Nature's Essence Green Cleaning LLC

BEWARE! I had an agreement with this company to clean my sister's home a total of 4 times (spreadsheets, word docs, emails, phone conversations). The owner of this company continued to clean my sister's house beyond our 4 time agreement (my sister had no idea when the and quot;gift of servicesand quot; ended) and thus continued to charge my debit card 13 times. I'm in the midst of filing a fraud claim with my bank, plan to report this company to the attorney general, and after discussion with counsel, my attorney believes I can easily win a small claims 'breach of contract' judgement. What is even more unfortunate about this situation is that I didn't want to have to do any of this. I gave the owner the opportunity to make good on this, admit the oversight, discontinue services with my sister (unless THEY agreed to a DIFFERENT and SEPARATE agreement in which MY CARD would no longer be charged of course) repay me per our agreement (4 times, not 13), and it would all be over. She elected to ignore me, so I am moving forward with the aforementioned actions.

Bottom line: I would not recommend this company to anyone who really cares about their house and also expects to have a good customer service if something goes wrong, because errors and mistakes can happen but as a customer you expect a and quot;seriousand quot; and well rated Company to respond and be responsible for the damage caused by the employees, if for minor mistakes Natures Essence Green cleaning does not respond as they should, don't expect more. As per this company response- now they try to contact a customer after so long just when a review is posted about their bad service- and because as the owner says: it affects their and quot;ratingand quot;-, rather than worrying on your rating, my advice is to make sure you follow up on all your customers on time and take responsibility on damages. Your response by that time was unprofessional and not taking all responsibility -as just now- (it was more than a scrat on the floor), we do not need to say things are not true, and we do not intend to affect your business; simply this is a community were customers are in need to find reliable companies and good service as well, and at the same time we as customers want to be aware of other customers experience with A or B company, it's the customer's choice and decision in the end to hire a company or not. As for us, please do not worry calling (my husband is too busy at work, -and after all this time we do not see the reason why bother calling), we closed this chapter now.

Very good.

The initial clean was amazing and we have been very happy with the monthly cleaning services. Maria's team really does a fabulous job. My wife is very picky when it comes to cleaning the house and this was the only company we researched and talked to that would clean all of the things we wanted cleaned. We have Nature's Essence clean our house once a month and we are very happy we chose Maria's company. If you want an amazing top-to-bottom clean, this is the company you should be calling. Tell Maria that you want her team to make you just as happy as Mike and Christin.

Wonderful cleaning service. Highly recommend.

I called them to come, clean the house, as I am bedridden, disabled, and my husband has been burning the candle at both ends. All the materials they use are non-toxic, the fumes are not heavy, it is environmentally friendly, and safe to pour down the drainage system. The price is competitive, too. Maria and Peter are the owners of the company, they are so diligent to make their clients happy, make sure the people in your home are trustworthy, and safe in your home. They educated us on the materials we could use in our home and made it safe enough for me not to have to wear a mask.