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TwoTom Services Inc

Handyman Services, Doors, Finished Carpentry and Woodworking,

About us

TwoTom Services, Inc. consists of the two co-owners. On larger projects we may subcontract some aspects but remain involved from start to finish. We complete a project the same way we would on our own homes.

Business highlights

19 years of trusted experience

Services we offer

We do most any remodeling.

Services we don't offer

We do not personally do any carpeting, concrete work or HVAC but have the contacts if it is part of a larger project.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
19%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
4.7
punctuality
4.9
Showing 1-21 of 21 reviews

Donna H.
07/2017
1.0
handyman service
  + -1 more
Did not return calls
Description of Work: Bathroom remodel called 2 times did not return phone call. Would not call or recommend again.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from TwoTom Services Inc
Neither my partner nor I recall any messages from you. We try to return all calls within a day but if we failed to get back to you, I apologize.

Steve P.
04/2017
5.0
handyman service
  + -1 more
Excellent work, great attention to detail, outstanding customer service, very reasonable price for work done.
Description of Work: Install cabinets and hanging rods in our laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William D.
04/2016
5.0
contractors, handyman service
  + 0 more
Great! Awesome!
Description of Work: Cut out space from slide in range to put in free standing range. Went and picked up range at store and installed new electrical fixture, plug and installed the new range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Matthew K.
02/2016
5.0
handyman service, roofing
  + 0 more
unknown
Description of Work: New Roof. Very Good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Lucinda C.
01/2016
4.0
drywall, flooring contractor, handyman service, basement remodeling, roofing, woodworking
  + 4 more
unknown
Description of Work: They were not able to fit me into their schedule for a plumbing emergency BUT they referred me to a fantastic alternative. Their willingness to help, even though I would not be paying them, was truly appreciated!
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda C.
06/2015
4.0
handyman service
  + -1 more
unknown
Description of Work: He was quite honest about not being able to work with me because he was so booked out.
Rating CategoryRating out of 5
Yes, I recommend this pro

Anne G.
05/2015
5.0
doors, garage doors, handyman service, roofing
  + 2 more
They were as usual, very easy to talk to and work with. Their work is top-notch and we will definitely be using them again for any jobs in the future. As a matter of fact we have already booked them for a new garage door and opener installation!
Description of Work: The Toms did a roof repair and installed a new front door, lock set and reinstalled the storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Dennis S.
05/2015
5.0
doors, handyman service, replacement windows
  + 1 more
Our Condo Association is very pleased with the services provided by TwoToms. No matter whether the job is small or large, they provide a service that is professional, courteous, and prompt. The quality of their work is exceptional - we never call them back to redo their work. I wouldn't hesitate to recommend this company for any of your home repair needs. You will not be disappointed! !
Description of Work: I am the Director of Maintenance for a condominium group. We have been using TwoToms for several years. We use them for any maintenance needed on our condos. This can range from repairing fence and gates to replacing doors and windows. They do any of the normal maintenance any owner would do on their home. They even help in prioritizing the work on large & expensive projects, like window & door replacements, so we work on the most needed projects first. This greatly helps us in budgeting for repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

gameelah A.
04/2015
5.0
plumbing
  + -1 more
They performed a great service, and were very friendly.
Description of Work: They replaced a water heater for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$970

kathy C.
02/2015
5.0
flooring contractor, remodeling, handyman service, basement remodeling, woodworking
  + 3 more
These guys are GREAT!! - prompt, professional, knowledgeable, courteous, good humored and tidy - They gave me an estimate on the work, showed up when scheduled (with the necessary equipment and materials), did the work, cleaned up, and charged me the agreed price. What a concept!! Scraping and sanding the basement walls was a really dirty job and they cleaned up so well that if it wasn't for the finished job I wouldn't have known they had been there. They even hauled off some additional trash! I will definitely use them again and will enthusiastically recommend them to all my friends.
Description of Work: Repaired/stabilized sagging floor joists under kitchen; floored dirt floor crawl space in basement; sanded/scraped/cleaned basement block foundation walls; replaced leaky sill c***; sealed/trimmed basement door and entry; made miscellaneous minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jim K.
01/2015
5.0
doors, garage builders, garage doors, handyman service
  + 2 more
All calls were returned within 8 hours or less. Arrived 15 minutes before scheduled time. All doors installed in time frame stated (one day). Cleaned up all areas and hauled away old doors. Price seemed a little high but considering there were no problems with contacts, or not showing up when scheduled, etc., it was well worth the price. Tom and Tom were both very pleasant and helpful to work with in all aspects of installation. Would highly recommend them and will use them again. Price
Description of Work: removed old and installed new garage door, storm door and exterior door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vickie S.
06/2014
5.0
drywall, replacement windows, handyman service
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Naomi J.
04/2014
4.0
plumbing
  + -1 more
They were good. I liked their quality of work.
Description of Work: I used TwoTom Services Inc. They did some plumbing work for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from TwoTom Services Inc
Neither my partner nor myself recall doing any work at this address or for a [member name removed]. I think we might be confused with Tom's Plumbing.

Jerry M.
01/2014
5.0
handyman service
  + -1 more
The provider arrived promptly, set up his saw outside, cut and installed the chair rail in just a few hours: all nail holes were puttied, the edge of the rail was caulked neatly and, since I had painted the railing before installation,so all that was left for me to do was some very minor touch up. I would have no hesitation to use them again and no reservation about recommending them to anyone else.
Description of Work: Installed chair rail in dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jackie S.
07/2013
5.0
handyman service
  + -1 more
Picked up door for me at Lowes spent most day installing on day which was very windy, removed and reinstalled siding looks very professional am very pleased with their work.
Description of Work: Installed service door in garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

roger W.
05/2013
4.0
doors, remodeling
  + 0 more
They were terrific. I had them come out to give me an estimate on another job. They did a great job. The only problem I had a problem was when I got online and put in my zip code. I was in the same place of Oklahoma and I rather that the first page that comes up is everything within my area. Other than that, It worked out well
Description of Work: I used TwoTom Services. They raised the opening of my doorway for my large closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Brenda H.
03/2013
5.0
handyman service
  + -1 more
Purchased two new doors for my dads house, when my husband removed the old front door it was obvious that the door opening needed reframed because it was obvious that a smaller door was installed previous to the current door. This was above my husbands level of comfort so called two toms for an estimate.
Description of Work: Had them install a new back and front door with a reframing of the front door. Took them about a day, cleaned up well and very good and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

Norma C.
10/2012
5.0
plumbing
  + -1 more
This is really a team of two men named Tom. I called for an estimate and one came over to look and agreed to do the work. They called about a week later and set up an approximate time. They picked up the bathroom vanity and sink at Menard's and delivered and installed it with a new faucet. I asked them to move a glass shelf on the wall. Then I asked them to install a curtain rod in the kitchen. They were very capable and friendly. I asked them to return and fix my front storm door. I will recommend them to others.
Description of Work: Removed old bathroom pedestal sink. Delivered and installed a vanity and sink. Moved a shelf and filled in nail holes in wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Vickie S.
09/2012
5.0
doors, interior painters, drywall
  + 1 more
Both Toms did an exceptional job. Hard workers and very "picky" -both neat and doing quality work. They were easy to deal with.
Description of Work: Trimmed doors, repaired walls, new crown moulding in 2 rooms, painted, installed new interior door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Tim M.
04/2012
5.0
woodworking, handyman service, remodeling
  + 1 more
These guys did a great job and allowed me to do the primer and paint myself to reduce my cost. They came promptly to give an estimate and arrived on the agreed upon date to do the work. They built out the "missing" door frame which matched the shape and style of the surrounding frame exactly. The new door was installed and adjusted and before leaving they vacuumed up the saw dust on the front porch and left with the new door looking like it had always been there.We would most definitely call them again for future work. If there is a downside it's that they are very busy, but they are upfront about the scheduling and as I said they did the work exactly when promised.
Description of Work: Our home was originally built with a steel entry door and no storm door. Because there was a narrow window along one side of the door adding a storm door was not a straightforward job since there was not a complete frame on which to attach the storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeff J.
04/2012
5.0
woodworking, handyman service, interior painters, remodeling, replacement windows, doors
  + 4 more
They've done several jobs for me over the years. They are really good. They do excellent quality work. They've done ceiling work, construction work and finish work for me. They do a variety of home remodeling kinds of jobs. They don't do flooring and some other stuff like that. They do painting, but they don't do a lot of that. It's mostly carpentry and carpentry related type of jobs. If one needs to have a window or a door installed, they do that. I think they are capable of building a house, but I don't know that they do that. They are not cheap, but their price is fair. I get what I pay for.
Description of Work: I had some remodeling done by TwoTom Services Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    5501 Hogan Road, Auburn, IL 62615


    Service hours

    Monday:
    7:30 AM - 7:00 PM
    Tuesday:
    7:30 AM - 7:00 PM
    Wednesday:
    7:30 AM - 7:00 PM
    Thursday:
    7:30 AM - 7:00 PM
    Friday:
    7:30 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    Doors,
    Finished Carpentry and Woodworking,
    General Remodeling,
    Windows,
    Roofing,
    Plumbing,
    Drywall,
    Basement Remodeling,
    Interior Painting,
    Garage Doors,
    Flooring Sales and Installation

    FAQ

    TwoTom Services Inc is currently rated 4.8 overall out of 5.

    Monday: 7:30 AM - 7:00 PM

    Tuesday: 7:30 AM - 7:00 PM

    Wednesday: 7:30 AM - 7:00 PM

    Thursday: 7:30 AM - 7:00 PM

    Friday: 7:30 AM - 7:00 PM

    TwoTom Services Inc accepts the following forms of payment: Check
    Yes, TwoTom Services Inc offers free project estimates.
    Yes, TwoTom Services Inc offers eco-friendly accreditations.
    No, TwoTom Services Inc does not offer a senior discount.
    No, TwoTom Services Inc does not offer emergency services.
    No, TwoTom Services Inc does not offer warranties.
    TwoTom Services Inc offers the following services: We do most any remodeling.
    We do not personally do any carpeting, concrete work or HVAC but have the contacts if it is part of a larger project.

    Contact information

    5501 Hogan Road, Auburn, IL 62615


    Service hours

    Monday:
    7:30 AM - 7:00 PM
    Tuesday:
    7:30 AM - 7:00 PM
    Wednesday:
    7:30 AM - 7:00 PM
    Thursday:
    7:30 AM - 7:00 PM
    Friday:
    7:30 AM - 7:00 PM