DUKE OF DOORS

Duke and his assistant Steve removed the old, uninsulated two-car garage door, track and all associated materials. They then installed all new track, the new door, adjusted all parts including previously-installed opener, wiped down the newly-installed door and swept my garage floor even though there was minimal mess. They hauled away the old door parts. I couldn't get the cover off my keypad to put in a new battery so they did that for me as well. Duke showed me how and where to lubricate the rollers, and in the future if the door should start to track improperly, what signs and sounds to look and listen for. The whole process took between 2-2.5 hours.

The owner came out to give us a quote, and yes his name is "Duke". Very nice, easy to get along with, and installs nothing but the best quality of products. We were so impressed with him, that we wanted him to install our door and opener. Everything needs to be installed just right. He takes pride in his work! When he was done there was no mess and the door looked and worked great!! I would recommend Duke of Doors to anyone. Thanks Angie's List.

Duke is a pleasure to work with and treats his customers as well as he would treat a family member. We used him to fix our 20+ yr old garage door in February. At that time, he got the old door working but accurately predicted that we would need a new garage door in the near future due to significant wear/age. Not being in a position to replace the door at that time, he did all he could to make it hold out as long as possible like using wheels with longer bolts to make it less likely our old door would come off it's tracks (the reason we called in the first place!) for no additional fee. He even fixed the light on the opener a previous company said could not be repaired. When we replaced the worn out door today, he gave us a $100 credit for that February service call, something he sure didn't have to do at all. He takes extreme pride in his work, no shortcuts, no up-selling and our garage was cleaner after he left than before he got there! The new door works/looks great. Duke is prompt, courteous, and professional. The best! Look no further.

OMG my garage door was bent at the top, a good 3" Duke came out and completely fixed it. He checked everything, tighten, lubed, etc. I cannot say enough about Duke, He is so honest, I would hire him definitely the next garage door problem.

It went really well. Duke called ahead to confirm appointment, and he arrived on time. He replaced the broken spring with a better quality, heavier gauge spring. He made sure all the parts are working smoothly. He even fixed the door trim that was beginning to peel out. Very pleasant to work with.

We had absolutely the BEST experience with Duke of Doors! The spring on my mom's garage door broke - and that's really the only way she gets in and out of the house. Spoke with Duke - his price was reasonable, and his attitude was great. He said he could come out the next day - and we decided to schedule him. He actually listened to what I was saying - and heard my concern about my mom not being able to get in and out of her house easily without access through the garage door. Next thing I knew, Duke called and asked if I could be at the house in 40 minutes - he had rearranged his schedule to help us out! and it was a HUGE help! He replaced both springs, oiled everything that should be oiled AND (extra bonus!) was able to replace the exterior keypad that hasn't worked in years! On top of all that - he is genuinely a nice person. I would go out of my way to recommend him, and will definitely call him again! Look no further - call Duke of Doors!

It was a great experience. They came out the next day the first time we called and replaced the springs on both doors. We had an issue with one of the doors not closing properly and while they were out took a look at the second door and fixed those as well. My wife thought they were very professional and nice. A few months later the motor went out in one of the openers and we had them come out and replace the opener. They took the time to explain the difference between the chain or belt opener. I actually selected an opener to connect to my smartphone and they let us know when it was in stock and came out the next day to install. Again they were very professional and very nice.

Excellent experience. Very happy.

The repair and promptness of the service was an overall pleasant experience. However, you can bet I'll be more careful when backing out of the garage:) As stated in my previous paragraph, Duke of Doors will be referred to anyone looking for garage door repairs/service.

Duke Of Doors did an excellent job. They were very efficient, did quality work and had very good price. They were very professional.

Wow, what can I say... I called them at 11am this morning and by 5pm I had a brand new garage door opener installed and both sides were working great. When I called I Ieft a message and within an hour Duke called me back. He offered to come out between 4-4:30pm on the same day. At exactly 4pm my phone rang and he said he was 15 minutes out. He arrived and inspected both of my garage door openers. One side was completely broken but since the other side was the same age he inspected that one too. He said the one side was fine but clearly the other side was totally broken. He just happened to have an opener in his van since earlier that day he went out to install a new opener for another customer, but for that customer he was able to get their old opener working again so he still had a new opener in the van. He offered to do it right then and there, gave me a great price and included the Angie's list coupon without me even asking. I also hired him to "tune-up" both doors since the tracks, bearings and springs had never had any attention in 13 years. He did both sides for what I thought was an extremely reasonable price. Both men were very professional and nice and they left the garage cleaner than it was when they got there. He even helped me reprogram my keypad so it would work with the other side that wasn't being replaced. This was my first successful use of Angie's List and I have to say this was worth the price of membership. I highly recommend this company and I would definitely use them again. I wish every home maintenance project was this easy!

Called Duke because the spring on my garage had snapped and I couldn't get the door open, even manually. I left a message at about 7:30 and he called back an hour later, found some time to get me in his schedule and was here by about 11:15 that same day. Was able to replace the spring, as well as switch out a few other things that needed to be replaced and "tuned" it up. They were done in about an hour and a half. The were very open with what they were doing and in explaining how things worked. They were also able to ID where we had some equipment that was probably not durable enough and made sure we had the right items when they left. They showed up very professional and courteous. They were very polite and respectful. No one likes "maintenance emergencies", but it helps when the contractors you engage create a pleasant experience.

Duke was very professional. He introduced himself and his partner before beginning work. They worked straight through until finished. The door looks great and it's nice to have a light that goes on automatically when we enter the garage from the house. The door opener even has the time and temperature displayed :) In the original estimate he had neglected to add in the cost of the keypad but installed it anyway for no charge. We were very pleased with the work and would definitely recommend Duke of Doors.

We needed a new garage door so we contacted Duke of Doors. Duke was very courteous and professional on the phone and we set up a time for him to come by and give us a quote. When he came, he showed us the different options we had. When we were ready to buy, we called and made an appointment for an installation and Duke and his partner came out and did a great job. What impressed me most, besides the installation and the door itself, was the fact that they cleaned up so well that you never would've known anyone was there at all! We love our new door! Duke and his team are highly professional, highly experienced, and very polite. A++ I will recommend Duke of Doors to anyone and everyone! Thanks!

They were efficent and very professional. Also, as a relatively short person I was impressed by their height. They barely needed a ladder to reach the top track. If I had to replace a garage door I would not hesitate to contact Duke of Doors.

My garage door opener setup (which had been installed before I moved into my home) was an extremely loud mess; with old extension springs showing visible stretching, rails & rollers having heavy resistance, and the doors not sitting right when closed. After a year of trying to ignore it, the doors started giving me trouble in cold weather and occasionally would not open. I tried greasing it which temporarily helped but a few weeks later my garage door opener gave out completely. I looked up on Angie's List and found Duke of Doors had good reviews. I called Duke and he came out the next day to take a look. He was very friendly & professional. He informed me of all of the problems related to having one garage door opener & track handling 2 garages doors bolted together in the middle . His suggestion was to set up the garage doors properly with 2 openers & 2 tracks (one for each door) and to install torsion springs to replace the extension spring setup. He told me that I didn't need to replace the existing garage doors with new doors, but that it might be worth it since I was already paying for significant labor anyways and the existing doors were a bit old . I decided to go ahead and have him install new doors with the setup to make it a completely new installation. I made an appointment for him to come out a week later, but in the meantime he went ahead and unbolted the 2 doors from each other which made manually opening them a lot easier for the next few days. A week later he came out on the agreed upon date & time and him and did the installation. Several hours later they were done. Their work was top notch. The new garage doors look much better and the entire setup is very clean and quiet. He showed me how to use the new opener/keypads and described in detail how to check the torsion springs to see if they ever need adjustment in the future. Duke and his co-worker completely cleaned up after themselves and removed all of the old materials from my previous setup. Overall I'm very happy I finally got my garage door situation completely resolved. I love the new setup and I would definitely recommend Duke of Doors to others.

Fantastic service. We chose Duke of Doors initially because of the Big Deal from Angie's List, but then bought the tune-up because they already had a great rating. They were very flexible in scheduling. Duke and another tech took care of the tune-up. They dressed professional, were clean, cleaned up after themselves, and had great communication skills. Duke/owner took time to point a few maintenance things out to me and share some overall garage door knowledge, and then they went to work. They were expedient and thorough in their work. Our garage door sounds a 100% better now than how they found it. I appreciated most of all that Duke didn't spend a lot of time up-selling me other things we didn't need or find a million things wrong during the tune-up that would cost us more than the $40 we budgeted. Because of this, Duke will get our future business and referrals; and maybe even a new garage door installation (insulated) in the near future. Wonderful experience all the way around.

I called and left a message asking for service at 7:30am on 1/24. The owner, Duke, called me back around 9:30am. Since I was home that day and the next nursing the flu, he really tried to get service on the same day but his schedule was really full. The large door would not go up and I had to unhook it and take it up manually to get my wife's car in and out. Since it wasn't an emergency with a stuck car in the garage I told him Duke not to worry about getting out the same day. I do appreciate his efforts and I'm sure he would have made it out the same day if I pressed. It's good to find a contractor that is so amazingly overboard with outstanding customer service focus. We agreed on a 4 - 4:30pm schedule for the next day and on that day he called at 2:25pm to ask if he could come early in about 20 minutes. They arrived at that time and finished work in around a half hour or so. Duke explained all the aspects of the doors and how someone installed the spring bracket upside down and then cut off part of it to allow it to work. He said it won't affect the door at all. He also showed how the door tracks can't be adjusted or tightened up because the builder installed ones with rivets and not bolts. He explained how to tell when the door springs need to be adjusted (that was the main issue we had) when unhooking the door, you should be able to bring it up with one hand very easily and it shouldn't slam down. There were many other things he pointed out that makes you really confident that Duke and his team knows their trade and are professional craftsmen to the Nth degree. I wish I had found him before we replaced both doors a few years ago. He will be the one we use from now on and recommend to all our friends and neighbors.

It was one of the best experiences I have had with a contracted business. They know their job and they come to do it....WELL!!

I purchased a garage door tune-up for $39.99 from Duke of Doors. Duke was very courteous and responsive over the phone when making the appointment. Duke and his technician Steve showed up on time and both were courteous and professional. They performed the tune-up in less than 30 minutes, and replaced one part for an additional $5. Duke took time to explain the work he had done, tightening the chain, replacing a roller, oiling all parts including the springs, and tightening some bolts on the opener. He explained to me how to maintain the garage door, something no other garage door company had ever done, although I've had several out for various matters over the 18 years I've been at this home. I would be more than happy to hire Duke again if my garage door should ever need additional work. I am highly pleased with the work done, and with Duke and Steve.

I needed a new spring and I called them on a Friday around noon and they had a service tech in the area and was at my house within 30 min, replaced both springs quickly and were on their way. The only negative is after the new spring was installed the tech informed me my garage door was cracking at the top. He showed me some options of replacining my door which would include new springs. When I have my new door installed I don't expect to be paying for new springs. I definitely will use them again.

They did a fine job, they called and moved the appointment to earlier in the day which was a plus for me. They pointed out there is significant wear, but due to the age of the door opener they opted to make adjustements rather than repair the existing door. It will be financially wiser to replace the opener when it does fail, than to begin a repair process that may cost as much as a new door. They feel confident that it will last for some time. All the adjustments were part of the Angie's list big deal.

Called Duke of Doors because the cable on one of three garage doors came loose. There were no cars stuck in the garage so the repair was not urgent. Duke came out 2 days later and pointed out a problem with missing lag bolts on all 3 doors. He gave me a very reasonable estimate to repair everything and was done 1/2 hour later. He did the repair, put in the bolts, oiled all the hinges and adjusted all three doors. Duke was very professional, personable, and punctual, keeping me updated on his expected time of arrival. I will certainly use this company again if needed.

Duke called when he was on his way and was busy the whole time he was here. They were done installing the new door but 1:30 that afternoon. They did a great job and saved us some money too. Our door opener was still good so we didn't need to spend the money for a new one.

There was some miss-communication in the beginning; we wanted an estimate on how much a new door would cost us in the future, as we were not sure we wanted to replace it right then. They were running a little late, and did an entire inspection/tune up of our current door when they arrived. We didn't know if this was just a necessary part of the estimate, so we let them do it. As they were testing the door (which we didn't use often since it didn't work correctly) one of the springs broke. They replaced it immediately without asking, leaving us with a unexpected expense. After talking and acknowledging that the spring would have needed to be replaced anyway, we called them back and ordered a new door. After that, everything when smoothly and they did an excellent job installing the new door. They worked efficiently- it was much bigger job then we expected. They tested everything to make sure it worked correctly, cleaned off the door after they installed it, and left the area clean. They also went through some basic maintenance, and problems to watch out for with out older opener. (There was no pressure to purchase a new opener, but he did go through the different types for when we needed one in the future.) We are happy with the work, and would use them again in the future.