About us
Business highlights
56 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.315 Reviews
Showing 1-15 of 15 reviews
Akash D.
08/2016
home security systems
 + -1 moreThey were really good and have a friendly staff. I had a great experience. It was a little pricey but they got the job done for me after hours. I really appreciated them getting to me after closing.
Description of Work: reset the alarm system.
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Yes, I recommend this pro
$275
CARY C.
11/2015
home security systems
 + -1 moreWe hired them in Nov. 2012 when the annual cost was $480. They bought the previous company we used, Northshore Alarm Co. They had to upgrade our system to use their newer control panels and some zone wiring at a cost of $255. They also come about every two years to change the backup battery parts/labor $95. So far we haven't had any break-ins or fires (knocking on wood), so we don't know how responsive they are in an emergency situation. They are responsive when we test the alarm or set it off by mistake. Overall, having the alarm system gives my family increased peace of mind.
Description of Work: $510.00 is the annual monitoring charge for our home security system.
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Yes, I recommend this pro
$510
Leslie K.
06/2015
home security systems
 + -1 moreVERY PROFESSIONAL. DEVLIN ARRIVED ON TIME , EXPLAINED THE JOB, COMPLETED IN A TIMELY FASHION
Description of Work: REPLACE DEFECTIVE TRANSMITTER
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Yes, I recommend this pro
$150
Cheryl G.
04/2015
home security systems
 + -1 moreThey were very detailed oriented. If something came up in their weekly testing of the system or if there was any problem with communication from their station to my home they were very good about alerting me to let me know there was a problem in the alarm might not be working properly and to retest the system on my end. I like that and they had great communication with their customers. If the alarm ever went off they were great about alerting you. If they had any difficulty in contacting you they were diligent about reaching you to let you know that we had a problem and should we be changing anything on the contact list. I really appreciated that.
Description of Work: They monitored my alarm system.
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Yes, I recommend this pro
$48
Gary M.
12/2014
home security systems
 + -1 moreunknown
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Yes, I recommend this pro
Don L.
11/2014
home security systems
 + -1 moreI have used the company for about 12 years. They are a first class company and care about individual customers. They take care of the equipment and are very prompt. They listened to my suggestions. They are a locally owned company and it is very easy to contact them when I need a service.
Description of Work: I hired the company to install the alarm systems throughout my home. They most recently came out to put some new batteries in the sensors and I have a monthly monitoring plan with them.
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Yes, I recommend this pro
$33
John Y.
10/2014
home security systems
 + -1 moreunknown
Description of Work: While the upfront price and the Legnth of contract are high. Service is phenomenal.
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Yes, I recommend this pro
bruni W.
07/2013
home security systems
 + -1 moreIt was an awful experience. I have cancelled the service. He did send me copies of the and quot;contractand quot; and in the future I will read the fine print. When I was filling out the contact info I assumed It was for updated contact information since the old company was bought out by this company. It is very misleading. There isn't a place to initial that I have read the 7 years and monthly afterwards terms. It is stated in the bottom after the contact information. VERY MISLEADING I have found many other companies on Angie's List that are far better service-wise and cost effective.
Description of Work: I felt $51.00 per month is outrageous for old equipment (18 years old) and basic service. If my phone lines are cut, I have no service. I spoke first to a rep last week who said I could cancel anytime and I would be refunded any outstanding service that I have paid for within 2 weeks. The vice president I spoke to (Bob Lubic) said I had to give a months notice and then changed terms on me. First he said he could give me alarm service for $30 a month without ins. I could cancel the ins. at any time. I said fine cancel the insurance and then he said, "oh no you have to give me 30 days notice". So I said, I wanted a copy of a contract that he said I signed for 7 years. All I remember doing is filling out contact information. Who signs a 7 year contract. Then he said he is going to charge me for 9 days plus ins. that he just said I could cancel with no problems. Lubic was obnoxious and condescending. Had he wanted to foster good-will he would have agreed to terminate the contract at the end of the month without extending it for 9 more days so that he could charge me more.
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Response from Alarm Detection Systems Inc
kristie C.
03/2013
locksmith, home security systems
 + 0 moreEverything was perfect. On time, detailed description, quick fix. ery nice to deal with.
Description of Work: repaired component of existing alarm system
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Yes, I recommend this pro
$100
Kate A W.
05/2012
locksmith
 + -1 moreI was very satisfied with their services. I would recommend them.
Description of Work: They replaced locks in a rental.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
KEVIN F.
09/2009
home security systems
 + -1 moreSales person and installer were helpful, knowledgeable, and prompt. The problems are happening now, when we need service. This company is based in the western Chicago suburbs and we are in the city. One zone of our alarm system has not been working for about a week; there has also been a rash of burglaries in our neighborhood so we really need the alarm. No one has been able to come (I first called four days ago), despite the service contract that is in place. I have been told that emergencies come first, which I understand, and I've been assured that someone is "coming." They cannot give even an estimate of the time. What I can't accept is that I was told there was "one guy" to handle all of Chicago. He also has a Lake Forest call to make today. I'm sure glad I don't have a real emergency (yet)! This company might be fine for someone located in the western suburbs, but we need to make a change.
Description of Work: Analyzed our existing alarm system, recommended and installed changes to integrate burglar & fire systems. Put service contract into place.
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$650
John L.
10/2008
home security systems
 + -1 moreThey monitor for fire and burglary for me, they have been doing this for me for 6 years and they have great customer service and are very responsive. They are knowledgeable and the servicemen explain things every time they come out and I really like that they are a local company.
Description of Work: I had them come out and install my alarm system and they monitor it as well.
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Yes, I recommend this pro
Marcia C.
09/2007
home security systems
 + -1 moreI have no problems with them. They are always great. The price is reasonable and they are always responsive with everything. They have a great company and I would recommend them to other people any time.
Description of Work: The alarm system in my 3200 square foot home is monitored by this company.
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Yes, I recommend this pro
DENISE T.
09/2007
home security systems
 + -1 moreIt is an association due. It is all built in. Sometimes we do have problems if the power goes out. Other times their system is not working right. I think it is a network problem, not exactly theirs. This usually happens when there are big storms around. They negotiated the price with our homeowners.
Description of Work: Our whole neighbor subdivision uses this company to monitor our homes 24/7. They have been our monitoring service since we moved in four years ago.
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Yes, I recommend this pro
LYNDA A.
10/2005
home security systems
 + -1 moreTHE SERVICE PEOPLE CALL IMMEDIATELY WHEN THE ALARM GOES OFF. THEY ARE VERY PROFESSIONAL. THEY SUGGEST DOING A MONTHLY CHECK, AT NO CHARGE, TO MAKE SURE THE ALARM IS FUNCTIONING PROPERLY.
Description of Work: INSTALLED A WIRELESS RESIDENTIAL ALARM SYSTEM. MONITORS THE ALARM SYSTEM.
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Yes, I recommend this pro
$432
Contact information
1111 Church Rd, Aurora, IL 60505
www.adsalarm.comService hours
Sunday:
12:00 AM - 11:30 PMMonday:
12:00 AM - 11:30 PMTuesday:
12:00 AM - 11:30 PMWednesday:
12:00 AM - 11:30 PMThursday:
12:00 AM - 11:30 PMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 11:30 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems,
Locksmiths
FAQ
Alarm Detection Systems Inc is currently rated 4.3 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 11:30 PM
Alarm Detection Systems Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Alarm Detection Systems Inc offers free project estimates.
No, Alarm Detection Systems Inc does not offer eco-friendly accreditations.
No, Alarm Detection Systems Inc does not offer a senior discount.
Yes, Alarm Detection Systems Inc offers emergency services.
No, Alarm Detection Systems Inc does not offer warranties.
Alarm Detection Systems Inc offers the following services: Home security, business security, video surveillance, key card access, fire alarms, installation, fire testing, sprinkler system testing and locksmith services.
ask for details
Contact information
1111 Church Rd, Aurora, IL 60505
www.adsalarm.comService hours
Sunday:
12:00 AM - 11:30 PMMonday:
12:00 AM - 11:30 PMTuesday:
12:00 AM - 11:30 PMWednesday:
12:00 AM - 11:30 PMThursday:
12:00 AM - 11:30 PMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 11:30 PM