Professional Home Improvement Inc

Trying to execute a major outdoor renovation project during a time of global supply chain disruptions poses many challenges. Happy to report that Mal and PHI navigated that rocky path very well. Mal kept us informed of the many changes coming from the supplier as far as colors and delivery. It was a long process...8 months between signing the contract and having the work completed. In the end we are very happy with the product and the quality of the work. A major windstorm hit the area the day after the work was completed and put the installation to the test. Everything held up perfectly...no loose bits flapping on the house or flying around the yard. In researching this project ahead of time, we had spoken with many friends who've had their siding replaced and none of them were especially happy with their contractor. We had the best experience with Mal and PHI. Highly recommended.

Mal and his team completely transformed the exterior of my house. It literally looks like a new house. I hired Mal to install new siding, gutters, and fascia on my house and garage and he completely exceeded my expectations. I receive compliments from neighbors regularly about how nice my house looks and I could not be happier with how everything turned out. Pricing was very competitive, his communication was fantastic and he stands behind his work. I highly recommend Professional Home Improvement to anyone considering exterior projects like siding and gutters. I could not be happier with the end results.

For my home, I received several bids from siding and windows contractors. I selected Professional Home Improvement because they were quite professional, competitively priced and most importantly the services performed were done in a timely and high-quality manner with great quality and materials as well. I also like that, Mal, the owner was quick to point out potential issues on the job that turned up in the demolition, window replacement and siding process. He was always able to offer practical cost-efficient solutions before the issues turned into major costly problems. I would absolutely hire Professional Home Improvement again and have recommended them to friends, relatives and neighbors recently and will also do so in the future. Ken

Mal was the third person we met with regarding our project, and he blew the competition out of the water! We kept saying after meeting with previous companies that we wished someone would come in and really explain in detail what they would do and who would help us create a vision for our home. Mal did all of those things and more. He was very helpful, completely guiding us through the process, and patient with us as we were trying to decide on the right color. He was able to help us find homes that had colors we wanted to see in person before we made our final decision, which proved to be extremely important. Once the work started, the team was incredible. They checked in with us about decisions and went above and beyond with creating beautiful detail to our home. Our project just completed two days ago, and we are already receiving compliments from neighbors-in the winter! Thank you to Mal for being honest, dependable, and a true expert in the field!

Great experience! Mal (owner) is easy to work with, very dedicated and knowledgeable. Mal spent the time to talk us through the project and gave great ideas on things to do that really made the difference in the final outcome.

I hired Professional Home Improvement to replace the siding on my house. They did an amazing job! I had talked to three contractors, and the difference with this contractor was immediately noticeable. From the very first meeting, the owner sat down and explained everything involved in the process. He showed me lots of pictures and did a really great job pointing out the high level of quality that I should expect. They did not disappoint! I have received so many compliments on the new siding. My family was amazed at how it completely transformed the look of the house. The price was competitive. They were not the highest nor the lowest bidder. The high level of quality, the excellent communication with the team, and the overall work ethic of their lead installer definitely made this the right contractor choice for me. The owner, Mal, is extremely personable and was a pleasure to work with. I worked with several contractors as I restored my house, and my experience with Professional Home Improvement has been the best experience by far. I would highly recommend this company to both family and friends. They really did an excellent job!

Outstanding! They were on time, did a great job, the owner even called back to check on how things done and I highly recommend them.

I emailed Mal early Thursday morning and a piece of my soffit fascia had fallen off the second story of my house. He called me back within a couple of hours, but we kept missing each other. He finally called at dinner time and talked to him. He agreed to come to the house the next day to see what needed to be done. He arrived at the time he said he would, gave a fair estimate for the immediate work, but also said he will have his men look at all the soffit and put in nails as needed. He said his men would be able to get to the house sometime the following week. However, he called back 20 minutes later and said the job his men was working fished early and they would be at my house within 30 minutes. They put the missing piece back and then checked out the remainder of the house so this problem wouldn't happen again. So basically in 36 hours I contacted Mal and he completed the work even during this busy spring time. I would definitely use Professional Home Improvement again and recommend his service to anyone.

We are extremely pleased with the quality of the siding installation on our home. Mal is knowledgeable, experienced and easy to work with. He educated us on numerous options, gave us several reference homes to visit and a provided a competitive quote. The workmanship and attention to detail were second to none. The crew took care of the snags they ran into along the way and were very cooperative with my special requests. That being said, however, the execution was problematic. The job started much later than expected and took over 3 times as long to complete as forecast. There were weather delays and personnel issues and perhaps other issues unknown to us. In the end, all of our requirements were met, and we have a beautiful updated look to our home.

I hired Professional Home Improvement for a siding job and was so pleased with the work and response from the company that I hired them to rebuild the wooden deck in my backyard. After replacing the siding panels that were leaking, Mal had his crew caulk all of the other siding panels around the house to ensure that we didn't see the same type of problem elsewhere. For the deck rebuild, Mal sent me pictures of various railing styles for the new deck and did a beautiful job of rebuilding the deck to match. Mal is likable and reachable and was very easy to work with on both projects which were done for a reasonable price, in a reasonable timeframe and they came out great. Mal provided regular communication with pictures as each job progressed. I strongly recommend Professional Home Improvement.

It went great! We love that the project took only 3 days and that Mal Graifman was on site each day, making sure things went smoothly. From the moment we contacted Mal and asked our numerous questions, we had a absolutely great experience. Mal went way above and beyond doing research into a roof problem we encountered and came back to fix that. This was my type of company; one that responded quickly, and took the time to fully explain the project. We will definitely use Professional Home Improvement again and even got a quote for our next project to side our home.

They were excellent and very professional

After a bad storm in 2017 we had contractors all over our subdivision looking for work. As a rule if you knock on my door I won't use you. We had 6 door knockers and contacted 5 others. We actually started working with two different contractors first. One didn't have the proper insurance and one came in very expensive. They did get the insurance process started but were not what we wanted. I contacted 3 more contractors. One of them was Professional Home Improvement. Mel came over reviewed what the insurance company had approved and realized that they had missed several items that needed to be included but was left out. He also came up with an estimate right away. It was a good estimate and included several items that the other companies had not so we went with his company. He contacted the insurance company and got the additional items approved. He also had his insurance company send his proof of insurance directly to us instead of just giving us a copy. We had to wait a few weeks for them to start the roof which was fine since it had been almost a year since we started looking for a contractor. I also felt that good contractors are busy so there would be a wait. The old roof was torn off and the new on was installed with ice and water shield in one day. The crew did a great job and even went around the house with a big magnet to pick up any nails that were in the grass or on the deck. A few weeks later they started on the siding and window trim. after removing the siding they installed 3/8's of an inch of insulation and wrapped the house in Tyvek. When installing the siding there were a few issues that came up but since I was there while they were doing the install we were able to solve them right away and continue on. They even pointed out that on the gutters, which had been installed 17 years ago, The nails were starting to pull out of the brackets. So while they were installing the siding I was fixing the loose gutters. The finished product looks great. I've even had neighbors stop by just to tell us that how nice the house and the siding look. I am very happy with the job that was done.

Mal was great. He came over to the house -- went over pricing and options -- gave us a guaranteed price -- came back with a bid that we felt was quite reasonable. He even suggested ways to improve the look of the house -- we were going from a fake-stucco look to all siding, and he suggested ways to give it more character. Then his siders came and finished the job in just a couple of sessions. It looks great! We had just the front done, and were able to match the colors closely so that it blends well.

This is a top quality company! I cannot express enough gratitude for the superb work that was done on my home. This was a seamless transaction from beginning to end. The attention to detail was flawless. This company proposed so much more work than other companies and when it came down to deliverance...hit the ball out of the park! All the extras and small details make such a profound and bold impact. They transformed my house into one of the best looking homes in Hoffman Estates! Mal (the president) takes a lot of pride in his company and it just radiates through to every last little detail. There were no short cuts taken. Everything was done meticulously and gone over with a fine toothed comb. He sent over a top notch 2 man crew (Sam and Surgay) that were punctual, friendly, trust worthy, and worked diligently side by side. To have a crew with that kind of work ethic says a lot about the company they work for. They were amazing! This project was paid 100% at our expense. Insurance was not involved. Believe me when I say that I did my due diligence when hiring the right company for our family and financial needs. I had 8 contractors total come out to place bids. None of them offered what Professional Home Improvement did. I believe Mal was the 4th person I had out and he left such a prominent impression on me the first time that I called him back. He came in right at the very top end of our budget and what we were willing to pay. He (respectively) may be a bit more expensive than others but is SO worth every single penny spent! I also want to clarify that he wasnt the most expensive with the total project either. When I started this venture, I wanted the cheapest contractor I could get my paws on. I want to say he came in right in the middle of 7 other contractors with .048 KP siding (as opposed to .044 Mastic like others offered). I spent a little more....and got A LOT MORE! He came out every day to the jobsite to check in and make sure we were 100% satisfied with what was done. He left no stone unturned and made sure that I wasn't even remotely disappointed. Every single aspect of this job resulted in a super classy and high end finish. My hose bib has its own mini mount for crying out loud! PHENOMENAL!!! *16 ft .048 KP siding/no extra charge from the .046/ less seams. (Others: 12 ft .044 Mastic/more seams) *3/8' foil faced insulation wrapped in tyvek (4 out of 8 offered insulation/and .025 at that) *built out all 9 windows with 2x3 and wrapped in aluminum (4 replaced completely by him and 5 others we didnt need to replace) *installed 2 french patio doors, front door with sidelight, and a storm door that I bought from Lowes and HD(also built out and wrapped in aluminum) *wrapped garage frame in aluminum (others told me to paint it...myself!) *mini mounts everywhere! *replaced all rotted, nonstructural wood and added wood where needed at NO ADDITIONAL CHARGE! ($55 per sheet per every other company) *bottom edge freize (prevents pests and mice) *repitched and rebracketed existing gutters (so we could get more time out of them) *installed new lights at no charge *everything has a finished edge! The details! Its all in the details! *Not a single company offered all that he proposed and never even came close! *110% perfection!!! There are too many extras to count. The price of the original bid that we signed never budged. His word is HIS WORD. You dont find these kind of qualities with just ANY contractor (have you ever hired a plumber?) Mal handled any questions or concerns I had with a sense of urgency and made me feel I was his #1 priority. OUTSTANDING CUSTOMER SERVICE! He truly deserves all my praises. Thank you so much Mal!

Mal was great. He responded very quickly to my call and went over and above to find the match to my discontinued siding. He is very nice, reasonably priced, and got the job done in a great amount of time!

This company was easy to work with and did an amazing job. We did new siding, window framing and gutters and it looks like a new home. Thank you!!

Everything went as planned. Crew left the house clean after the job as well.

Mal was quick to respond, come to our home and provide our quote. It was a busy time after a big storm and the work started in a reasonable amount of time. This was an insurance claim and Mal made it a very seamless process. His crew was professional, efficient and clean. We are very happy with Professional Home Improvement, Inc. and would most definitely use them again.

We have used Professional Home Improvement in the past to replace windows, siding, soffits and fascia. It was such a great experience working with professionals who take great pride in their work. We knew we were going to use Mal & his crew again for this year’s project. Replacing the old stucco and the Tudor style cross boards with LP trim. The windows in the front of our house were replaced with Alside Ultramaxx windows. His crew took great pride in their work. It was such a pleasure to work with Mal & his crew again. We would highly recommend Professional Home Improvement to anyone!

Signed a contract and placed a deposit down for the work on 8/7/2017 and was told by sales rep that it would be a 6 week wait for the materials. The 6 weeks came and went so I followed up with a call to make sure I would be at home due to a pending vacation. Sales rep stated the company would return the call. Received no call back so I contacted the Company directly and left a message to return the call. On 10/11/2017 I received check for the deposit and a letter stating the company could no longer honor the contract and could not perform the work due to unnamed circumstances. Now I am back to square one and will have to wait for next year. Very poor communication from the company.

Mal was courteous and professional in all our dealings with his company. His quote for performing a complete siding job and a few extras was more than fair. You will find companies that will provide a cheaper price as I did but the quote did not include all I wanted done because they either did not want to do the few extras or did not have knowledge to do and I would have had to hire someone else as well. The work was performed mainly by Sam, who had a "we can do that attitude". For the scope of our project, the communication all through it, and the level of excellence we give 5 stars to the entire team!!

I live in an area in Schaumburg that was really hammered in the July storm. Our neighborhood was swamped with storm chasers and rooofing and siding companies so I held off deciding until I could see some of the results on my neighbors homes. I picked Professional Home Improvement after reading the reviews and talking with Mal Graifman the owner. Mal's pricing was reasonable and the excellent reviews made the choice easy. In the reviews customers make mention of Mal's dedication to his clients satisfaction. He became a familiar figure during the process and always made it a point to insure that things were being done up to his standards and that I was happy with the progress. The crew, Ziggy and Martin were equally concerned with the quality of their work and at the end of each day gave an update and the next day's goals. Together Mal and the team did a great job and my home looks like new. Picking Professional will be my choice again if I ever need anything and I will highly recommend them to my friends and neighbors. Great job guys!

I called the company in late July. Mel (the owner) responded right away. He had a job in my neighborhood and he gave me a quote right away. I agreed to it. Here's what went down. He couldn't come out to do my job b/c there were storms elsewhere and he was too busy in August. I contacted him on the day before labor day weekend, he said he had family emergency. So I waited again. He never got back to me in Sept. I contacted him again in Oct, he wouldn't return my calls, even when I called the company's customer service 3 times in a week. Finally I called him out on ignoring me, he texted back apologizing that he's having labor issues. I have been patient and understanding. I feel he just changed his mind because the job is too small, even though he promised at the beginning to do so. So the entire experience is very disappointing.

Top class customer service! Mal is very knowledgeable and is a perfectionist when it comes to his work. His philosophy of "If I am the last one to touch the house, I want to make sure that nobody can find any workmanship issues with it" shows his pride in his work which makes me trust him and his crew. I first called Professional because I have a woodpecker make a few holes on the side of the house. My initial thought was to fix just the damage which is a small job. I left a voicemail and Mal returned my call. He explained to me that his company do not do small jobs like that. But he didn't just say "sorry I can't help you" and hang up. I was surprised that he was very helpful in explaining to me what might cause the problems and how to take care of it. The fact that he spent around 20 minutes helping me,a first time home owner understand how to solve my problem even though he knew he would not get any business from me shows his character and desire do his best in everything he does, even if it is just to return a phone call. After a getting a few quotes on fixing the problem however, I decided that capping the whole house is better than fixing and painting the house every few years. I called Mal of course and he came in to do an estimate. Compared to a few other contractors who also came to give me an estimate on the trim capping job, Mal is the most knowledgeable and professional. He does not mind spending time to make sure you understand everything that is involved in the job. He is very detailed and does not skim on finding defects that he can fix within reason at no extra cost even if I cannot spot or ask for it. His written quote is very detailed and pricing is reasonable. His crew Ziggy and Martin are very experienced and take pride in their work too. They were polite and professional. The 90+ degree sun did not prevent them from being conscientious and deliver quality work. Even though I did not ask for the entire window to be recapped as it is already partially capped, Ziggy took it upon himself to recap the whole window so that it will look uniform and good. He wanted my neighbor to look at my house and see good quality work. Mal also replaced some downspouts because they were defective, redo some dented plates and re-adjusted some sidings at no extra cost to me simply because he believe he should leave the house in good condition since he is the last one to work on it. Overall, a great experience doing business with Professional Home Improvement. It was a pleasure working with Mal and would highly recommend them for home exterior work.