Matrix Basement Finishing

Basement Remodeling

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a locally owned and operated basement finishing specialist servicing the Chicagoland area. Our focus is providing clients with a clear, upfront vision of expectations through a design/build approach. Our free design service provides potential customers with a collaborative consultation geared towards budget, wants, needs and lifestyle.

Business highlights

16 years of trusted experience

Services we offer

Kitchen, Bathroom, & Basement Refinishing & Remodeling.

Services we don't offer

Excavation Work, Water Remediation & Repair, Foundation Cracks.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7266 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
2%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 101-125 of 266 reviews

Michael C.
05/2021
5.0
bathtub refinishing, remodeling
  + 0 more
After much research and looking around, we found matrix and I thank God we did for reasons of: The Professionalism? The Materials The contractors they used and how they worked with us to make sure everything was perfect! Ben Gibbons was our Superintendent and so glad he was. He was very responsive. Mistakes do happen but between him and contractors were all fixed and superceded our expectations. Thank you Matrix! 10/10
Description of Work: Basement finished

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott D.
05/2021
5.0
drywall, electrician, lighting, plumbing, basement remodeling
  + 3 more
Overall the project was great! We are very happy with the quality of the work and the basement looks great. From design to build to final inspections, the whole process was awesome. We especially enjoyed the ability to pick out all our custom finishes, paint colors, and the custom design process for finishing our space. Also being able to follow along through the mobile app was a great benefit -- left no questions about when/where/who the next phase would be. Awesome experience!
Description of Work: Finished Basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph W.
04/2021
5.0
basement remodeling
  + -1 more
Matrix did a great job from start to finish. The quality of the work is great and any concerns I had where quickly taken care of.
Description of Work: Finishing of basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Whitney T.
04/2021
5.0
bathtub refinishing, drywall, electrician, lighting, plumbing, remodeling, basement remodeling
  + 5 more
I hired Matrix to finish my basement and it turned out beautiful! This company runs like a very well-oiled machine. My project was done on-time and all sub-contractors were professional, polite, honest, and flexible. Very high-quality work! Matrix had been recommended to me by my neighbor and I'd 100% recommend them to anyone looking for top-notch basement remodel.
Description of Work: Finished Basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen W.
04/2021
5.0
bathtub refinishing, basement remodeling
  + 0 more
We had an excellent experience with Matrix when remodeling our basement. Ben G. was our project manager and helped make the process run smoothly. Ben, as well as all of Matrix’s contractors, were very professional. I was very impressed how they cleaned up at the end of every day and how easy it was to get a hold of someone (especially Ben) if a concern came up, even on the weekends. Most importantly, the finished product was amazing. I highly recommend using Matrix and their team of professionals to complete your basement. They are honest, professional, and all costs were explained up front before we signed the contract.
Description of Work: Basement remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75,000

Mike C.
04/2021
5.0
bathtub refinishing
  + -1 more
Matrix Home Solutions gets a 5 ***** rating from me and my wife. We got a quote from the garage floor department to resurface our garage floor and install their Polyaspartic Floortex Coating on our garage floor. From the time of the sale to the completion of the project they were an extremely great contractor to work with. Everything went smooth. They were able to move all the items in our garage out for us in the beginning of the project and returned all items back in the garage for us. Although we told them we would clean the garage first so we would not have garbage in the garage that they would not have to deal with. I told Mike the sales person that I needed a turnkey project and that is what Matrix Home Solution gave me. The contractor that they assigned to our project was extremely accommodating and and extremely excellent employee. Manuel or (AKA) Manny. Ask for Manny when you call Matrix Home solutions to do your resurfacing of your garage floor to install their Polyaspartic Floortex floor coating. Manny is a perfectionist he works hard and he never rushes the job because he cares about his projects and puts all his pride in his project to make sure his customers are always happy. Matrix Home Solutions also does all kinds of home remodeling projects just looks up their website at Matrix Home Solutions.com. I have never worked with a contractor like MHS that cares about their customers and always wants to please them. I also want to mention that the office person that I worked with was Taylor Beagle and she was very accommodating also and very easy to work with. If you need any home remodeling projects please look them up for your home remodeling projects. They definitely get a BIG 5 STARS from us.
Description of Work: Garage Floor Install a Polyaspartic Coating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Brian H.
03/2021
5.0
drywall, electrician, lighting, remodeling, basement remodeling
  + 3 more
Matrix has been great from the start! They come to your house and go over all of your options and answer all of your questions and even offer suggestions that we didn’t think of. Once they start they keep you up to date with the builder trend app which is great! It shows the schedule/timeline of the project with pictures. Anytime I had any questions they answered in a timely manner. We were a little nervous to have this done during Covid but all of the workers wore masks and we’re very respectful with their distance. When possible they bypassed the front door and went through the emergency window to the basement. We couldn’t be happier with their work. It looks amazing. I would highly recommend them!
Description of Work: Basement Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42,000

Tom P.
03/2021
5.0
drywall, electrician, lighting, plumbing, basement remodeling
  + 3 more
Matrix Basement Systems Tom Pavelko Posting publiclyLearn more about writing reviews on Google What do you like about this business? ProfessionalOn timeGood qualityResponsiveGood value Did you use this business? NoYes What services did they perform? Add all applicable services FlooringInstall flooringPaint indoorsInstall drywallInstall tile workRemodeling See 14 more Everyone was extremely professional and courteous to me and my family! They did an amazing job down to the tiniest detail on our basement finishing! Ben Gibbons oversaw the project and was an absolute joy to work with! He kept us well informed and kept the workers on task! I would endorse Matrix and Ben fully and with no reservations! Add photos
Description of Work: Complete basement finishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colin J.
02/2021
1.0
bathtub refinishing
  + -1 more
Had Matrix over and they used scare tactics/heavy sales pressure and a $3000 rebate that was expiring that night (right...) to get us to sign right then for their ridiculous price of $16000. Told us we have black mold and "it's a good thing you got us in here when you did" I did not agree with this price and before he was out the door, they were willing to do it for $9500 with some BS marketing caveats.... ultimately hired a couple of local, very solid contractors, total cost less than $6000, oh and they found no mold whatsoever once the wall was opened up. BEWARE THIS COMPANY USES SCARE TACTICS!
Description of Work: Bathtub remodel

Rating CategoryRating out of 5
value
1.0
professionalism
1.0

$16,000

Michael M.
02/2021
5.0
drywall, electrician, hardwood floor, lighting, plumbing, remodeling, basement waterproofing, basement remodeling
  + 6 more
Basement looks great and Matrix did great quality work.
Description of Work: Finished basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe M.
02/2021
5.0
drywall, electrician, lighting, basement remodeling
  + 2 more
Very happy with Matrix basements. Great communication throughout the process (GC Ben and Cordinator Jackie). Salesman(Steve) did a great job with intitial design. I would recommend them for any size basement remodel.
Description of Work: Basement remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Urvita P.
01/2021
5.0
basement remodeling
  + -1 more
I have to admit things started off a bit rocky. Matrix had to reschedule our initial meeting a few times.. and when we finally had our first meeting, their sales tactic felt a bit aggressive. That said, working with Matrix has been insanely easy. Brian D provided us with great solutions to our layout issues, and our Project Manager Daniel was super responsive and knowledgeable. Even with all the projects he was managing, he always made us feel like we were on top of the list. Our team of subcontractors were all experts in their respective trades. Specifically, our carpenters, Oscar and Romero were amazing! Their attention to detail was impeccable. We are just a few days from completion, and I cannot wait to start furnishing our new living space. Thanks Matrix for making our vision come to life! With Matrix, you get what you pay for... quality work and a seamless process!
Description of Work: Basement Remodeling

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105,000

Stephen W.
01/2021
5.0
bathtub refinishing
  + -1 more
Matrix was great! We wanted a great basement and that's what we got. I would recommend Matrix to anyone who needs a basement renovation.
Description of Work: Full basement renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin D.
01/2021
5.0
drywall, electrician, lighting, remodeling, basement remodeling
  + 3 more
Everything was done well. Very happy
Description of Work: Basement finished

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg H.
01/2021
5.0
bathtub refinishing, drywall, electrician, lighting, remodeling, basement remodeling
  + 4 more
Matrix has a great team with a big network of contractors. They were very detail oriented and responsive throughout our whole project and worked with us to make our remodel real. We are very excited about our finished basement and ready to enjoy with our neighbors and friends.
Description of Work: Basememt Remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob L.
01/2021
5.0
bathtub refinishing, basement remodeling
  + 0 more
Loved Matrix scheduling. They show up all the time and keep on schedule. They have great people and contractors. All were really good people, worked hard, and cared about the quality of their work. I would highly recommend Matrix.
Description of Work: Finished our basement, 1000 sq ft

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Odile A.
01/2021
5.0
drywall, electrician, remodeling, basement remodeling
  + 2 more
Matrix did a wonderful job on our basement remodel! So, professional and courteous. The ending result is beautiful and we are so excited to start decorating it and using it. Everything was scheduled out and there were no delays. Ben, our project manager, was the best! He answered all our questions and was quick to respond. We will definitely recommend Matrix to our friends and family!
Description of Work: Basement Remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom Q.
12/2020
5.0
basement remodeling
  + -1 more
The Matrix Team was especially easy to work with, prompt to respond to any questions and concerns, and walked us through each and every step of the process. They came up with a great design for our new family space and worked with us to ensure our complete satisfaction! Thanks to Ben and the Matrix Team for a beautiful basement!
Description of Work: Basement Finishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea G.
12/2020
5.0
basement remodeling
  + -1 more
We absolutely enjoy our new finished basement! Matrix is the way to go ! It was a great experience from the initial meeting with the sales and design team to the project manager Daniel to Ramiro the lead carpenter along with the rest of the team who made our vision come alive. Everyone was professional, on time and brought great ideas to share. We will definitely recommend Matrix to friends and family looking to finish a basement or remodel. We can't wait to create many new memories with our family!
Description of Work: Finished Basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim K.
11/2020
5.0
basement remodeling
  + -1 more
Went very well - they handled all of the work from start to finish including handling contractors. They were very flexible throughout the process in updating plans as issues came up (like when we realized the space at the bottom of the staircase would be too small to move furniture in, they helped rework the space to make it more open and roomy). I think it went very well and the finished product was delivered much earlier than expected and the quality of the work is very high.
Description of Work: Finishing basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

Elisa F.
11/2020
5.0
basement waterproofing
  + -1 more
Matrix did an amazing job finishing our basement! This was a long time coming and they listened and gave us there input on what we wanted/ needed. The schedule was on point and they did not stray away from it despite COVID. Our main contacts were with our GC Ben and Jay, which were very attentive and communitive. All the crews were all very respectful and did great quality work. I'd recommend this company to anyone looking to finish their basement.
Description of Work: Basement Remodel

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerome G.
11/2020
5.0
basement waterproofing
  + -1 more
My wife and I love our new room. Matrix did a great job. Ben Gibbons was a key reason that the job was done on time and so well. Thank you, Matrix and Ben!
Description of Work: Renovate a first floor room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Venice E.
11/2020
5.0
basement remodeling
  + -1 more
Matrix did a really nice job finishing our basement. The job was done on time according to schedule and the project manager, Ben, was very easy to work with, had great communication and follow up. The teams did great quality work and we are excited to start using our new living space!
Description of Work: Basement Finishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie D.
11/2020
5.0
drywall, electrician, lighting, plumbing, remodeling, basement waterproofing, basement remodeling
  + 5 more
Matrix Basements turned our unfinished basement into a popular family destination! We cannot wait to use our new wet bar, gaming area, and media room. They took our ideas and turned them into reality. We were very satisfied with the craftsmanship, the project turnaround, and the team's ability to quickly answer and address any questions or concerns that we came across. Everyone we worked with was very friendly. We would definitely recommend Matrix Basements to other families looking to maximize their living space.
Description of Work: Basement Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jen B.
10/2020
5.0
bathtub refinishing, concrete repair, drywall, electrician, lighting, plumbing, epoxy flooring, basement remodeling
  + 6 more
Matrix communicated well and finished the project on time! Our basement presented its share of problems due to age and multiple projects to be done, but Matrix accommodate all of our needs efficiently.
Description of Work: Completed an entire finished basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

Contact information

3050 N Kennicott Ave, Arlington Heights, IL 60004

http://www.mymatrixbasement.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 2:00 PM


Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Remodeling

FAQ

Matrix Basement Finishing is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 2:00 PM

Matrix Basement Finishing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Matrix Basement Finishing offers free project estimates.
Yes, Matrix Basement Finishing offers eco-friendly accreditations.
No, Matrix Basement Finishing does not offer a senior discount.
No, Matrix Basement Finishing does not offer emergency services.
Yes, Matrix Basement Finishing offers warranties.
Matrix Basement Finishing offers the following services: Kitchen, Bathroom, & Basement Refinishing & Remodeling.
Excavation Work, Water Remediation & Repair, Foundation Cracks.

Contact information

3050 N Kennicott Ave, Arlington Heights, IL 60004

http://www.mymatrixbasement.com

Service hours

Monday:
9:00 AM - 8:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 8:00 PM
Saturday:
9:00 AM - 2:00 PM