Affordable Home Solutions - IL

When they cameand give me an estimate it was right at the $$ amount I was wanting to spend, They booked the job and told me when they would be here. The day came and no painters showed up. I called for two days and when I finally got to talk to someone, I was told they were too busy to come on the week they scheduled with me. The gentleman said he would come and reschedule with me. When he showed up he said he needed to raise the price by $400 because he underbid the project. I though this was completely unprofessional, since I had already signed the paperwork for the original price. I refused to pay the new price and found another painting company who were professional and completed the job.

He was prompt in his response and sending his estimate to us. We decided to go a different direction.

The biggest thing is how much he is trying to overcharge me. His billing practices are incredibly unethical. Overall, his punctuality was very poor as well. Every day he said he would be here by 7:30 or 8:00 and would not show up until 8:30, 9:00, and sometimes 10:00. They would never work a full day, and most days stopped working by noon. If any of his so called helpers would leave, they would all leave. When you are paying by the hour for a job, you expect it to be done as quickly and efficiently as possible. His helpers were useless, and could not do anything on their own without him. The only work that was done satisfactorily was the work that Ronn himself did. He was way overpriced for the overall quality of the work that was done. He also never presented any licensing or insurance information, which is something a professional contractor should do. He also would not take a credit card for payment and only accepted a money order. I think the whole process of how he has handled things was very unethical. By my calculations, I should only be paying just over $1,000, but have paid him over $1,800.

The estimate, scheduling and installation went smoothly. About 3 weeks later the garage door began catching near the bottom and reversing. Upon inspection, a couple of bolts on the track had loosenedwhich had put the track slightly out of alignment. I called Ronn and he was out to fix it within a couple of hours. It has been trouble-free ever since. I would definitely use him again.

Great experience! Ronn was wonderful; showed up on time, very professional, pointed out some issues with the house that I need to keep an eye on. Answered all my emails in timely fashion. Did great work! No complaints! Will definitely be hiring him again soon!