Matrix Basement Finishing

Great I love how this app works

Very well.

Incredibly Well!

Great good installers

Everything was great.

DO NOT USE THEM

unknown

unknown

They did a good job.

unknown

They are on Angie's List. They do basements. They were timely and cleaned up after themselves. I have a little door underneath my stair that they went above and beyond to make sure it looked really nice. What was there previously was kind of half done and they actually did a beautiful job with it to make it look really nice.

We decided not to go with Matrix because of their pricing policies and their overall business practices. We felt that they were very pushy. I am not a fan of high pressure sales practices. Upon arrival at our home, the salesman was informed that we are going to receive at least 3 bids before we will make a decision. Their estimate was ready within the first hour. After that, we felt that we then spent the next hour and a half trying to get them to leave. The salesmen would make calls to supervisors and then try strategy after strategy to get us to commit right there and then. He came up with two different prices that were over $10,000 different. The cheaper one was the commit now price, and the other one was the commit later price. This is in now way a reflection of the product they install.

The price was extremely high compared to the value that we would have gained to convert our basement area. The sales rep was very professional and the materials used appear to be of excellent quality. Everything beyond the "basic" is a la carte and they are willing to work with you to create the package that can fit your needs. The visit date listed in my response is estimated only since I do not have the documents any longer.

They were quick to come out a give a quote and after receiving quotes from other companies, it was competitive. We decided to go with them since they don't use drywall on the walls, it is a magnesium oxide board that doesn't mold and can dry out if it gets wet. It's very nice and looks just like drywall with no seams! Getting started was the one area that seemed to drag on. We decided to do it in February but they weren't able to start until mid May. Once it was submitted for permit it went pretty smooth. About two weeks to get permitted and the entire install was two weeks. Another week waiting for final inspection and it was done. The best part of the entire experience by far was Alex, the head guy on my project. He's the type of guy that really wants to do a good job, whether it means more work for him or not. He was extremely polite throughout the whole process and left the basment spic and span every day. I would definitely recommend them.