ARX COMPUTERS

it went very well fast and prompt service

A+AWESOME Fast, on time and super knowledgeable. I would recommend in a minute, and will

This is the fifth time that I have used ARX. Each, and every time they were prompt,professional,courteous,and very knowledgeable in all aspects of PCs,and any new type of computer formats, and up dates. They are worth money spent.

They never responded to my inquiry.

Ted came out and helped w/all matters regarding our computer. Everything came out perfect and expert advice going forward!!! No pressure, no hurry very reasonable.

Steve phoned when he was going to be 15 minutes late , then arrived at stated time. Was extremely polite, professional, and informative. He helped move the computer from one desk to another,then set up the computer and hard wired the computer into the cable box/router. Checked and scanned for virus and all the while he was informing/teaching me about the different options. I would not hesitate to recommend this company and Steve --excellent service

Scott is consistently professional, responsive, dependable and competent.. Also, he is pleasant and easy to deal with. A great go-to person for any computer issues that we might have. We are thankful to Angie's list for introducing him to us.

Scott came on time, was very friendly, and courteous, but all the time was very professional. What I liked was he didn't use computer speak with me, and took time to make sure I understood what he was doing, and answered all my questions. I will defiantly use he again

The service was first-rate. The provider was easy and pleasant to deal with; gave us helpful information and we will most definitely use him again, as well as recommend him to others.

Scott helped me to order the equipment I needed on Amazon, came back to install it when it arrived. Kept a backup of my files in case there was an issue, and then answered questions about other issues that had come up since he had last worked on my computer. I had been getting pop-ups and he fixed that problem as well. It went great. He worked quickly, answered questions about other issues while working, and tested the work when it was completed to assure everything was working properly.

Scott agreed to come out to our residence the next day to check it out. On the day ,he was running late with his last call, but did let us know, which we appreciated. Scott was very quick and professional in addressing the problems . He tried a number of things including installing Foxfire to replace Internet Explorer. He advised buying a new hard drive and showed us how to purchase it on line at a reasonable cost and agreed to return to set the new one up. It was a very satisfactory visit

Scott has been helping me for over ten years. He has helped with all sorts of computer repairs over the years, teaching about programs, etc. He is the most honest and dependable person I work with. I am partially disabled and he has been very understanding and patient and helped me install Zoomtext.

This is the second time we have used ARX Computers and have been extremely pleased both times.This time power lines fell on our home and "fried" most of the electrical appliances and wiring. In order for our homeowner's insurance to cover this very expensive computer, they wanted it to be checked out to see if it could be repaired or had to be replaced. ARX came to our home, thoroughly checked out the computer and declared it ruined by the power surge. They wrote an extensive, descriptive letter to the insurance company explaining all of the things that were wrong with the computer and how much they estimated it would cost to replace all of the parts, plus the cost of labor, all of which would far exceed the original cost of it. They didn't try to get us to spend a lot of money having them repair it when they knew it was hopeless. We really appreciated their honesty.

Scott, the owner of ARX, has been our main "computer guy," as he calls himself, for five years so this endorsement is long overdue. I first contacted him through Angie's List since he was highly recommended then as being prompt, knowledgable, and honest. After years of working closely with our small office team, Scott's circle of clients has continued to grow but he remains committed to personal attention on every call. He's always responsive and fair about scheduling; he listens carefully and asks thoughtful questions to quickly resolve issues. If he doesn't have an immediate answer to a thorny technology question (and since our systems are essential to our data-driven biz we're on the leading edge of hardware/software configurations) he gets to work on researching solutions. We've worked with tech guys of every stripe before finding ARX: Scott and his team are well-suited to individual home users and small business networks looking for knowledgable problem-solving, candor, and a consistent and reliable consulting relationship. Scott always arrives ready to work with the right gear in hand and a cheerful and friendly attitude. His rates are very competitive and he works hard to keep his billing prompt and intelligible (a key strength that is often lacking in busy small shops and can lead to much stress and conflict). I have referred ARX directly many times to my own clients and can't think of a stronger recommendation than that! On the home front, Scott has stepped in with my teenage son (whose computer interests and expertise exceeds his parents' on occasion) and gotten right down to geek-speak to solve the problem with patient expertise providing a solid role model. I am very pleased to look ahead to another year with ARX as our computer guys and strongly recommend them.

As planned. ARX has been our go-to computer tech service for many years. The great thing about ARX is the value-added advice and problem solving that is offered as a bonus. Sometimes, ARX helps you resolve minor issues to avoid a service call. They provide valuable advice to help one make good purchasing decisions on products like computers, routers, memory, etc. ARX is always conscious of budget - and if a less costly item will solve the problem or do the job - they will suggest that rather than something "top of the line" or more than one needs. The owner is always friendly, professional and honest. No ego like many computer tech people. ARX will continue to be our home go-to computer related services provider.

Crappy Dell computer crashed again. Piece of garbage was barely three years old. Ted came out really quickly and gave me the worst news I could hear: Hard drive crashed. Since I hadn't backed up my photos I had to send the hard drive off to a retrieval company. Bought a new computer the next day and am thankful that it's been working great for almost a year, however, if things start to take a turn for the worse, I'll be calling ARX again!

I called Scott for an appointment and was able to get one right away. He arrive on time for our appointment. Scott provided me some salvaged memory from a discarded machine for free and after installing that and tuning up my old machine, it was still a useful system and not so painfully slow. Scott is very professional and friendly and does a good job of answering questions in terms a non-techie can understand. It's well worth his reasonable fee to get stuff taken care of and to avoid hours of frustruating calls with overseas "customer service" centers. I will definitely use Scott again for any computer issues or in the future for advice on buying a new system.

Went very well. Service was prompt and courteous. This is the second time I have used them and would use them again.

He was able to figure out the issue and cleaned up the problem pretty quickly. In my experience he does great work at a very good price!

We've used Scott Davidson many times over the past 10 years. He is the best for PC and networking work. He's Microsoft certified and provides value added services such as advice on what to buy, what is needed and not needed, etc. He is cost concious when advising his clients. Scott is exceptionally professional. No attitude - very friendly. I have complete confidence when consulting him or using his services. His service costs are very reasonable.

I believe the preceding speaks for itself.

Scott arrived on time. He immediately went to work on all the computer issues I had. He tackled them all and now it is all working good!

It all started when my computer told me I needed to do a new whole backup. When I tried to do that it gave me an error code. I emailed the computer company, and they sent an email with instructions on what to do. So, I did it. That started the whole thing. Whatever they told me to do really screwed up my whole computer. It is like the computer was sent back to never never land. All my folders were empty The desktop was a new color with the gadget side bar coming up. (I had stopped that a long time ago) Programs wouldn't work. It said I did not have a antivirus program on my computer. I did and it was working. I emailed company again and they wanted me to do something with checking the hard drive. I stopped! I went to Angie's List and checked out computer repair companys in my area. ARX was the second one I checked. I would not hesitate to call them again.

Very well, the technician was professional and courteous.

I backed up everything on my removable hard drive and let Ted get to work on our computer. He said the virus was wiped out, (as was everything else), when Windows 7 was installed. Ted said the virus was a really bad one and there would have been nothing he could have done to fix it onsite - he would have had to take the computer home with him to run additional programs on it. I was relieved all he had to do to fix it was upgrade the operating software, (which was less money than having him take the tower with him). Ted gave us a quick rundown on Windows 7 and also gave us some helpful tips on how to keep our computer healthy. This is the second time we've used ARX Computers (and Ted) and we've always been very satisfied with their service.