Franzen Heating & Cooling

Frozen pipes on air return for a furnace. Diagnosed immediately and corrected the problem within an hours time. The associations maintenance company threw up their hands and another plumber said no Mas. They jumped in and fix the problem. Very satisfied

One of our two furnaces did not seem to be turning on, we'd wake up and it would be freezing. We called on the coldest day of the year and they sent Jason out that day (I was not expecting they would be able to come out that day!), explained the situation and Jason did some testing and cleaning and our issue was resolved. Thanks for saving the day! Jason also let us know about a future concern with the motor, but it wasn't anything that needed to be done that day. That will help us budget for the future. Thanks so much!

We have been using Franzen for over 7 years. Luckily we haven't needed to use them that often, but when we did, Tony and his team have ALWAYS been courteous, informative, fair and professional. We replaced our furnace yesterday and his team of 3 guys were all that and more! They paid attention to any small mess they made and quickly cleaned it up; took time to answer every question and provide insight; worked well together professionally to get the job done. All of this AND we got a very fair price! We would highly recommend Franzen.

I had to replace 2 AC and 2 furnaces. Tony and team were awesome. Very consultative and steered me to the best solution. Jason, led the install team and did aspetaular job. I needed a slight adjustment to one of the blowers and they came right out.

PERFECT!! Eric was awesome . . . polite, courteous, knowledge, on time, and HONEST. He easily could have charged me for the motor and module, but didn't. I have used other HVAC companies in the past who have tried to sell me unnecessary parts, and even tried to convince me that I needed a new furnace/AC unit. But not Eric. He was HONEST, and repaired only what was necessary. He embodies the qualities that a person should have . . . honesty, quality work, and pride in a job well-done. This is the first review I have ever written, and did it because I was so impressed, and because it was well deserved. I will ALWAYS use Franzen for my HVAC needs, and would highly recommend them to others. If you want it done right, call Franzen HVAC!

Excellent. I had numerous estimates and Franzen came in with the best price. They were prompt, professional, courteous, friendly and took the time to answer all my questions beforehand. Found Tony, the owner to be honest and eager to make sure I was completely satisfied with the work. Would highly recommend this business.

They did a great job. I'm very happy with the work. Everyone was professional and did exactly what they said they would do. I would definitely recommend them and use them again.

I was very satisfied with the service and would use Franzen again.

Purchased online. Called to setup an appointment told them that Wednesday would work for me. I was told that once they got the confirmation of payment from Angies list they would call me to confirm an exact time. An hour Later i got am email that they go the confirmation from angies list and would call me to set up at time. Never got a call followed up a day later ignored my email. Bad Customer Service. Will be getting a refund through my credit card

Excellent! Tony had Eric at my house in under 30 mins to perform inspection and tuneup service. Eric was in and out of my house in under 1 hr. Nice job. Thank you!

This was our first experience with this company. The team was punctual and thorough in detecting the issues. The furnace stopped working in the middle of the night it was 11 below zero. Tony sent a guy first thing at 7am. The worker found the inducer motor was running hot and left to get a replacement part. Once replaced he discovered one of the switches was not working properly. Another worker came with the replacement switch and helped to install. The furnace is now working fine. I highly recommend this company. They are reasonably priced and do good work.

The crew did a great job. They made sure it was done properly by correcting the pitch of the vent pipes and ensured they were properly secure. We've used Franzen Heating and Cooling before and they always do a thorough job at a reasonable cost. Based on their demeanor, you can tell they're not out to cheat you in any way. We will definitely use their services again in the future.

It went very well. The service tech answered our questions and provided additional information as well.

They came out right away and looked at the existing air conditioner and also the furnace in order to give us an estimate on new units. The air was not working at this time and it was 90 outside with a heat index of 99 (in the house it was 80 degrees. They checked the air and confirmed that it appeared to be a slow leak. Without even asking they tried to and charge it to the point where it would hopefully last us through the rest of the summer because it was so hot out. It held and our air was temporarily restored. They truly went above and beyond! We also did receive the quote and their prices are very competitive. Also in talking with other heating and cooling companies, they also say that Franzen does excellent quality work.

Well done; professional job. Employee was courteous and did excellent work.

We decided to buy a new furnace and A/C but the technician went ahead and added refrigerant (we were not charged for it) to the old A/C to help keep the house cool until we could schedule an installation date. We also got a "free" thermostat as part of the deal. Franzen technicians showed up on time. Both technicians were very polite and respected our home. They cleaned up when the job was done.

The techs (2) did the inspection and corrected the leaking condensation drain pipe. I would have expected that they would vacuum and/or clean out the internals of the enclosure (which is what other HVAC people have done for me in the past), but they did not. The guys were polite, punctual and expeditious, so overall I'm satisfied with their work.

Very polite, on time and worked hard with the limitations of an oldder home

Everything went well. Extremely professional team from the initial contact to meeting the owner to the team that did the actual work. Price was exactly what was quoted. They were in and out of our house quickly and everything went extremely well. We definitely will work with them for the AC job next. If only the same people owned an auto mechanic garage!

The service went fine , they were on time and cleaned up after themselves (for the most part - 97%). Overall very happy with the service and the heater in the garage which I've already gotten great use out of. Reasonable price and would use them again no problem.

They were great. Had equipment available. completed entire job in two days. They cleaned up everything not a speck left over. responded immediate.

I called two other companies first. The first couldn't come until late the next evening at the earliest; the second quoted a ridiculous service fee and said the motor would be $500 "minimum" -- in addition to the exorbitant service fee, plus it might be too late in the day to get the parts needed so it might take two days to do the job. I called Franzen's next. Jeremy was at my door within 30 minutes, he had the motor needed in his van, he was polite and competent and let me know the "out the door" price up front, and had the new motor installed in short order. He even asked for a vacuum and swept up the dust as well as disposing of the old parts and box materials. My house was cool and comfortable within an hour and a half of making the initial call and the price was fair and reasonable. I could not have asked for a better experience!

The job was professional done. Arrived at time specified, completed the installation quickly. cleaned up. Great service.

Service were exceptional and completed on time. New unit works great. Would recommend Franzen H+C to all family and friends.

Came out very quickly and had my furnace up-and-running. This is just what you need when it is single digit temps outside. I gave a grade of A on price. Based on what I can see the price for the part is and how long it took them, it still seems a little high, but wasn't out of line with what other would have charged -- Maybe even a little less. If I want someone else to do the work quickly in an emergency, I expect to have to pay for that.