PERSIN AND ROBBIN JEWELERS

Jewelry Sales/Design/Repair, Appraisals - Antiques/Jewelry/Items, Watch Repair

About us

Welcome to Persin and Robbin Jewelers. Since 1959, we've been proud to serve the Chicagoland community. Whether you need fine jewelry or Swiss timepieces, repair services or custom design, our family looks forward to serving your family for another fifty years.

Business highlights

65 years of trusted experience

Services we offer

Diamond and fashion jewelry, Swiss timepieces, engagement rings, wedding bands, custom jewelry design, jewelry repair, watch repair, jewelry appraisals, Rolex, Tudor, Tacori, Michael M., Gabriel & Co.

Services we don't offer

None noted.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-14 of 14 reviews

Kathi P.
07/2017
5.0
jewelry stores
  + -1 more
Quickly & beautifully!
Description of Work: Repair and refinishing of engagement/wedding ring and replacement of a stone and repair on earrings.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from PERSIN AND ROBBIN JEWELERS
Thank you, [Member Name Removed]. I appreciate the kind words very much. -Brad Robbin

Matthew S.
12/2016
5.0
jewelry stores
  + -1 more
Kathy was very knowledgeable and friendly! She made us feel welcome in the store and did not make us feel pressured or rushed. She followed up with a friendly email reminding us to reach out to her with any questions.
Description of Work: Just started the process of looking at engagement rings.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert D.
03/2015
5.0
jewelry stores
  + -1 more
unknown
Description of Work: We had been told by a jewelry repair store in the mall that my engagement ring required a new setting. We decided to get a second opinion and I'm glad we did. Persin and Robbin Jewelers examined my ring in detail and said it did not need a new setting at this time and saved me almost $400. At the same time, we decided to have my husbands ring resized. They took the time to make sure they had the right size and the price for the work was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

jennifer R.
02/2015
5.0
jewelry stores, jewelry appraisal
  + 0 more
unknown
Description of Work: Independent Evaluation Consultant examined & appraised 5 pieces of jewelry, set up by & paid to Persin & Robbin Jewelers. Very thorough & professional.. Since it took quite a few hours, I came back for jewelry & to pay on the next day & felt comfortable leaving jewelery there overnight.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

WARREN S.
12/2014
5.0
jewelry stores
  + -1 more
Very good. They had no problems. I would use them again in the future.
Description of Work: I went there for jewelry repair and appraising.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

William W.
09/2014
5.0
jewelry appraisal, jewelry stores
  + 0 more
Excellent service. worked with me to find something I would like. Once we found an item, worked with me on sizing. Indicated, post taking it home, if I didn't like how the ring was sized, to come back and they would re-size it for free, overall really excellent.
Description of Work: We have purchased watch batteries from them, and some other stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne and Judi Z.
07/2014
5.0
jewelry stores
  + -1 more
Things went fine with them. We are waiting for the finger to go back to normal and then we will have it resized. It was a clean cut. They used a tool to cut it. They said it's very common and can bring the ring back afterwards. They can add more gold to it and extend the size. It took 5 minutes to cut it off. They were very friendly. It could have been an embarrassing situation, but they were very professional. They were very courteous. They explained to us that we don't have to replace the ring and it could be resized. We are going to go back to them to resize the ring and get something else done for me.
Description of Work: Persin And Robbin cut off my husband's 40-year old wedding ring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

JEFF C.
04/2013
5.0
jewelry stores
  + -1 more
Found Persin and Robbin jewelers from Angie's List and they were close to my home. I went to their store to get an estimate to have a 3/4 carrot diamond reattached to ring as well as polish and clean the ring. The staff were very friendly and professional. They gave me a quote of $160 and two weeks to complete (I was slightly dissapointed in the length of time but proceeded with the job order anyway). They also informed me the jewler may have to attach a new setting if they could not simply bend the prong back into place( for additional cost). I was pleasantly suprised to get a call one week early that the ring was ready for pickup. The ring looked GREAT! My wife loved it and no additional cost was required. I will definately use Persin and Robbin Jewelers again for cleaning or repair services.
Description of Work: Diamond ring, reset diamond clean and polish.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

DOROTHY E.
03/2013
5.0
jewelry appraisal, jewelry stores
  + 0 more
I've been seeing them for years now. They are alway great and I would recommend them.
Description of Work: They reapired a gold chain for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

CAROLE & JOHN M.
01/2013
1.0
jewelry stores
  + -1 more
I went to inquire about getting a watch repaired. There were only two other customers in the store, and they were being waited on. When one of the customers left, the sales person went over to talk to the other sales person and evidently a well known customer. In addition a jeweler came out from the back room and joined the group. They were carrying on a casual conversation. All during this time (approximately 20 minutes), no one approached me or inquired if I needed help. I felt invisible! I decided it was time to leave as my business was not important to them. I have found another jeweler who does want my business.
Description of Work: I went in to get my watch repaired.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Jessica C.
10/2012
5.0
jewelry stores
  + -1 more
One of the small diamonds in my wedding band had fallen out. Persin and Robbins was able to replace the diamond and I can't even tell which one was replaced. My ring is as good as new.
Description of Work: Replaced small diamond in wedding band

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

William W.
02/2012
5.0
jewelry stores, watch repair
  + 0 more
They were very friendly, very prompt. They delivered as promised.
Description of Work: They did battery repair as well strap adjustments. They also did water-sealing for the watch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

DOROTHY E.
07/2010
5.0
jewelry stores
  + -1 more
Everything went well. They are very professional and they are very knowledgeable about their job.
Description of Work: They repaired some jewlery for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

STEVE V.
08/2001
5.0
jewelry stores
  + -1 more
HANDLED IT QUICKLY AND BETTER THAN I THOUGHT THEY WOULD.
Description of Work: HAD RING SIZED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    24 South Dunton Avenue, Arlington Heights, IL 60005

    www.PersinAndRobbin.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:30 PM
    Tuesday:
    10:00 AM - 5:30 PM
    Wednesday:
    10:00 AM - 5:30 PM
    Thursday:
    10:00 AM - 7:30 PM
    Friday:
    10:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Jewelry Sales/Design/Repair,
    Appraisals - Antiques/Jewelry/Items,
    Watch Repair

    FAQ

    PERSIN AND ROBBIN JEWELERS is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:30 PM

    Tuesday: 10:00 AM - 5:30 PM

    Wednesday: 10:00 AM - 5:30 PM

    Thursday: 10:00 AM - 7:30 PM

    Friday: 10:00 AM - 5:30 PM

    Saturday: 9:00 AM - 4:30 PM

    PERSIN AND ROBBIN JEWELERS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, PERSIN AND ROBBIN JEWELERS offers free project estimates.
    No, PERSIN AND ROBBIN JEWELERS does not offer eco-friendly accreditations.
    No, PERSIN AND ROBBIN JEWELERS does not offer a senior discount.
    No, PERSIN AND ROBBIN JEWELERS does not offer emergency services.
    Yes, PERSIN AND ROBBIN JEWELERS offers warranties.
    PERSIN AND ROBBIN JEWELERS offers the following services: Diamond and fashion jewelry, Swiss timepieces, engagement rings, wedding bands, custom jewelry design, jewelry repair, watch repair, jewelry appraisals, Rolex, Tudor, Tacori, Michael M., Gabriel & Co.
    None noted.

    Contact information

    24 South Dunton Avenue, Arlington Heights, IL 60005

    www.PersinAndRobbin.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:30 PM
    Tuesday:
    10:00 AM - 5:30 PM
    Wednesday:
    10:00 AM - 5:30 PM
    Thursday:
    10:00 AM - 7:30 PM
    Friday:
    10:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 4:30 PM