Perfect Home Services

Shawn was great. Very friendly and professional. Made me feel comfortable and confident in the job. Turned out great.

Great! Kevin was super nice and very thorough. He explained everything, showed me pictures of the issues and went over in detail what he did. I am very satisfied, I signed up for the VIP membership. I definitely recommend Perfect Home Services.

The service was great. It was contracted at 12 PM on a Saturday and performed at 8 AM Sunday. The technician was excellent. The service call charge for a weekend was reasonable. The part prices with installation were outrageous. I expressed concern over the prices but technician said part prices have been sky rocketing. When he left I checked the prices for original factory parts. Relay retail price at 2 supply retailers: $78.99. I paid $287.00 to get it installed. Thermocouple: retail price $20.15. I paid $139.00 to get it installed. 2 years earlier I had paid $81.50 for the service call and installation with a different company. Their part cost: $22.50.

From the first call this morning to when an amazing plumber, named Neil Martino showed up at my door, I was very pleased. Neil walked around and examined my other plumbing items, such as the sewage ejector pump, hot water heater, and the main line, and that was he even before he began looking into my main issue, the completely stopped up kitchen sink drain. He was very professional and went over all the different possibilties and options to take care of my drain. I went with the simplest solution first, but at least I knew I had other options if that didn't work. He was able to clear the drain, and he cleaned up after himself all the while we were having an awesome conversation. I felt like I was having a friend over to do the work, and that means a lot to me since I have a disability and have been house bound many years before covid-19 ever made it's appearance. I know it's not a selling point to many people, but to me, having a very personable repair person come into my home means as much as the cost. I will be using Perfect Home Solutions for my heating, cooling and plumbing needs as long as they stay in business.

Put in new Trans Furnace and Humidifier

Great! There was debris stuck in my pump and do to no fault of there own, Sean the technician cleaned it and ran it and did not charge me for the service call.

He was so nice, and very professional. I enjoyed talking to him😊 I even signed up for the VIP program. Hopefully that will prove to be worthwhile as well.

Great! Tech was very friendly and knowledgeable. He did a great job.

It went very well. This was our first visit with Perfect since the merge with our previous provider, Prestige. We were very impressed with Eric’s thorough inspection, his willingness to explain each step and answer our questions. I now feel very confident that we will have a good, reliable company for all our needs.

Very well. Technician was very polite and professional. I’d hire again.

Knowledgeable, friendly, and honest when answering my questions. Worked with me on my schedule and never pressured me to move quicker than I was ready to. Would very much recommend.

Was shocked at how poor the estimate process went. When the person arrived he said he wasn’t sure if they do this kind of work. I mentioned that when I made the phone call I specifically asked if they install garage heaters. His response was, ‘unfortunately they aren’t sales people and know what the specific request is.’ After making a couple of calls, he said they can do the work but it would cost a lot. He went on to tell me how he gets paid indicating that he has other bigger proposals to get to. He asked me the estimates I’ve been receiving and I gave him a range. He created the estimate (without measuring how much pipe would be needed) and wrote the highest number I shared with him. I asked what kind of manufacturer they used and he said he would get back to me. Never heard from him again. I basically got an estimate based on the highest estimate I gave him. He lacked professionalism and I was incredibly disappointed as I heard great things about this company. Will never use or refer them.

Pete M was great! Very thorough and professional.

I was very pleased with the professionalism, detail, and quality of the service provided. Dan Enger is a true professional and I would recommend Perfect Home Services to anyone looking for an honest assessment and repair.

I was very happy with the work that was done. I was also so impressed with Daniel. He was extremely professional and completed everything in a timely manner. Daniel kept me updated on the checks he was doing and what items still needed to be completed. He checked all parts of the HVAC system and left me with great confidence that it is operating in an ideal manner.

Wow so speedy! I put in a request this morning and within 5-10 minutes I received a call saying that could come out this afternoon. They called about 2:00pm saying they were on their way, and they were done by 2:45-repaired and cleaned up! They gave us 3 different repair/replacement options which was nice. Price was good too! Would call them again :)

Great service, very knowledgeable and open to all questions. Highly recommended

Found out my furnace is on bad shape. Told me of all the problems as he shared pictures with me.

It went fine. The scheduling was easy, and they were very efficient about reconfirming, and the service person called when he was less than an hour away. He followed Covid protocol. Explained everything. The furnace needed one replacement item and one additional cleaning that I paid for, and he also replaced the humidifier filter. He cleaned up after and billing was done on his iPad.

Very well. Explain everything in detail

Leaky pipe not diagnosed. Furnace was diagnosed and deep cleaning and parts replacement recommended. 2nd opinion will be sought due to price of recommended service. Approx cost of service below is for cleaning and parts

Just needed a basic furnace cleaning. Wasn’t given a “hard sale” on trying to provide me with services I didn’t need, so that was nice.

No problem. Excellent skilled technician.

Sean was great. This is our first tankless water heater and it’s been running fine, but just wanted to educate myself on how it works & potential issues. He was a great teacher. Definitely will use Perfect going forward.

The guy that came out was professionals suggested to clean out our furnace due to the smell of gas that could be smelled in bed room. He said it would help but the smell is still as strong 3 days later. I feel like a lot of money was wasted.