intended to put the new faucet and garbage disposal in myself.(a job pretty much anyone could do) But things have been crazy and my wife suggested having a plumber do it. So.. Apon referrals we had seen. She called Plumb it. Scott was nice and eager to help.. My wife explained the work we needed and asked what his fee would be.. I didn't need to hear what he said.. The look on her face said it all. $500!!!! $500 to slip a faucet in a hole.. Tighten the nut that holds it. Hook up two flexible water lines by hand.. Bolt a garbage disposal on and hook up two wires.. A job ANY plumber worth his salt could do in under a hour.. A job almost every review on amazon (for the garbage disposal) said "was the easiest install they had ever done.. 20 Min. Tops!!" I don't care how nice of a guy he is.. I don't care how good of a plumber he is.. He's not worth $500 an hour.. And let's just say for one second that he's the slowest plumber on the planet. And it takes him twice the amount of time it should take.. 2 hours.. That's still $250 an hour labor.. Thanks but no thanks.. I'll do it myself. And If.. Like me.. You don't have money to just throw out the window. And don't like being taken advantage of.. I'd Look elsewhere for a plumber.. also.. Apon posting about my experience on another local forum. I received comments from other people who had similar experiences with this company. One person also stated they had hired them and he completed the work. But Apon job completion.. He complained he under quoted the job and felt he should be paid more. The woman stated she felt his price was already high but she needed the work done and went with him. Update-I hired another plumber who not only did the work that I had contacted Plumb it about.. They also put new shut off valves under my sink and on my water line for my refrigerator. And it only cost me $220 and that was with materials. Which was a vary fair amount. Plumb it is ripping people off.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0


Response from Plumb It Best LLC
I see that you copied and pasted your review from Yelp. The following is copied and pasted from my Yelp response: Even though you didn't hire us, I'm sorry you don't see the value we bring to the table when we come to your home. People want a quote over the phone for install, and it's not all as cut and dry as you implied in your review. Some take 2 hours. Some take 3. NOTHING you needed done takes 20 minutes. Plumbing is expensive. My men are paid to drive to the job as well, which takes time. We come to your house with everything we need to do the job on a fully stocked 14 foot box truck (tires for which, are $1400 twice a year). Workman's comp. Gas. taxes. Insurance. licensing. Training. If people knew the overhead of running a business like this, their heads would spin. We also stand behind our work. I have to say, I see you have left 2 other Yelp reviews, and they are both one star. I fail to see how going out of your way to destroy someone's livelihood is productive. I use contractors in my own home. If I get an estimate I don't like, I move on to the next guy. I have worked for many plumbing companies. I know what my competition is charging, and I know I am consistently below them. Quality work at fair pricing is my motto, and I strive to live by it every day. In reply to your update, I'm glad you found someone to do this job for $220. He must have 0 expenses. Because after paying corporate taxes, workman's comp, advertising, fuel, materials and insurances, he made $40 to drive to your house and work for you for 2 hours. Good luck with having him answer the phone or come back to warranty his leaks.

Thomas L.
09/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Henry L.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Roberta B.
03/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: VERY temperamental business owner. I had an extremely bad experience with him regarding a sump pump purchase and installation.
Rating CategoryRating out of 5

Response from Plumb It Best LLC
Well, I'm sorry that you had a bad experience. I'm not sure what exactly transpired between the two of us, as I receive a lot of calls. As you can see by the overwhelmingly positive experience had by my customer's reviews, it is generally not in my professional demeanor to be "tempermental". I am not perfect, and perhaps we had a misunderstanding. Once again, my apologies. I strive to give the best customer service I can to everyone that calls. I would love to hear from you so we can sort this out, as I truly feel terrible. (630)544-7162

J M.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Eileen A.
02/2016
5.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher B.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced existing garbage disposal. Took about an hour and a half. Very professional and prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sue W.
01/2016
5.0
plumbing
  + -1 more
.
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Rokas K.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Srinivasan S.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We had to change the shower head and arm and requested Scott and his team to do the work. This was the second time we had called Plumb-It-Inc. We have been and are very happy with the service provided and will continue to use them. Thank you Scott, James and Steve. | |Thank you, |Sri

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeff F.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Chi W.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a few plumbing problems that needed repair. | |1. The shower faucet cartridge need to be replaced due to constant dripping. |2. The bathtub faucet cartridge need to be replaced due to stuck in cold water only. |3. The cold water laundry faucet need to be replaced due to unable to turn. |4. Both outside faucets were leaking from the stem when turned on. | |Scott and his assistant were able to repair the first three items on list without any problem. Scott was able to quickly adjust the two outside faucets so they don't leak any more. He didn't charge me for the two quick fixes, which I was very appreciated. He was friendly and his prices are very reasonable. I highly recommend him to my neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Yu C.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a leaking toilet, also a toilet with flushing problem as the previous plumber didn't get the water line right. I contacted Plumb-IT for help, they did the repairs quickly and at a very reasonable price. I highly recommend them. Will definitely use them next time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy W.
06/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: roto-routed sewer line. It took them several hours, but they made it happen...and gave us a discount and we are well satisfied with the work, the plumbers and their professionalism

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Gary S.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I had Plumb-It out twice, once to by-pass some existing older plumbing, and another to replace pipe and clean out some existing threads on a stack connection in the bathroom. They were on time, friendly and informative, and got the work done for what I would expect to pay. Scott, the owner, seems like a real decent guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Laurie R.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1114 W Galena Blvd, Aurora, IL 60506

http://www.plumbitinc.com/

Service hours

Sunday:
7:00 AM - 4:30 PM
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 AM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
7:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-188566
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Lawn Irrigation,
Water Filtration and Softening,
Natural Gas Lines,
Basement Remodeling

FAQ

Plumb It Best LLC is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 4:30 PM

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 AM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Saturday: 7:00 AM - 4:30 PM

Plumb It Best LLC accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
No, Plumb It Best LLC does not offer free project estimates.
No, Plumb It Best LLC does not offer eco-friendly accreditations.
Yes, Plumb It Best LLC offers a 3% senior discount.
Yes, Plumb It Best LLC offers emergency services.
Yes, Plumb It Best LLC offers warranties.
Plumb It Best LLC offers the following services: Water heaters and repairs, sewer and drain rodding, rpz/backflow testing and repairs, kitchen, bath and basement remodels & additions, garbage disposals, sump pumps and battery backups, fix leaky pipes and leaks, plumbing fixture repair and installation, toilet repair and installation, gas leak detection, water softner installation & frozen pipes.
Water well service.

Contact information

1114 W Galena Blvd, Aurora, IL 60506

http://www.plumbitinc.com/

Service hours

Sunday:
7:00 AM - 4:30 PM
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 AM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
7:00 AM - 4:30 PM