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Plumb It Best LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

Hi. My name is Scott and I am the owner of Plumb-It Inc. I am a 6 year army infantry veteran and have been plumbing for 12 years now. We are a newer company with low overhead so we can provide you with the top notch service of a larger company without the high pricing. We are experienced with all facets of plumbing to include service, remodeling, and new construction, commercial and residential. Honesty, integrity, and respect are cornerstones of my life philosophy, and I employ these characteristics in my daily work and dealings with people

Business highlights

16 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Water heaters and repairs, sewer and drain rodding, rpz/backflow testing and repairs, kitchen, bath and basement remodels & additions, garbage disposals, sump pumps and battery backups, fix leaky pipes and leaks, plumbing fixture repair and installation, toilet repair and installation, gas leak detection, water softner installation & frozen pipes.

Services we don't offer

Water well service.

Amenities

Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-248 of 248 reviews

Michael S.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace main waterline shutoff

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

mary B.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: He fixed a outside faucet and placed a indoor access panel. His name was James great guy very nice. We plan on calling them again in the fall when we want our bathrooms updated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

LAURA P.
04/2015
4.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: They fixed a toilet. After they replaced a part then left, the toilet sounded like it was still leaking. They came back, but thought I didn't know how quiet my toilet should be. They were easygoing so I scheduled an appointment to have them replace my kitchen faucet. That went better and faucet and toilet are still working well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gary T.
04/2015
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: Replaced outdoor faucet that froze and piping in basement for sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Roger C.
03/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Do not care to respond.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$300

Response from Plumb It Best LLC
Dear Sir, I offered to give you money back, after you complained about the pricing, even though I made you aware of our Sunday fee and offered to come out on Monday. As I told you, my employee gets a substantial portion of that as well as his hourly pay. I ran you the numbers as to what the company actually made on this job, which ended up being $100. And still offered you $50 back to make you happy, which you declined. We are not the cheapest company out there, but we are competent, professional, honest, and as fair as we can be to keep the doors open.

GREGORY R.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: On time, professional, and reasonably priced. I would use them again in a heart beat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

David K.
02/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Catherine O.
01/2015
5.0
plumbing
  + -1 more
Very kind and very reasonable.
Description of Work: Bathroom and toilet issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Debra F.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Our plumbing was put in with the wrong pitch. The guys from Plumb It had to redo our pipes. They did a fabulous job and quickly as we had people coming to stay with us so it was very important to get our plumbing fixed quickly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jack C.
12/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Fixed broken valve under kitchen sink & hooked up leaky dishwasher. Good work a little pricey for 90 minutes work

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Maria G.
10/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: I have used them before and will again. They were a little bit later than they said but did call to make sure it was ok and to let me know there was an unforeseen problem at the previous job. Since mine was not an emergency that was fine and understandable. He cleared the bathroom and kitchen sink quickly and neatly. He was friendly (he gave me a great/simple recipe for a family lunch I had coming up) and professional and told me everything that he was doing. I used them before (he remembered coming here) and will use them again. I highly recommend them. Good service and reasonable prices

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James D.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced an outside faucet / hose bib and had to work in tight space due to the finished ceiling in the baesment

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Elizabeth C.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I called Plumb-It to replace a kitchen faucet. They were very professional and I'd use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Nancy B.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: James from Plumb-It replaced some rusted bolts in a toilet tank that were causing a leak. They were very well rusted in place, so it took some effort, but he got the job done. He also inspected some other fixtures, and checked for a leak. Overall, we were very pleased and we would definitely use their services again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary G.
05/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Fixed my clogged plumbing...routed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

$200

James M.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$870

David J.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced ejector pump, other minor plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Dean R.
04/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

christine G.
01/2014
1.0
plumbing
  + -1 more
.
Description of Work: They never returned my email!
Rating CategoryRating out of 5

Response from Plumb It Best LLC
I would like to take the time to say that every customer and potential customer is equally important. I would also like to send my sincerest apologies that your email got neglected. The last 3 weeks with the sub-zero temperatures, I have been in the field working non-stop, trying to take care of as many customers as possible, so I haven't been in the office or as attentive to my emails as usual. If you need to contact me, though, phone is always the best possible way. If I don't answer immediately, I will call you back as soon as I get your message. My whole business is based on my reviews, and I until now, have never received a D or F. I want your business, and if there is anything I can do for you in the future, please call me at (630)544-7162. Once again, my apologies for not seeing your email.

Richard T.
11/2013
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

James S.
08/2013
5.0
drain cleaning, plumbing
  + 0 more
great read above.
Description of Work: Scott and his partner Jim were here right on time and snaked my kitchen sink lines out and fixed the problem. Scott went into the bathroom to look at the sink there and found problem with the p trap and replaced it. I will definitely use them again and tell my neighbors about them. Thanks guys glad I found you two here on Angies List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Margaret S.
07/2013
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Let me add to the chorus of happy customers. Called at 9 am to report that my hot water heater was kaput, had a new high recovery hot water heater installed before 2 pm. Perfect. Nice guys, quality, fast work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom and Susan B.
01/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: wow....that's how my wife described the service and professionalism of this company and associate. plumbers are like hospitals we don't want to use them but we are glad to have em if we need them. I was impressed by the promptness of my request the ability to make a recommendation and resolve the situation in one visit. Price is what it is...you have to pay for any tradesmans work and materials are wha they are if you want resolve to plumbing matters. Thank you for making us feel important and making my wife happy.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

1114 W Galena Blvd, Aurora, IL 60506

http://www.plumbitinc.com/

Service hours

Sunday:
7:00 AM - 4:30 PM
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 AM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
7:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-188566
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Lawn Irrigation,
Water Filtration and Softening,
Natural Gas Lines,
Basement Remodeling

FAQ

Plumb It Best LLC is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 4:30 PM

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 AM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Saturday: 7:00 AM - 4:30 PM

Plumb It Best LLC accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
No, Plumb It Best LLC does not offer free project estimates.
No, Plumb It Best LLC does not offer eco-friendly accreditations.
Yes, Plumb It Best LLC offers a 3% senior discount.
Yes, Plumb It Best LLC offers emergency services.
Yes, Plumb It Best LLC offers warranties.
Plumb It Best LLC offers the following services: Water heaters and repairs, sewer and drain rodding, rpz/backflow testing and repairs, kitchen, bath and basement remodels & additions, garbage disposals, sump pumps and battery backups, fix leaky pipes and leaks, plumbing fixture repair and installation, toilet repair and installation, gas leak detection, water softner installation & frozen pipes.
Water well service.

Contact information

1114 W Galena Blvd, Aurora, IL 60506

http://www.plumbitinc.com/

Service hours

Sunday:
7:00 AM - 4:30 PM
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 AM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
7:00 AM - 4:30 PM