DUKE OF DOORS

Duke was very responsive to my call and was able to give me an estimate over the phone. The appointment was scheduled within 4 days of my 1st call. Duke and Steve arrived within 30 minutes of their scheduled time, calling both the morning of to confirm and when they were on their way to the house. After Duke took a visual of the doors, tracks, openers he took the time to explain what he thought needed to be done. After installation was complete, Duke explained how to use the remotes, and walked me through the set up of codes on the wireless key pad. Clean up was complete and my garage looked better then when they arrived. I would highly recommend Duke of Doors.

Fast, at price quoted. Excellent work.

Very impressed with Duke of Doors. One of our 45 year-old door springs failed recently and Duke gave a very reasonable price (over the phone) to repair our failed garage door. He promptly came out to inspect our situation and pointed out that the hardware throughout our two door system would probably cost nearly $700 dollars to bring everything to "modern" functionality (I did suggest that he give me a full shakedown - he was not trying to up-sell me). Being that we did not want to have 45 year-old doors with new hardware, we did opt to have two NEW doors plus hardware fully replaced. Duke was able to quickly order some terrific doors (manufactured locally in the Chicago area) and install them professionally. He also hauled away the old doors and related debris. Additionally, he (perfectly) set up/ re-calibrated our existing garage door openers with the new doors. I've never seen our doors work better than they do now. Very happy with his advice and thoughts as to how we might proceed. His work and service is far better than I expected. He is easy and flexible to work with. He is a family man, located in Antioch and I was happy to use someone local who (I know now) does very competent work. Great work Duke!

I have an oversized door on my garage, about 10' high, and have had issues with unqualified installers using springs that are not rated for such a big door. The "Duke" came in, found the right springs for my door, replaced the door opener with a quality unit, and gave the rest of the door a tune up. All for an exceptional price. Quality workmanship, appropriate materials handled by an honest, knowledgeable professional.

I called Duke and he was very responsive. He gave me a list of things to check to see if I could fix it. When that didn't work we scheduled a time and came to fix the door. When they arrived they tested the system to find the problem, fixed it and then tuned the door which is now much quieter.

The garage door cable became loose causing the door to come off its tracks and stuck half-way closed. I left a message for Duke of Doors after hours on Friday night. First thing Saturday morning, Duke called. We scheduled a time for later that morning and he showed up exactly then. He quickly assessed the problem and fixed it. He took the time to explain the probable cause and how he corrected the problem. He gave me some tips on how to spot potential problems before they occur. He was thorough, friendly, knowledgeable and prompt. Great customer focus. I'd hire them again and plan to have them out once a year for regular maintenance.

I called on a Friday at 9:00 am because my garage door wouldn't open. They arranged to come that afternoon. The guys arrived promptly at 4:00 and we're finished by 4:30! They serviced the door and also installed a keyless pad for me. They were quick and efficient. The garage door works better than it has in years! They were awesome!

I left a message for Duke of Doors on a Thursday. Our garage door wouldn't open and we needed to get an estimate for repairing it. Duke of Doors called me back quickly. While on the phone they asked me to check to see if one of the springs above the garage door had separated, which it had. They gave me an estimate for replacing the spring. We arranged to repair the door on Saturday, which was great for us. They arrived on time and repaired the spring as stated. The cost was very reasonable and they were professional and prompt. I chose Duke of Doors based on their many positive reviews and I would definitely recommend and use their services again.

I called Duke first thing this morning and arranged for him to come out this afternoon. He arrived a little later than planned, but after looking at the problem, got right down to work. He replaced both springs and did maintenance on the door and the opener. He was easy to work with and polite and I would definitely call him again.

It went great. The guys were a real pleasure to work with. They finished the job of installing a new double garage door with remotes and the whole works very quickly and efficiently. We are extremely happy with the finished product. Felt 100% comfortable working with them. Outstanding!

They were great! Called and talked to them, offered to come down the same day. Came right when they said they would, called to let me know a little ahead of time. Friendly, professional, explained what they were going to do and how much it would cost up front ($255 normally but $205 with coupon) and even reminded me to go print out the Angie's List coupon for $50 off! Done quickly and efficiently. Pointed out cables might need to replaced at some point, but was really nice about just suggesting it and not being pushy. Had them do a new keyless entry pad while they were there ($49 installed) which was my idea. I didn't even bother getting a second estimate since from what I found online even $255 seems right about in line with what replacing torsion springs should be.

I called for repair on a Friday afternoon, not expecting to be able to be seen until Monday. To my surprise Duke was able to assess the door and get it repaired Saturday morning before noon. Very professional and courteous and gave me a lot of good information. Fantastic service all around. I would recommend his business to anyone.

Am extremely happy with Duke of Doors! Because we had 2 jobs for them to do they were able to make us a good deal. I also had some scheduling issues they were able to overcome without batting an eyelash. Excellent work from an excellent company!

Answered the phone right away when I called and came out the same day. Replaced broken spring. Was professional and punctual. Would recommend and would use again.

AWESOME service!!!!! Duke and his partner showed up and got to work immediately. They arrived at @ 10:45 and the old door was off and loaded on his van by 11:15. Duke had his system and was extremely meticulous in his process. Every step was calculated and safety was his top concern. When they finished up both went over the door with a fine tooth comb touching up any shipping scratches and flaws in the paint. I had mounted a new opener and Duke went above and beyond the contract and hooked up the new opener even though that was not part of his price. Again AWESOME person to deal with!

Duke and team showed up on time and removed our old door and installed all of the new items flawlessly. Our garage was left cleaner than when they arrived and they even used a large magnet on the floor to make sure they did not miss any shavings. We HIGHLY recommend Duke of Doors to anyone looking as we are competitive shoppers who are thrilled with the final result.

I found Duke of Doors on Angie's List and haven't regretted contacting them for my service needs. Duke arrived, albeit later than expected, but he called to advise he was running behind schedule. It's understandable if he was giving the same service to the previous customer he would give to me. The garage door remotes (in car and panel) were not functioning and the door was warped (due to law of physics when someone nameless backs into the door six years earlier) with a roller out of the track. Duke and I agreed on a price to service the opener and put the roller back in the track. He was able to get one remote working. As he began to perform the service, I casually asked how much to replace the 15-year old opener as well as the 15-year old builder-installed garage door. The original garage door was extremely cheap and had no insulation factor whatsoever. So, Duke replaced everything with top of the line materials and equipment. While I probably could have purchased the items for a lesser price, I have a lifetime warranty on materials and parts and a 5-year warranty on labor and installation by the OWNER of the company. ARE YOU KIDDING ME??!! The workmanship is spectacular. The professionalism was stellar. I now have an opener and insulated garage door worthy of envy by my neighbors. I also have, now, a favorite garage door company for service, repair and replacement (in case the unnamed person performs another physics exercise by backing into a closed garage door). Thank you, Duke! Stellar company... fantastic service and quality!

This was a unique install due to the structure of the house. The install was complicated and I was so impressed that as the project went on to the third door the installer, Duke, made some decisions to make changes. He actually used his gained experience with this prject to redo the other doors. I was so impressed that he took the time to do this. The install was done in an highly professional manner. I thought care was taken to make sure the job was done correctly and that everything worked perfectly. As a customer, I felt very confident that I was being well taken care of and that the job would be completed well. Overall it was a very good experience from estimate to completion of the install. I would highly recommend this company.

great job...curtious, job well done

I was very pleased with my experience with Duke of Doors. I had a car versus garage door incident... (oops...lol) and needed to replace my damaged (and very old) garage door. I had 2 estimates, and decided to go with this company because they took more time to explain things, showed me samplse of the material they would use. Just spent a little more time with me than the other company did. Price was similar, so I went with this company. The owner, Duke, seemed to be an honest, all around good guy. On the day they installed the garage, they showed up on time, and did a great job. Took away my old door, and garage was cleaner than how I left it. I was very happy with the work they did, and would highly recommend. this company!

If you are looking for someone who really knows what he is doing and at a good price, Duke is the guy to call. I had called four separate door companies to provide estimates on replacing my old garage doors and to install a new opener. All four noted that this installation would require a load overhead track system but only Duke was adamant that it would not preclude him from using a torsion bar spring on the doors. At least two of the other competitors said that they would have to use the extension springs that my old doors had. I hated those things because they are prone to breaking without warning and fortunately I had not been around when I did have two of mine break. I initially was leaning to one of these torsion-spring naysayers because they were certain that I didn't have enough clearance for a torsion spring but when I called Duke back to ask him, he stated that these guys didn't know what they were doing and he was certain that he could use a torsion spring. I gave him the job. Duke and his assistant arrived on 9/4 about 10:30 and worked non-stop until after 6:00 PM completing the installation. It was a very demanding installation requiring load headroom track that had to be trimmed shortened to provide clearance for the torsion springs which mount above the doors. He was able to fit them in with 1/2 inch to spare and without having to cut a hole in the drywall, something that he said a lot of other installers due to avoid shortening the track as he had done. The door opener installation was also a bear because of a heating duct that went across the middle of the ceiling so he had to shorten the lift rail to provide clearance for the opener in front of the duct. I was SO glad I had no tried to due this job myself. I was tempted to do the opener myself but after what I saw what he went through to get it installed, I was glad I let the pro do it. Duke did a beautiful job. The doors look great and operate flawlessly. I was so glad that I gave him the job because it was done right using the safer torsion bar method. I would recommend Duke of Doors if you are in the market for new doors. You can be rest-assured he will do a great job at a great price. The doors look great!

Excellent experience!!! Duke and his assistant arrived on time, promptly went to work, and completed the installation with ease. They have obviously been doing it a long time and they know what they're doing. I highly recommend Duke of Doors. They are honest and straightforward and not interested in making a quick buck on someone that does not know much about garage doors. Thank you so much Duke, you seriously deserve all of the 5 star reviews and I hope they keep coming!

He quoted us the price he charged and projected a one and half hour install. He was done in one hour start to finish. They were very professional and easy to talk to. He explained everything in detail. We are very pleased.

Professional, informative and great response time. Pricing much lower than other companies I called.

Called Duke of Doors in the morning, we were told they could come at 1:00. Received a call from them that they were able to come sooner. Arrived 30 minutes later as promised. They accessed the door, I told them it would be the third set of springs in 15 years and they assessed that the springs were under sized for the weight of the door (double sided steel with insulation). I agreed, and they were done in less than an hour. That included checking every nut and bolt. I would highly recommend Duke of Doors for their knowledge and professionalism.