Countryside Plumbing Sewer and Septic offers a comprehensive range of quality plumbing services to residential clients in Lake County, Illinois. From cleaning clogged drains to repairing faucets and water lines, our solutions help you get back to running a fully-functional household as quick as possible. We have licensed HVAC technicians and Electricians. We take care of all of your home plumbing, electric and mechanical needs. Illinois Private sewage contractor license #049-801550. Call Today!
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing, Sewer & Water Laterals Maintenance, Septic System Install, Repair, Excavation Services.
We had an aerobic septic system installed. Jordan was a pleasure to work with. He was very responsive and informative and continues to be even after job completion. He made working with the county departments painless. The project was completed sooner than expected (we could use toilets!). He told us the truth about what our yard would look like during and after the job. Despite this, he managed to do a wonderful job working around a tree and flowers which was no easy task! He also connected us to a great concrete guy to create a patio over where the old tank was. We have already recommended Countryside Plumbing to our neighbors.
Description of Work: Septic tank installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Countryside Plumbing Sewer & Septic
Thank You! It was a pleasure to work for you guys! Im glad we were able to help you resolve your septic system issues
Krista S.
05/2018
5.0
plumbing
+ -1 more
They were great! So helpful and took the time to troubleshoot through the Angie's List messenger. They responded right away and kept the conversation going till we figured it out.
Description of Work: We needed advice and help troubleshooting why we we're suddenly getting a sulfur smell from our well water.
Rating Category
Rating out of 5
quality
5.0
responsiveness
5.0
Yes, I recommend this pro
Scott G.
04/2018
5.0
plumbing
+ -1 more
We couldn't tell what the problem was. Countryside came out quickly, determined what the problem was and fixed it quickly. They also realized that it wasn't the more expensive repair and let me know that. Very honest and professional.
Description of Work: sump pump and piping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Peter B.
03/2018
5.0
plumbing
+ -1 more
Jordan showed up on time. He took some time to test the problem. Gave me an estimate and time. He finished in a little under the time estimated and everything is good. Very satisfied with the job.
Description of Work: Replaced leaky bathroom drain pipes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Reed S.
03/2018
5.0
plumbing
+ -1 more
No more leak. Came on time, was personable, shared some tips for remainder of cleanup. yes, i would hire again.
Description of Work: Undersink leak made worse by DIY error.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ron J.
01/2018
5.0
excavators, plumbing, pavers, gravel, drain pipe
+ 2 more
The project went extremely well. Jordan, the owner was very flexible in accommodating our schedule as were not able to spend a "normal summer" at our lake house due to illness in the family. He was able to coordinate a quick estimate and an even quicker remediation within our timeline which included a visit, review of work, and approval by a city inspector. He and his staff were on time, respectful and extremely professional. He was quite honest in providing the two viable options and the pros and cons of each. I think the only reason we viewed pricing as good is because once work was initiated, the full extent of the problem was realized which required significantly more time and work, which while certainly necessary, was a bit of a surprise. It should be noted that given the fact that the work was already started (meaning what both we and Jordan thought was a fairly severely plugged toilet drain), and given the fact we wished to have the problem resolved quickly and within our schedule, someone with less integrity than Jordan could have charged higher pricing on the change order given the circumstances. Given the quality of his work, his professionalism and integrity, we would certainly be confident in utilizing his company in the future. We are happy to recommend Jordan and his company. You will find him to a very hard working young man who handles much of the work himself and is always onsite during the project. He has an engaging personality and can accurately discuss projects to laymen in a very understandable and honest manner.
Description of Work: What we thought was a plugged toilet turned out to be a substantially larger project. It seems that in our 75+ year old summer home, a portion of the line had sunk and as a result, a proper connection didn't exist allowing the waste water to drain the the sewer. As a result, a significant portion of the line needed to be dug up and replaced, the remailing line needed to be cleaned (which apparently had never happened) and the drain pipe under the crawl space had to be rebuilt in order to get drain pipe under crawl space to get proper slope/drainage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
INSUN H.
08/2017
5.0
plumbing
+ -1 more
Very pleased with his service. Jordan was responsive and provided a practical solution to sump pump issues we have had for a number of years.
Description of Work: Serviced to address failed sump pump issue during recent heavy rain. Ultimately sump pump was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$512
Cathy N.
06/2017
5.0
plumbing
+ -1 more
It was a very big job, the original pit had been installed into the concrete basement floor, and he had to jackhammer the pit out. He had showed us where it was cracked and needed to be replaced so I knew it had to be done. It took less time than he had predicted, but it still was a day and a half. I am confident the job was done correctly this time!
Description of Work: We were having sump pump issues. We recently had another company install two pumps, but one pump was going off every three minutes (really) and I knew it was not right. I called Jordan to come and take a look at the problem. Long story short, he had to replace the pit as well as put in a larger pump, basically redoing everything that this other company had "fixed".
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Michelle H.
01/2017
5.0
plumbing, remodeling, home remodeling
+ 1 more
JFHP did a great job on our bathroom remodel. The crew was professional, and knowledgeable. Johnson is an ideal contractor, and we were relieved that he was able to help us stay within our budget. Johnson and his men always maintained a clean and safe work environment. My wife and I couldn't be happier with the results.
Description of Work: Shower and faucet fixture replacement, copper pipe replacement. New sump pump installed with back up. Total full bathroom remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Bob A.
01/2017
5.0
plumbing
+ -1 more
It went very well. Jordan fixed it within 2 days at the quoted price. We would hire him again. Jordan has done other work for us and always has been quick and efficient with quality work.
Description of Work: Jordan rebuilt an aging in-house wastewater ejector system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$925
Tom C.
12/2016
5.0
contractors, decks, plumbing, remodeling, woodworking, home remodeling
+ 4 more
Jordan and team exceeded my expectations, and was able to help us deal with an extremely stressful situation (septic water damage), which put us out of our house for a few weeks. He constantly communicated with my wife and I, and also provided recommendations for ways to help prevent something like this happening again. We will be hiring him to help us redo our basement, all season room, and stamped concrete or brick paver patio. Jordan is 1st most concerned with customer satisfaction, and doesn't over/undercharge. I contacted about 10 contractors and Jordan's approach was far and away the best approach for us. We needed a professional who could help with plumbing, electrical, carpentry, and organizing the work that needed to be done. One day he even helped when our furnace went out (unrelated to his work -- we hired hvac cleaning company that made a mistake), without hesitation, Jordan stepped in and started troubleshooting as he was concerned that we wouldn't have heat with temps in the 30s. Fantastic company to work with.
Description of Work: Jordan Johnson & team did a fantastic job helping my wife and I get back to normal with a first-floor renovation after water damage that spanned about 1600 feet. We had a challenge that required expert craftsmanship with regards to two custom cabinets/islands that needed to be deconstructed and reconstructed again (including electrical/fridge in both cabinets). Absolutely flawless work Services included: 1) New copper piping in the bathroom and laundry room 2) Completely replaced drywall, patching, painting, etc. 3) New trim work in 5 rooms 4) Priming & Painting 5) Complete remodel of our powder room including installing toilet, pedestal sink, new piping, and new shutoff valves. 6) New shutoff valves in the laundry room In addition to the above services, we contracted Jordan and team to help us install a septic backflow preventer. Now, we are working with him and his team on designing our basement + all season room of our dreams. Jordan is an outstanding contractor and his main goal is customer satisfaction. Plumbing, Electrical, Carpentry, Design Services & GC work, he does it all very well. Hire him!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melyssa Z.
12/2016
5.0
decks, plumbing
+ 0 more
The service provided went exceptionally well! Very efficient, knowledgable and friendly company! I will definitely be using them again for future work in my home.
Description of Work: A removal of existing hot water heater and install a new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel B.
12/2016
5.0
excavators, flooring contractor, plumbing, remodeling, drain pipe, home remodeling
+ 4 more
I am greatly pleased with the work Johnson Fine Homes did for me. They were a little pricey (although not the highest quote I received for the job), but the repairs they performed were extensive, and the quality of their work was top notch. I actually had a similar problem with a hot water line at a house I lived in a few years ago. Unlike the company I used for that job, Johnson Fine Homes did all of the work (including the plumbing) without involving a bunch of subcontractors. JFH also kept the areas they were working in very clean, and when I would return home from work, I didn't come home to a mess and a lot of dust like I have in the past when other companies (who I will refrain from naming) performed repairs and renovations to my home. JFH also performed the work on schedule!!! I am already considering hiring them again to do a long overdue remodel of the master bathroom in my home. If you're like me, and you take pride in your home, do yourself a favor and get a quote from Johnson Fine Homes, because they take pride in their work.
Description of Work: I had a ruptured drain line under my kitchen (doh!) that required breaking through the kitchen floor, replacing the drain line, installing new tile, and making a few other repairs to bring the kitchen back into working order, as well as a few other repairs to the floor and baseboards in the living room that opens into the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Kathy R.
12/2016
5.0
decks, plumbing, fireplaces
+ 1 more
Excellent!! So happy with the results!! Very happy to have my fireplace working again. Jordan & his right hand man, Miles were awesome. Great guys, great at what they do, great sense of respect & humor 👍🏻
Description of Work: Fireplace repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
john J.
10/2016
5.0
contractors, remodeling, woodworking, home remodeling
+ 2 more
All of Ryan's communications were timely, and he had a great eye for detail and design, thinking the plan through carefully to provide options for the future. His crew was punctual and respectful, and professional. While he is not the cheapest contractor out there as others have said, you get what you pay for no doubt
Description of Work: Ryan and his crew handled skimcoat of the entire house, new flooring installation and finishing, and kitchen installation.
Great! Jordan and his crew did a fantastic job on our deck. We had a vision of what we thought we wanted and their attention to detail and thoroughness not only met our expectations but exceeded it. We will be calling them back for our basement bathroom construction in the near future! Thanks for a job well done!
Description of Work: New deck construction
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe S.
02/2016
5.0
deck cleaning, decks, siding
+ 1 more
Jordan and his team were pleasant and courteous. They worked through the coldest weather of the winter yet. The deck is complete and very sturdy. They were on time to start the work. They made repairs to siding that was damaged during demo and left the work site clean. The deck is great and they put the grill up on it so we can use it in the winter.
Description of Work: Replaced a deck with a new wood deck. The deck was extended two feet and made to be more sturdy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,700
Steve I.
12/2014
5.0
decks
+ -1 more
They were busy with other jobs, but knew our need for the deck to be complete and made it happen for us. There was a bit of rain to deal with as well but they did not allow that to slow them down. They were also happy to make changes for us so that we were pleased with detail work at the finish. Four guys worked on our deck at different times and they were all pleasant and respectful of our property. Would recommend them to our friends.
Description of Work: Redid our deck in cedar.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Steve I.
10/2014
5.0
decks
+ -1 more
He came out right away when I called. Gave me a quote right away and followed through on his timing commitments to us. The deck looks great. He also made any changes that I asked for without any complaints and took care of things right away. Very easy to work with. Showed pride in the results.
Description of Work: Cedar deck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
sandra L.
05/2014
5.0
decks, contractors, woodworking
+ 1 more
Very well. He gave us the best estimate of 3 companies. Appeared for work when he said he was going to and finished the job with no interruptions, even working in the rain. Result: a beautiful new deck. Jordan Johnson, owner, is highly responsible and an excellent carpenter. I would certainly hire him again.
Description of Work: Removed old deck boards and installed composite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Neal S.
12/2013
5.0
plumbing, decks, remodeling, home builders, home remodeling
+ 3 more
Johnson Fine Homes did a good job. He worked to save me money and gave good advice. Difficult work environment because houses were close together.
Description of Work: Complete interior refurbishment of a previously poorly maintained duplex in an upscale community near Los Angeles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500,000
Rachel N.
11/2013
5.0
decks
+ -1 more
I called Jordan to discuss the costs and logistics of adding a deck to a home that I was interested in buying. He recommended I get in touch with an architect as one would need drawings and engineering plans. He was extremely helpful and provided useful information.
Description of Work: I called Jordan to discuss the costs and logistics of adding a deck to a home that I was interested in buying. He recommended I get in touch with an architect as one would need drawings and engineering plans. He was extremely helpful and provided useful information.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Victor K.
08/2013
5.0
decks, fencing
+ 0 more
This was by far the best experience we've had with any construction contractor. They were there when they were suppose to and cleaned up every night before leaving. Jordan was very responsive to suggestion and questions we had along the way and made some excellent suggestions that we adopted. We were very pleased with the results.
Description of Work: We have had the pleasure of Working with Johnson Fine Homes and Jordan Johnson for a number of projects since October of 2012. Our original project was to replace and repair a large deck (approx 1100 sq feet) that had simply worn out and rotted away with age and exposure to the local salt air which is our main back yard. Jordan gave us a very competitive estimate on all work to be done.and gave us great suggestions as to things we could do to improve our deck and get better use from the area. His crew was great and came every morning ready to go to work by 8:30 am. He is very attentive to our wishes and concerns and had anticipated many of our questions. in advance. Jordan was at our site almost every day to monitor progress and to check in with us. If he wasn't here he was available by phone and never left us hanging when we had questions. Of all the contractors we've used over the year, he is by far THE BEST ! We also had him cement in the side of the house leading on to the deck and replace an aging chain link fence with a 6 ft vinyl one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Response from Countryside Plumbing Sewer & Septic
[member name removed] were great cutsomers. My crew loved working for them as well. Because my crew worked so hard, the [member name removed] gave them all Christmas gifts! I enjoyed building their deck which was pressure treated framing and composite decking and rail. We even installed a perimeter pattern of a different color which came out really nice. I was glad [member name removed] decided to have us install low voltage lights on some of the posts and stair risers which really made the deck look great in the evening. Thank You both for your business and the opportunity to build such a wonderful deck.
James B.
07/2013
3.0
decks
+ -1 more
Well... He made assumptions about my ability to fund my project and basically turned down any negotiations. Basically cut and ran before discussing details. I am very unhappy with his ability to discuss items but am grateful I did not hire him.
Description of Work: Quote
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
5.0
Response from Countryside Plumbing Sewer & Septic
[member name removed]hired an UNLICENSED CONTRACTOR who installed faulty work which the city required to be changed. I explained to [member name removed] after careful consideration that I did not want to take on the liability of hillside excavation without first removing the work that his unlicensed contractor had installed. [member name removed] was upset about the price. I told him he needed to get another contractor to do the work at his property and that I didn't want to take on the liability which I determined could easily result in injury or more likely death. I'll take a C rating. I'd happily take an F rating v.s. put myself, my customer or my employees in harms way.
William M.
05/2013
5.0
stamped concrete, concrete repair, decks
+ 1 more
The work went well. Jordan did an excellent job with the concrete and wood work. The job did take a bit longer than originally scheduled. We were delayed getting the color for the concrete, which caused the final part of the job (the Trellis construction) to run into Jordan's planned 2-week vacation, pushing the project to 10 weeks from the original 5-6 week estimate.
Description of Work: Replaced existing concrete entry walkway and rear patio with new patterned (stamped) concrete. Also constructed new Trellis structures over entry walk and rear patio.
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Service Categories
Decks and Porches,
Plumbing,
General Remodeling,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Fencing,
Excavating,
Unfinished Carpentry,
Drain Pipe Installation,
Deck Maintenance,
Decorative Concrete,
Homebuilders
FAQ
Countryside Plumbing Sewer & Septic is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Countryside Plumbing Sewer & Septic accepts the following forms of payment: Check
No, Countryside Plumbing Sewer & Septic does not offer free project estimates.