DUKE OF DOORS

Duke was great. Called to schedule a time the same day, we were expecting a snow storm that night and wanted in the garage. He came looked at it, told me what it would cost. Afterwards he informed me of all the extra work he only charged me $30 to fix the chain as well, tighten bolts, lube the track & springs. Informed us of how long they should last. Was done in an hour or less. Was happy with the work

Duke of Doors was great! We will be going back to get the 3 garage doors replaced later in the year. They were prompt, knowledgable, and accommodating to our schedule. The work was well done and they took the time to review all parts of the process and new equipment in detail. They even programmed the openers including the 1 of 3 that did not need to be replaced.

Duke was friendly and helpful on the phone. I wasn't sure if I wanted to change out my whole garage door opener, or just repair the broken springs. Duke patiently went over the pricing and the options. I was able to get an appointment at my convenience. The repair was quick and the garage door works great. He looked over the whole system and made sure everything was working properly. Duke was professional and courteous. I would definitely use Duke of Doors in the future and recommend them for garage door repair.

I called today (the day before Thanksgiving) at 1:00 PM asking if someone can come and quote me on replacing a snapped spring on my 2-car garage door. My call was answered right-away by the owner (Duke). Duke informed me that he was on a job and would be tied up for a few hours, but could make it over to my home this evening (by 7:00 or 8:00), at my option, without any problems, and he would call to confirm when he was able to come to the house. This was fine by me. I received a call from Duke at 6:25 PM saying that he could be at my house in ten (10) minutes. Ten minutes later - there he was. Duke and Steve came in, tools in hand, and after looking at the door told me about the flat rate, their online coupon, and that they could get the job done right then - and 40 minutes later the work was all done and the door never sounded or operated better! I don't know how long since the door last had maintenance (at least a several years), but in addition to replacing both springs (as they go in pairs), they tested and tightened every nut and bolt, greased each hinge and the chain, and adjusted the travel on my door opener. So for the cost of the replacement work I got a tune-up and a PM service at the same time! I was even given an overview of specific inspection points to do on my own annually to see if any adjustments may be needed. Duke and Steve were very professional, courteous, careful and quick. Things couldn't have been much smoother - especially the evening before Thanksgiving! I would definitely call them back and refer them to others without hesitation.

Duke was very easy to get a hold of. We purchased two new garage doors with windows. He arrived on time and worked non-stop with on other person. He helped us pick the color. It was a very good recommendation. We are very happy with the finish product and price. I highly recommend him.

Once we agreed upon a date for this service, the whole experience was very professional.

It went great. Duke was very nice to work with and he did a great job.

I got three quotes for the replacement of a standard-sized two-car garage door, white, with colonial windows. I also did a ton of online research beforehand. While all three of the quotes were close, one company tried to sell me something I didn't need according to the other two companies, and one company tried to save me some money....that company being Duke of Doors. I thought I needed a garage door AND opener to acheive a much quieter mechanism, but they suggested I wait on the opener if mine was still working, thinking the new door alone would significantly reduce the noise. When the price isn't a huge factor in choosing a company, little things like this are to me. You can tell service is important to them. They were the company company to follow-up quickly with me as well - the squeaky wheel gets the customer! They placed the order for my door on Friday and installed it on Monday. No problems. I will buy an opener from them when I truly need one. :)

Their service was good. They were very prompt and professional.

The old garage door opener was acting up and, since it was 15-years old, we decided to replace it. I called Duke because we had such a good experience with him when he replaced our garage door. He came promptly and replaced the old opener with a new one and also installed a door keypad which we hadn't had before. He did an excellent job and hauled away the old unit. They also cleaned up after themselves. Another very gratifying experience! Will definitely recommend him to friends and neighbors.

I chose them because I found them on Angie's List. They were excellent. I am delighted with the service. There was a $50 coupon which they took off without me asking for it. I would use them in the future.

Left a message and he was very quick to respond. The work was done on time and done well. The price was very fair. I will Continue to use Duke of Doors.

Duke arrived on time for the estimate and, after checking with another company, we called him and set up a date for installation. Duke is very personable and easy to work with and he explained all my options clearly. We set up a date for the door to be installed and, by the time I got home from work that day, they were just finishing up. The door looked great and they had cleaned up nicely. They also hauled away the old door for free! I would not hesitate to recommend The Duke of Doors and will certainly use them again if the need arises.

The spring on the door broke late Friday night and I called Duke of Doors early Saturday and left a message. HE RESPONDED IMMEDIATELY! He asked several questions to help diagnose the problem and he was out to my house in less than an hour. He was incredibly friendly and is very efficient at his job. He was done in less than a hours time. He saved our Saturday. INCREDIBLE! HIGHLY RECOMMEND!

Very well. Duke visited, with sample panels and necessary information. Took Angie's list coupon immediately -- reminded me to look for it. Very knowledgeable about pros and cons of different doors. Notably, he did not try to up-sell me at all, even though I was looking for a high-end (and therefore expensive) door from the beginning. He recommended, and we purchased American made CHI heavy steel doors with plastic foam filling. The doors arrived very quickly, and he installed them rapidly, on precisely the schedule we had agreed on. Doors are very quiet, very sturdy, very good looking. High R-value (17) means that the garage is now much less sensitive to outdoor temperature. Duke also offered good suggestions on other improvements to the garage. I priced a number of options from other sources; the price was competitive and the quality was excellent.

Duke called in advance to let me know when they would arrive. They explained what they would be doing in advance of the work. Once the job was done they showed me what additional work they did in conjunction with the service call and recommended that I keep my eye on a few things to make sure some brackets didn't come loose. I was very satisfied with the level of communication and professionalism. I also liked the fact that they use local and domestically made products as much as possible.

Very well. Professional. Quick. Fixed.

One morning I found a bolt on our garage floor and guessed that it had come from the garage door or opener. Soon after my husband and I noticed the door was not working properly. I had called Duke in 2008 for a garage door repair and was pleased enough with his service that I wrote a report for Angie's List, so I didn't hesitate to call with this problem. I made an appointment for 3-4p.m. on April 5th. (Duke called to let me know he was running late and still arrived about 3:15p.m.) Duke and Steve quickly figured out where the bolt belonged and got the opener working properly again. Duke asked if I wanted to go ahead with a routine garage-door maintenance while they were there; he recommends it every year or two, and since it had been three+ years since his previous visit, I said yes. Duke checked the spring tension, door balance and door tracks. Steve greased the opener track and other parts. Duke and I discussed installing a new, insulated garage door plus new track, and he quoted me a price for that. The total cost of $49 for the repair and maintenance service included an Angie's List coupon.

Garage door torsion spring broke (thankfully with car outside garage) on Sunday (1/8) afternoon. Since it wasn't an emergency, left a message asking for pricing. Duke called me back promptly Monday (1/9) morning, provided an estimate (including parts, labor, and tax) that was quite reasonable and told me he could be here later in the day. After calling to ensure it worked for me, he was able to be here even earlier than he'd estimated. His initial inspection of the door showed that the existing springs/bar/drums were installed poorly, requiring more work than simply replacing the springs. However, he assured me the final cost would not be significantly changed from his original estimate. In the end, after at least double the amount of labor (and extra parts) we'd initially discussed on the phone, he charged me a mere $45 over the estimate, bringing the total to $250. This is well below what I was expecting for the additional work and frankly beyond reasonable in my mind. Oh, and when in operation, the door is now shockingly quiet. While I'm sure my garage door will now function problem free for quite a few years, I would not hesitate to call Duke again and certainly recommend him to anyone else needing garage door work.

Project went smoothly from start to finish. Reached Duke in one call, set up appointment for next day. Some delays at a previous client meant we started later then expected, but this was not a serious problem. Everything was explained and done carefully. Door and assembly were carefully inspected for any other problems. Very professional and helpful throughout the project.

My garage door stopped working and I left an email and voice mail late one evening. I got a call back the next morning; the owner was booked that day but offered to come late at the end of the day. That wasn't convenient for me so he agreed to come the following day at a time that worked for me. He called to announce he was on his way and arrived 10 minutes prior to the appointment time. He and a coworker got to work right away, were friendly and expedient but did not seem to be rushing. He explained how a few parts needed replacement and then serviced the door so it's working a lot better. I have no idea how to evaluate the price of this as I've never had garage door work done, but I chose Duke of Doors based on the Angie's List reports and think the price was fair

He did a great job and saved us from buying a whole new garage system. I thought they were excellent and they were very fair. They didn't try to sell me something that I didn't need. We really thought that we needed a new one and we didn't.

Duke repaired our garage door opener. I called this morning and he was out this afternoon. Very prompt! He showed me what was causing the problem and fixed it easily. While he was here he lubed the chain and made a few adjustments. I will definitely call Duke of Doors when I need to replace the motor.

Duke was very receptive to our needs. He came out to repair the door when we were available. The door is working great. I am pleased with the service and would definitely hire him again. The Angie's List $50 off coupon was accepted without a problem.

Needed to install a car lift in my garage which required the existing door to go straight up. Duke of doors recommended a Jack Shaft opener and installed it within a week! Excellent work and even did some extra things; stapled existing wires from other door that were hanging loose and checked and adjusted other door opener. Decided to move the lift to other side of garage and now Duke of doors is coming back to change out the other door opener. Would recommend Duke of Doors to anyone who wants a quality job done. Had several other estimates and Duke of doors was not the cheapest but I have a hunch the other guys did not have much experience with this type of job and I would have ended up getting what I paid for. Duke of Doors quoted a regular door opener and they are right in line with the other guys.