Automatic Appliance Parts - Arlington Heights

When the part arrived it was clearly not the part that we needed, it was a small internal fan used to cool the magnetron that the typical consumer would have no idea was inside the unit. So I took the part back to the location and they refused to acknowledge any mistake or omission on their part, even though they never told my wife that there were two fans inside the unit, and to be sure which of the two fans was the one that we needed. I had to eat the cost of the part, and it was double the cost of ordering the part online. Never again will I use this outfit.

I purchased a repair part for my gas clothes dryer but it did not fix the problem. I returned to purchase another part that I thought was broken. Instead of just selling me another part, the woman at the counter took the time to hear what was wrong with the dryer and found the correct repair part. I was totally incorrect in my diagnosis and she could have sold me many more repair parts but she was honest.