Infinity Home Improvement Inc

Gutters, Doors, Siding,

About us

Infinity Home Improvement is a full line home improvement company. We offer retro-fit products such as Roofing, insulation and gutters and gutter protection. With nearly 50,000 previous customers and 20 years experience you can count on Infinity to do quality work for you and your family.

Business highlights

24 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.620 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
5%
3
5%
2
10%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.7
responsiveness
4.1
punctuality
5.0

Filter reviews by category

Showing 1-20 of 20 reviews

Mark Griffin
02/2024
5.0
Google Review
Dylan was awesome had lots of interesting thing to educate me on my home’s roof and it was a pleasure to have her do my quote and her company has a great asset with her there
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Infinity Home Improvement Inc
Mark, Thank you so much for taking the time to leave such a kind review! We're thrilled you had a positive experience with Dylan. She is a true asset to our team, and we're so happy to hear that she was able to educate you on your roof and provide you with a great quote. Dylan takes pride in her knowledge and enjoys sharing it with our customers. It means a lot to her that you found her helpful and informative. We're also grateful that you mentioned her positive impact on our company. We strive to provide exceptional service to all our customers, and Dylan consistently embodies that commitment. Thank you again for choosing us and for your kind words about Dylan. We hope to have the opportunity to serve you again in the future! Sincerely, Team Infinity

Doug Maxfield
02/2024
5.0
Google Review
Mitchell S came out to my home in belding to price my new windows, he was helpful to offer me options for the project. Im excited to business with Infinity.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Infinity Home Improvement Inc
Hello Doug, On behalf of the entire team at Infinity, we are thrilled to hear about your positive experience with Mitchell S. His dedication to providing excellent customer service and insightful options for your project is truly appreciated. We understand the importance of informed decision-making, and we're glad Mitchell could help you explore the possibilities for your new windows. We're excited to hear you're interested in doing business with Infinity, and we're confident that Mitchell and our team will provide you with a seamless and enjoyable experience throughout the project. Please feel free to reach out to us directly if you have any questions or need further assistance. We look forward to working with you to bring your vision for new windows to life! Sincerely, Team Infinity

Denyse Smith
02/2024
5.0
Google Review
James A. , and Devonta, and Frank were very courteous, hard working and did a really good job, a pleasure to have them here, friendly and very comfortable to talk with. Thank you so much!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Infinity Home Improvement Inc
Dear Denyse, We are absolutely thrilled to hear about your fantastic experience with James, Devonta, and Frank! It means the world to us that you found them courteous, hardworking, and skilled in their work. We strive to provide a positive and comfortable environment for all our customers, and it's wonderful to know that they achieved that for you. Their dedication to quality and friendly demeanor are truly valued attributes, and we're so grateful to have them on our team. We'll be sure to share your kind words with them – they'll be delighted to hear your appreciation. Thank you again for choosing us and for taking the time to share your positive feedback. It motivates us to continue providing exceptional service to all our customers. We hope to have the opportunity to serve you again in the future! Sincerely, Team Infinity

Barbara Clark
02/2024
5.0
Google Review
John L, Luke, Brian, Roy, Cal, Jesse, and Tom were awesome. They came on time every day, were respectful and left a neat site each evening. John was very good at explaining and answering my questions. The experience with the workers was great. We have a unique and difficult build situation and I am really confident our decks will be here for a long time.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Infinity Home Improvement Inc
Dear Babara, We're absolutely ecstatic to hear about your fantastic experience with John, Luke, Brian, Roy, Cal, Jesse, and Tom! It truly means a lot to us that you found them professional, respectful, and hardworking throughout your deck construction project. Their dedication to punctuality, cleanliness, and clear communication is what sets our team apart, and we're thrilled they delivered on that promise. We'll be sure to share your kind words with each of them – they'll be incredibly motivated to know they made such a positive impact. We understand how crucial it is to have complete confidence in the quality of your deck, especially with a unique and challenging build situation. Your trust in our team and their expertise is truly appreciated, and we're confident that your decks will indeed stand the test of time. Thank you again for choosing us and for taking the time to share your incredible experience. It fuels our passion for providing exceptional service and exceeding expectations. We hope you enjoy your new decks for many years to come! Sincerely, Team Infinity

Rich Penkaty
02/2024
5.0
Google Review
Was very satisfied with the knowledge and presentation given on insulating my attic. Stacey did an excellent job on educating me as why it's so important to insulate the attic with the proper type of insulation. Which would keep my home warm in winter and cool in the summer. Thank you Stacey.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Infinity Home Improvement Inc
Dear Rich, We're delighted to hear about your positive experience with Stacey! We truly value your satisfaction and appreciate you taking the time to share your kind words. Stacey takes great pride in educating our customers about the benefits of proper insulation and finding the best solution for their specific needs. We're thrilled that she was able to answer your questions thoroughly and help you understand how proper attic insulation can make a significant impact on your home's comfort and energy efficiency throughout the year. Thank you for acknowledging Stacey's excellent knowledge and presentation skills. We'll be sure to share your feedback with her – it will definitely brighten her day! We're happy to have played a role in helping you make an informed decision about your home's insulation needs. We hope you enjoy the benefits of a more comfortable and energy-efficient home for years to come! Sincerely, Team Infinity

Ismael M.
07/2023
3.0
gutter repair
  + -1 more
They came and put in extensions on the gutters. One was very poorly installed.
Description of Work: I need elbow extensions one was poorly installed.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$1,100

Evan B.
04/2023
5.0
gutter repair
  + -1 more
Infinity was great. Nice to work with a knowledgeable person. Cost a little more but they knew what they were doing!
Description of Work: Gutters for my upper level. Gutters now and possible gutter guards in six months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Paul M.
04/2022
2.0
gutter repair
  + -1 more
They have a policy where both people who live in the house have to be present in order for them to provide a quote and review gutter options. They refused to schedule an appointment because my girlfriend who lives with me was not available at that time. We work different schedules and she does not have any interest in a conversation about gutters. She also will not be paying for this repair. My relationship status is none of their business and it's absurd they would refuse my business in this situation.
Description of Work: Refused to provide quote and review my problem.

Rating CategoryRating out of 5
professionalism
1.0


Hugo S.
02/2022
5.0
gutter repair
  + -1 more
The guys were so professional and finished the job on time the did excellent job and they cleaned everything out,everything looks great.
Description of Work: replace the gutters

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan W.
12/2020
1.0
drywall
  + -1 more
I never heard from them.
Description of Work: Gutter repair/replacement

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Infinity Home Improvement Inc
Mrs/Ms. [Member Name Removed], I do not show in our records that you are a customer. Please call us at 1-800-748-0240. Ask for Tina and I will sort this out for you. Thank you

Mike L.
10/2020
5.0
gutter repair, doors
  + 0 more
Looks great. Great workmanship. Respectful of my home and yard. I recommend Infinity Home Improvement to everyone.
Description of Work: Gutter Helmet and Gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Infinity Home Improvement Inc
Mr. [Member Name Removed], Thank you so much for the review and the trust. Let us know if we can be of any service to you in the future.

Lou S.
09/2020
5.0
doors
  + -1 more
As I mentioned above, the three installers did an excellent job.
Description of Work: Installation of Gutter Guards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Infinity Home Improvement Inc
Mr. [Member Name Removed], Thanks for the review. We are very happy that you were pleased with the install.

Stacy y S.
06/2020
5.0
gutter repair, doors
  + 0 more
I never have to clean my gutters again!
Description of Work: Gutter helmet
Rating CategoryRating out of 5
Yes, I recommend this pro

Joan L.
12/2019
5.0
gutter repair, insulation
  + 0 more
Went great. Everything was done in a timely manner. Everyone was helpful and very professional. I have been a customer since 2004 when I had gutter helmet on my home
Description of Work: insulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Infinity Home Improvement Inc
Dear [Member Name Removed], thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

James & Sharon B.
12/2019
5.0
gutter repair
  + -1 more
They did a good job. It was fantastic. The workers were courteous, neat, and they cleaned up after themselves. I recommended them.
Description of Work: They put our gutters on.
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,000

Response from Infinity Home Improvement Inc
Thank you for taking the time to do a review James And Sharon! Our staff loves to read these and it brightens our day.

Leroy & Mary M.
12/2019
5.0
drywall, doors
  + 0 more
They guy who did the work did an excellent job. I waited for them to give me an estimate after the job, but they just gone ahead and charged me on my credit card without my permission, which made me mad.
Description of Work: They installed a sliding door on my walk-out on the basement. They did an extra work in my wall on the basement as well.
Rating CategoryRating out of 5
Yes, I recommend this pro
$7,500

Response from Infinity Home Improvement Inc
Dear [Member Name Removed] and [Member Name Removed], I am very pleased that you received excellent service with your install, I am concerned about the confusion with payment of extra work that needed to be done. I have talked to Bob and he was certain everyone was aware of the cost and how payment would be handled. Please let me know if there is anything I can do to rectify the situation. Tina A. Ext 317

Allan G.
12/2019
4.0
gutter repair
  + -1 more
The experience was fine. They did it on time. They did the work they were supposed to do.
Description of Work: They put up a gutters on.
Rating CategoryRating out of 5
Yes, I recommend this pro
$10,000

Response from Infinity Home Improvement Inc
Mr [Member Name Removed], Thank you for the review. Please let us know if you need any future projects quoted.

Mary T.
12/2019
2.0
home remodeling
  + -1 more
The installer was sicked for several days. The workers were very hard working. They were not able to fix the problem and they kinda just ignored it.
Description of Work: They kinda remodeled my shower.
Rating CategoryRating out of 5
$11,800

Response from Infinity Home Improvement Inc
Dear [Member Name Removed], I am sorry to hear that you had a less then wonderful experience with your install, Please call our service department at 1-866-313-8031. Ext 248 so we can deal with any issues that remain.

Jerry & Janet B.
12/2019
5.0
siding
  + -1 more
It was very good. They did a good job. The workers were very good. They knew what they were doing.
Description of Work: They resided the barn.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Infinity Home Improvement Inc
[Member Name Removed] and [Member Name Removed], Thank you for the review. We are very happy that you were satisfied with the job performed. Have a happy holiday season and let us know if we can do any future projects for you.

Hattie R.
12/2019
5.0
roofing
  + -1 more
It was good. They did a good job.
Description of Work: They installed a new roof on my house and "atrolls".
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Infinity Home Improvement Inc
[Member Name Removed], Thanks for taking the time to do review.

    Contact information

    2486 E Oakton St, Arlington Heights, IL 60005

    http://InfinityHI.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 2:30 PM


    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Gutters,
    Doors,
    Siding,
    Insulation,
    Decks and Porches

    FAQ

    Infinity Home Improvement Inc is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 2:30 PM

    Infinity Home Improvement Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Infinity Home Improvement Inc offers free project estimates.
    No, Infinity Home Improvement Inc does not offer eco-friendly accreditations.
    No, Infinity Home Improvement Inc does not offer a senior discount.
    No, Infinity Home Improvement Inc does not offer emergency services.
    Yes, Infinity Home Improvement Inc offers warranties.

    Contact information

    2486 E Oakton St, Arlington Heights, IL 60005

    http://InfinityHI.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 2:30 PM