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Planes Moving & Storage of Chicago LLC

Moving Companies, Storage

About us

Since 1921, Planes has been helping people go places. Our family-owned company was founded on the principle that our number one priority is customer satisfaction. Our 450 employees proudly serve our customers everyday.

Business highlights

103 years of trusted experience

Services we offer

Moving, packing & unpacking,& storage facilities.

Services we don't offer

NA

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.15 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
4.8
value
4.0
professionalism
5.0
responsiveness
4.3
punctuality
4.5
Showing 1-5 of 5 reviews

Karen F.
09/2017
5.0
moving companies
  + -1 more
They were great! Very professional. Very fast packers. They did in an hour what would have taken me three days to do. Took very good care of not nicking or scratching any walls. Worked very quickly and efficiently. Be careful of the insurance, though. I purchased insurance for the first move, but not the second. I was told I had 60 days to report any damage to household goods, but when I did so at day 59, my claim was denied - even though everything was inspected in the basement before it was moved (second move) to the main floor of the house. They said the second move negated the 60 day claim period of the first move. That was not communicated to me until it was too late to do anything about it.
Description of Work: I had two moves. One from my old house to the basement of my new house, and one from the basement of my new house (6 weeks later) to the main floor of the new house. Houses were only about 20 minutes apart. They also packed up my good china and glassware, plus went room by room to pack up anything I hadn't gotten to yet. They were very thorough and helpful. Also needed two heavy glass/mirror items crated, which they arranged with a third party contractor. That was also well done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew C.
10/2014
5.0
moving companies
  + -1 more
Great. Would recommend them to anyone. They do a lot of business for us.
Description of Work: These guys move our furniture for our company. They do a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Suzanne T.
01/2014
1.0
moving companies
  + -1 more
Called Jan 2nd and left my contact information requesting a quote for an upcoming move. Was told Rob would call me back. 7 days later, no response.
Description of Work: Attempted to get a quote

Rating CategoryRating out of 5
responsiveness
1.0


Lena P.
06/2012
5.0
moving companies
  + -1 more
I have used them in the past. I found them on moving movingstand.com. They are extremely professional. They were confident with the hight weight stuff. They were very knowledgable about the city move.
Description of Work: I used Plans Moving & Storage to move my new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Dave F.
05/2011
2.0
moving companies
  + -1 more
The actual driver was fabulous, but the moving company I would never recommend. I really liked the driver and wish I could rate him separately. The salesman very much overpromised and under delivered. I found him to not be very helpful when it came to moving day. When they came out and did the survey, he underestimated, and it ended up taking them 13 hours to load the truck after everything was already packed because they didn't send enough people to pack.
Description of Work: They moved us from Illinois to the east coast.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0


    Contact information

    1100 Bilter Rd, Aurora, IL 60502

    http://www.planesmoving.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Storage

    FAQ

    Planes Moving & Storage of Chicago LLC is currently rated 4.1 overall out of 5.
    Planes Moving & Storage of Chicago LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Planes Moving & Storage of Chicago LLC offers free project estimates.
    No, Planes Moving & Storage of Chicago LLC does not offer eco-friendly accreditations.
    No, Planes Moving & Storage of Chicago LLC does not offer a senior discount.
    No, Planes Moving & Storage of Chicago LLC does not offer emergency services.
    No, Planes Moving & Storage of Chicago LLC does not offer warranties.
    Planes Moving & Storage of Chicago LLC offers the following services: Moving, packing & unpacking,& storage facilities.
    NA

    Contact information

    1100 Bilter Rd, Aurora, IL 60502

    http://www.planesmoving.com