Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

PCSUPPORTPRO

Computer Repair, Computer Training

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

SETUP OF BROADBAND INTERNET CONNECTIONS, NETWORKS FOR FILE & PRINTER SHARING, SECURITY AUDITING, COMPUTER SOFTWARE TRAINING, IMPLEMENTATION OF WEB SITES, NETWORK INSTALLATION & SUPPORT & SERVER SUPPORT.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-14 of 14 reviews

Lillian G.
04/2014
5.0
computer repair
  + -1 more
Job went well -- will call him again
Description of Work: fixed problem with my PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Patricia P.
05/2013
5.0
computer repair, computer training
  + 0 more
It went well.
Description of Work: Connected printer to computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Ken F.
03/2011
5.0
computer repair
  + -1 more
Excellent service and responsiveness. Will hire again.
Description of Work: setup router, install and configure online backup, diagnose and fix server configuration problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LILLIAN G.
11/2009
5.0
computer repair
  + -1 more
The story is above. Jason has a great deal of expertise and is very professional. I'd recommend him to anyone.
Description of Work: My computer started crashing at times. Finally the windows operating system would not load. I thought it was the operating system. Jason spent a little over an hour going through everything. He determined that it was a hard drive gone bad, not a software problem. The computer is over 5 years old. He also was able to back up everything on the computer. I had intended on getting a new computer anyway, but did not know how to back up what I had without incurring a big expense. Jason solved that!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JON R.
08/2009
5.0
computer repair
  + -1 more
The quality of their work is good. I haven’t had any problems after they repaired my computer. Everything has worked fine. There was a little problem with the technician because they subcontracted the work. They were a little late in doing the repair.
Description of Work: I had PC Support Pro delete everything in my computer and reload it after it had crashed. They did the work for me one and a half months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$180

ANNE W.
10/2007
5.0
computer repair
  + -1 more
I was so impressed with Jason Mayerle. He was thoughtful, diligent, and gladly went the "extra step" by taking the old printer out to the garage for me. (I'm disabled.)
Description of Work: When it was determined that my old printer couldn't be salvaged, Jason installed a new printer for me. Plus, because I'm so close to his location there was no automatic service call fee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

LAURA P.
08/2006
5.0
computer repair
  + -1 more
FABULOUS!!! I love the fact that you are hiring Jason and not just some hourly tech. Called him on a Wed and explained the situation. Although he was leaving the country for two weeks on saturday he squeezed me in the schedule. When he got here he was quick and knowledgable. Some of the issues he handled were deemed ''unfixable'' by the last computer person. To him they were simple. His hourly rate is extremely fare--dare I say low for his level of professionalism and expertise. I cannot say enough good things about my experience. I would highly recommend
Description of Work: Installed wireless software on two laptops, fixed issue with computers so that the printer would accept wireless printing, created a share file system between all three household computers. (wireless software extra, he purchased and brought me the receipt for reimbursement).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MARCIA R.
08/2005
5.0
computer repair
  + -1 more
I WOULD HIGHLY RECOMMEND THIS YOUNG MAN. HE WAS ON TIME, DID A TERRIFIC JOB, AND CHARGED A VERY REASONABLE FEE.
Description of Work: JASON REMOVED ALL FILES FROM MY OLD COMPUTER, SET UP MY NEW ONE, AND THEN TOTALLY TOOK APART AND HELPED ME PACK UP THE OLD ONE. HE WORKED QUICKLY AND WAS ABLE TO ACCOMPLISH IN A VERY SHORT TIME WHAT IT WOULD HAVE TAKEN ME MANY HOURS TO DO.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

RACHEL L.
12/2004
5.0
computer repair
  + -1 more
JASON WAS EXCELLENT. HE WAS ABLE TO FIX OUR PROBLEM, AND WE WILL DEFINITELY CALL HIM AGAIN IF WE HAVE PROBLEMS IN THE FUTURE. WE HIGHLY RECOMMEND HIM.
Description of Work: FIXED OUR COMPUTER. IT WOULD LOAD WINDOWS BUT NOT THE PROGRAM ICONS OR ANY TOOLBARS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

WILLIAM & JUDITH T.
08/2004
5.0
computer repair
  + -1 more
I CALLED JASON MAYERLE ON TUESDAY ABOUT REPAIRING MY 5 YEAR OLD DELL COMPUTER, AND DESCRIBED HOW I CALLED DELL SUPPORT OVER 10 TIMES AND THEY SENT ME THE WRONG VIDEO CARD ONCE, AND CHARGED ME FOR ANOTHER VIDEO CARD AND NEVER SENT IT TO ME. HE TOOK DOWN MY COMPUTER ''SERVICE TAG #'' AND SAID HE WOULD CHECK MY CONFIGURATION AND CALL ME BACK WITH AN ESTIMATE. JASON CALLED ME THE NEXT DAY AND SAID TO DO ALL OF THE WORK WOULD COST AROUND $400.00 TOTAL. HE RECOMMENDED THAT I DO NOT REPAIR THIS 5 YEAR OLD DELL COMPUTER FOR $400, SINCE WINDOWS 98 IS NOT SECURE ENOUGH AND CANNOT PERFORM FUNCTIONS LIKE SAVING MUSIC ONLINE. HE ALSO SAID ANOTHER COMPONENT OF MY 5 YEAR OLD COMPUTER MIGHT FAIL SOON, AND I WOULD BE ADDING MORE MONEY TO FIX IT. HE ALSO SAID I COULD BUY A NEW COMPUTER WITH MORE MEMORY AND A FASTER MICROPROCESSOR WITH WINDOWS XP FOR ONLY A FEW HUNDRED DOLLARS MORE, THAN IF I FIXED MY OLD COMPUTER. I REALLY APPRECIATED HIS EXPERTISE AND HONESTY. HE CHARGED ME NOTHING FOR HIS ADVICE.
Description of Work: I CALLED FOR AN ESTIMATE TO REPLACE MY VIDEO CARD AND HARD DRIVE ON MY 5 YEAR OLD DELL COMPUTER. ALSO, FOR TRANSFERRING ALL OF MY FILES TO THE NEW HARD DRIVE.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KEN H.
06/2004
5.0
computer repair
  + -1 more
JASON RETURNED BOTH OUR PC AND LAPTOP TO WORKING CONDITION IN JUST A FEW HOURS. HE REMOVED SOME VERY SERIOUS VIRUSES FROM OUR PC AND ALSO, FIXED A BOOT-UP ISSUE WITH OUR LAPTOP. HE RECOMMENDED SOME ANTI-VIRUS FREEWARE AS WELL. I WOULD DEFINITELY CALL JASON AGAIN AS HIS FEES ARE VERY REASONABLE AND HIS WORK IS TOP NOTCH.
Description of Work: REMOVAL OF VIRUSES FROM OUR PC WHICH MADE IT UNUSABLE. ALSO, CORRECTED ISSUE WITH OUR LAPTOP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DONNA J.
06/2004
5.0
computer repair
  + -1 more
HE ARRIVED ON TIME, SAT DOWN AND HIS FINGERS STARTED FLYING ACROSS THE KEYBOARD. HE FIXED ALL OF OUR PROBLEMS, ANSWERED ALL OF OUR QUESTIONS, AND LEFT OUR PC RUNNING LIKE NEW. WE CAN'T RATE JASON HIGHLY ENOUGH. THANK YOU, JASON, AND THANK YOU ANGIE'S LIST! A+++++++++++++++++++++++++++++++ AN ASSET TO ANGIE'S LIST!
Description of Work: OUR PC WAS A MESS! WE WERE GOING TO BUY A NEW ONE, BUT DECIDED TO CALL JASON INSTEAD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97.5

Linda B.
10/2003
5.0
computer repair
  + -1 more
HE WAS EXCELLENT! MY COMPUTER WAS VERY MESSED UP (WE WERE READY TO BUY A NEW COMPUTER). HE KNEW HOW TO FIX EVERYTHING THAT WAS WRONG AND FOR AN UNBELIEVABLE PRICE. IT TOOK HIM TWO HOURS. I COULDN'T BE MORE PLEASED WITH JASON AND THE SERVICE HE PROVIDES.
Description of Work: FROM COLOR AND SECURITY TO SCREEN SIZES AND INSTALLING A WIRELESS MOUSE, HE FIXED IT ALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Ken F.
06/2003
5.0
computer repair
  + -1 more
HIGH QUALITY WORK, TIMELY AND KNOWLEDGEABLE SERVICE
Description of Work: CABLE MODEM CONFIGURATION, SOFTWARE INSTALLATION & TROUBLESHOOTING, HOME NETWORK SETUP, GENERAL HOME OFFICE PERSONAL COMPUTER SUPPORT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    720 N CHESTNUT AVE, Arlington Heights, IL 60004

    www.pcsupportpro.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Training

    FAQ

    PCSUPPORTPRO is currently rated 5 overall out of 5.
    PCSUPPORTPRO accepts the following forms of payment: Check
    Yes, PCSUPPORTPRO offers free project estimates.
    No, PCSUPPORTPRO does not offer eco-friendly accreditations.
    No, PCSUPPORTPRO does not offer a senior discount.
    Yes, PCSUPPORTPRO offers emergency services.
    No, PCSUPPORTPRO does not offer warranties.
    PCSUPPORTPRO offers the following services: SETUP OF BROADBAND INTERNET CONNECTIONS, NETWORKS FOR FILE & PRINTER SHARING, SECURITY AUDITING, COMPUTER SOFTWARE TRAINING, IMPLEMENTATION OF WEB SITES, NETWORK INSTALLATION & SUPPORT & SERVER SUPPORT.

    Contact information

    720 N CHESTNUT AVE, Arlington Heights, IL 60004

    www.pcsupportpro.com