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Genesis Consulting Group

Computer Repair

About us

GCG is a family owned computer repair and network IT service company. We are committed to providing quality, affordable support to small businesses, home businesses as well as home users.

Business highlights

22 years of trusted experience

Services we offer

GCG can help with:Network issues, PC Tune-Up, Slow Startup/Shutdown, Virus/Spyware/Adware, Crashing (BSOD), Security/Email issues, New Computer Setup, Wireless, Data Backup and Recovery, Training, Remote Online Support and more……

Services we don't offer

Software development


Accepted payment methods

Check

Reviews

5.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

George S.
06/2015
5.0
computer repair
  + -1 more
I rate him very highly. He's competent. He's honest. I continue to use his services. He's easy to work with. I don't have good things to say about him. He has lower rates for family versus businesses. I would absolutely use him in the future.
Description of Work: I have used their services. We have them come out for periodic maintenance just to keep the software up-to-date and check the viruses. It's just a general help with the PC and desktop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George S.
10/2013
5.0
computer repair
  + -1 more
As is Craig's standard practice, he e-mailed us prior to his arrival asking for any special requests or concerns with our network or applications. The day of his scheduled visit, he arrived on time and went to work. In order to work efficiently and be respectful of our office operations, he coordinated with us regarding the timing of service for the individual workstations and the server. He simultaneously worked on several workstations instead of working on each one individually and waiting for the applications to fully execute. Upon completion of his services, he asked us to verify that the applications for each workstation were operating as expected, so as to avoid any delay in operations and/or return trips. Throughout the service visit he was willing and available to answer any application, software or other related concerns. Craig is very intentional in serving the customer needs, while being respective of them and their surroundings.
Description of Work: Craig performed routine maintenance on our small office computer network, including a server and five workstations. His regular maintenance keeps our system operating at top speed, running only necessary programs, confirms all updates and security programs are fully functional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

    Contact information

    126 E Wing St #238, Arlington Heights, IL 60004

    www.GenesisCG.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Genesis Consulting Group is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Genesis Consulting Group accepts the following forms of payment: Check
    No, Genesis Consulting Group does not offer free project estimates.
    No, Genesis Consulting Group does not offer eco-friendly accreditations.
    No, Genesis Consulting Group does not offer a senior discount.
    No, Genesis Consulting Group does not offer emergency services.
    No, Genesis Consulting Group does not offer warranties.
    Genesis Consulting Group offers the following services: GCG can help with:Network issues, PC Tune-Up, Slow Startup/Shutdown, Virus/Spyware/Adware, Crashing (BSOD), Security/Email issues, New Computer Setup, Wireless, Data Backup and Recovery, Training, Remote Online Support and more……
    Software development

    Contact information

    126 E Wing St #238, Arlington Heights, IL 60004

    www.GenesisCG.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed