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B & G Remodeling

Kitchen and Bath Remodeling, Handyman Services, Ceramic Tile,

About us

We are a family owned and operated business we value customer service

Business highlights

Emergency Services Offered

Services we offer

General remodeling services.

Services we don't offer

Ask for details.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
48%
4
14%
3
10%
2
19%
1
10%


Rating CategoryRating out of 5
quality
3.9
value
3.7
professionalism
3.9
responsiveness
4.2
punctuality
4.5
Showing 1-21 of 21 reviews

Danielle K.
09/2024
1.0
home remodeling
  + -1 more
Do not hire Bill and his team. Hired them for a bathroom remodel and I am still having issues with the shoddy work that was done. Leaking from my hall bathroom and called a plumber- Bill and his guy put the fixtures on wrong (handle was upside down) and never sealed them and used the wrong connectors - the plumber said you could tell the person doing the work didn't know the right way to do it. Bill was horrible to work with, he was rude and condescending. Made promises to do work he clearly was not skilled for. We have had 2 years of fixing his mistakes, so many issues and it cost us so much more money because will not let him in our home again. DO NOT MAKE THE SAME MISTAKE - ensure you hire someone who really can do the work and not just say they can. We took Bill as a referral and we regret it. He may be able to do handiwork but not remodeling.
Description of Work: Remodeling of two bathrooms

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$35,000

Response from B & G Remodeling
Thank you for taking the time to leave us a review. Let’s start by addressing a few things. The plumbing was installed by a licensed plumber. A shower handle is a gravity fed valve it can only be put on one way. If this was the case for the last two years your shower would not have been working. The conversation you mentioned was with an employee that was since fired from the business. We made many trips back and fourth from your home. These trips were to walk through the job and make minor changes for your family. We have photos and videos for anyone who would have any questions about this job. We apologize that you feel you have been wronged. Many times I read about people not having a contractor not answer their phones after being given money. Any time I have been asked to do anything we have done exactly that.

Julie N.
05/2024
1.0
home remodeling
  + -1 more
I saved for a very long time for my bathroom remodel. I spent months searching for a remodeling company . I had such high hopes, Bill promised to take care of this project . Well its been a week since the project was completed and I could cry. Bill and his team paid NO attention to detail. It looks great on the surface, if you don"t look too closely ,because of the tile , cabinetry , lighting , hardware, etc that I purchased. When you look closer you see; the bathtub is not installed correctly ,the tile that Bill finished is so jacked up and uneven it looks horrible , I actually had to pull off 16 trim tiles and reinstall them ,thankfully the adhesive was still wet. He broke 15 tiles trying to do tile work . I have never tiled and when I fixed it perfectly I did not break one tile. I actually had to re tile 16 trim tiles!!! the shower hardware was not put on correctly , had to pay a plumber to come and reinstall it correctly . the plumbing under the sink , my plumber just shook his head !!! There is adhesive everywhere on my tile , the caulking is a mess, the towel bar fell off the wall and there was a huge hole in the wall , not sure how that happened ? They painted the trim the same color as the walls ??? I have to have the ceiling redone the taping job is so bad . He broken the cover off my window handle , lost the trim piece for the threshold and took zero responsibility . Oh and not to mention I'll have to redo my landscaping by my door because grout was dumped there and it has hardened into a huge ugly mess . I paid for a dumpster and have a garage full of boxes that should have been removed . Bill before you respond " Why didn't you say something ?" I paid a lot of money for a professional to remodel my bathroom , I should not have to babysit a contractor every step of the way . I relied on your company to do a professional job , not just hurry through for the money with crap work and an attitude.
Description of Work: bathroom remodel

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from B & G Remodeling
We apologize as this review was never brought to our attention until now. The installer for this job has been fired because of this bathroom. Part of the issue there was issues with this remodel was the timeline. Your home being an older home with past water damage issues made it a rather difficult job. The home also only has one bathroom. A home with a single bathroom always makes things more stressful for those living in the home. We did everything within our powers to keep your home remodeling project moving. If we can do anything for you and your family please let us know

Alvis P.
09/2018
5.0
contractors, handyman service, home remodeling
  + 1 more
Very fast and professional, good price and would hire again. Called back to ask if satisfied with job.
Description of Work: Had locks replaced, rechauk batgroom, and even out hump in floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne W.
08/2014
3.0
ceramic tile
  + -1 more
He came and ended up doing the other bathroom that I really did not want to be done. He said the other bathroom was not worth doing since the walls needed to be replaced. He also charged me extra for the grout used, though there was nothing specified about extra costs for the grout. After filling out the review for him, he came back to refute the grades given.
Description of Work: I purchased a Big Deal for $99 for Three Hours of Caulk and Grout Restoration.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$99

Marlene M.
07/2014
5.0
drywall, electrician, lighting, home remodeling
  + 2 more
unknown
Description of Work: Bought the big deal and I had a list of items including replacing 4 light fixtures and dry wall repair. B&G did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tim O.
05/2014
3.0
ceramic tile, handyman service
  + 0 more
As soon as he arrived he said there was an additional charge of $75 for supplies. This had never been mentioned on the phone. As nearly as we can estimate, he used about one tube of caulking for the job. We paid $99 for three hours, and the job took less than an hour. He was going to leave but he had said on the phone that he did a variety of handyman jobs, and I mistakenly assumed that we had already paid for additional time. We asked him about a couple of electrical problems and he gave my husband advice on what to do. Then he changed an outlet plug. When he left he ask for $75 plus $50 for changing the plug. If he had told us he was going to charge for the additional service, we would not have had the outlet changed. It was in a child's bedroom behind a bed and we would never pay $50 to have the color changed since it was already in working condition. We will share responsibility for the problems since we should have asked more questions in the beginning. It was an expensive lesson to learn!
Description of Work: Put new caulking in corners and around top of tub.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$225

Richard S.
03/2014
5.0
ceramic tile
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Richard S.
03/2014
5.0
decks, home remodeling
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Richard S.
03/2014
4.0
gutter cleaning
  + -1 more
The service turned out fine. There were no additional costs, and I provided the caulk for them to caulk.
Description of Work: I had purchased a big deal for B & G Remodeling. They repaired some grout, and then they recaulked the shower.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Mary Jo M.
03/2014
5.0
remodeling
  + -1 more
Very well.
Description of Work: Grouting & caulking in haster shower & around jacuzzi tub. Silicone for tub surround shower door caulk & grout around tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$324

Marilynn K.
03/2014
5.0
home remodeling
  + -1 more
Bill was on time and gave me an estimate and cam in as he promised. He did a good job. I would hire him again.
Description of Work: Small bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Christine P.
02/2014
4.0
handyman service, home remodeling
  + 0 more
I purchased an Angie's Deal to have some caulk work done ($99/three hours of work). Unfortunately for me, I did not have three hours of work that needed to be done, but I purchased it anyway. In addition to the cost, there was a $75 fee for materials. So I did not get my money's worth. But B&G did do a good job with the work they did for us, and gave us some feedback for future projects.
Description of Work: Recaulked two shower stalls and a sink vanity.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$174

Hayun C.
02/2014
2.0
ceramic tile, remodeling, home remodeling, replacement windows
  + 2 more
I bought a deal from the Angie's list. 3 Man hour for Caulking for 99 dollars. They say they were super busy that he will call to schedule, and it took a month to schedule the service. When they came, they said it was going to be 2 men for 1.5 hours. Then, even after we asked him to take his boots off (snow everywhere outside), he said he will be right out, and refused to take off his boots. And he walked around the house even to the master bedroom in his boots. He finally put cover on his boots when he came back with his materials. However, one person was just "supervising" as he said that was his job, sipping coffee. And only the other guy was working. And for one kitchen sink wall and one shower, they used all 1.5 hours and used very little bit of sealant and charged 75 dollars for the materials.
Description of Work: Caulking

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$175

mark S.
02/2014
2.0
ceramic tile, home remodeling
  + 0 more
I purchased the Angies list deal for 3 hours of caulk and grout restoration. We were in contact with Bill quickly which was good. Before we even had him out to see our house, he was already telling my wife he probably would only be at our house for only an hour. And he was saying it would be an additional $75 for materials. Fixed cost. Again, without ever seeing our house and needs. Not a statement like "I'lll charge you for the material that I use and they can typically run on the high side up to $70 depending on the job". I called him back and told him my main goals of some caulk in the bathrooms, grout replacement around tiles that is broken or missing and major emphasis on grout restoration on the floor of the master bath shower. I asked about his bringing some additional chemicals /etc. to make sure he can get the grout restored in the master bath to which he agreed. About an hour after he arrived, he was calling me at work asking what else he needed to do. I asked about the shower and he said he didn't do the grout cleaning/restoration ---that was our exact conversation from the prior week which was conveniently "misunderstood". Only regrouting or recaulking is what he will do. We let him go because it wasn't worth the extra babysitting. The work that he did do was poor. He didn't address the grout on the floor as requested. Caulking was sloppy; huge caulk bead which looks bad compared to existing caulk work. I talked to him the next day and after an unprofessional rant he then offered to come back out to address areas he missed for regrouting; again no offer for the tile grout restoration which was the main reason we had him out. We didn't care to have him back. I'm was completely unsatisfied. $175 for 1 hour and a few $3 tubes caulk.
Description of Work: I purchased the Angies list deal for 3 hours of caulk and grout restoration.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$175

mary M.
02/2014
4.0
gutter cleaning, handyman service
  + 0 more
Bill came called and came out the day that I put the request online. He filled the holes left by the deteriorateds stone grout so that I could wait until spring to have the big work done. While he was on the roof, he cleaned the gutter.
Description of Work: My faux stone chimney is aging so I will have to replace it with siding (like the house).

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Walter D S.
01/2014
5.0
ceramic tile, drywall, handyman service, home remodeling
  + 2 more
It went very well. I thought it was outstanding, I thought they were extremely conscientious, I would rate them generally as an A.
Description of Work: Removed tile, surrounding fiberglass walls, shower remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,575

Daniel F.
01/2014
2.0
home remodeling
  + -1 more
I bought one of B&G Remodeling's Angie's List coupons for 3 hours of grout work for $99. We talked about setting up my appointment. First, he stated that most grout jobs can be done in an hour and a half. I thought strange he should say that without seeing my job. Then Bill hemmed and hawed about coming to my house since it was so far away from his business location and said Angie's list shouldn't have included my suburb. Then Bill said grout would be additional, which is stipulated in my coupon. I said how much? He said $75-$85. I SAID REALLY!!!! The best grout at my Local Hardware store(the biggest tub and highest quality) is $8.99. Bill said he has to charge this because he isn't really making alot of money on the coupon(why sign up for a coupon if you can't do the deal?). On top of this, since I said I needed 3 caluking projects, bill wasn't sure if it would cost $75-$85 per project. So I sent him pictures of my grout in the three rooms. As of this writing, no response back. Shame on you Bill for lowballing people on the job price and ripping them off on materials. Angies list took pity on me and will give me a refund but I still need grout work. BEWARE!
Description of Work: Nothing

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$99

Cynthia F.
01/2014
2.0
handyman service
  + -1 more
He was very professional in contacting me right away. His actual job was mediocre. I think I could have done a better job. He charged me an additional $75.00 for a material which I felt was deceptive.
Description of Work: I purchased a Big Deal $99 for Three Hours of Caulk and Grout Restoration.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$175

Rahul N.
01/2014
5.0
home remodeling
  + -1 more
Bill was very responsive and friendly on the phone. He went out the next day and took care of business. He sent me pictures on the spot (since my tenant was at the location). I would definitely use him again.
Description of Work: Regrouted and sealed floor tiles in bath. Also, cleaned and sealed bath tub tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

sonja S.
12/2013
5.0
ceramic tile, doors, drywall, remodeling, handyman service, home remodeling
  + 4 more
It went extremely well. I asked for a price and he was able to stay on budget. NO surprise additional costs.
Description of Work: Bill completely remodeled my bathroom. He had to do some drywall repairs due to a water leak. He also installed a pocket door to create privacy in the hall powder room. Quick and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

JAMES B.
12/2013
5.0
ceramic tile, decks, doors, drywall, remodeling, handyman service, home remodeling, lighting, picture framing, sunrooms, contractors, replacement windows
  + 10 more
Bill is extremely knowledgable of construction and has become our go to guy for our architectural firm. For bidding and for work to be performed. He holds one of the highest quality of craftsmanship that i have seen in the northern Illinois and chicago area. As i am a construction superintendent i have seen a lot of jobs go bad. Bill on the other hand stays extremely organized and sticks to his budget numbers. He is always calling and informing any situations on the job site and is very easy to work with. If you are looking for a honest Sub contractor Bill is your only way to go.
Description of Work: We Had Bill Come out to a job location in Chicago Il, He looked at a roof to patch. He was fast and on the ball. He had all the answers to my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from B & G Remodeling
Thank you again for the opportunities to fix/repair your needs!

    Contact information

    38733 Hilltop, Antioch, IL 60002


    Service hours

    Sunday:
    10:07 AM - 10:07 PM
    Monday:
    Closed
    Tuesday:
    8:05 AM - 10:07 PM
    Wednesday:
    8:05 AM - 10:07 PM
    Thursday:
    8:05 AM - 10:07 PM
    Friday:
    8:05 AM - 10:07 PM
    Saturday:
    10:07 AM - 10:07 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Handyman Services,
    Ceramic Tile,
    General Remodeling,
    Drywall,
    Doors,
    Windows,
    Lighting,
    Gutter Cleaning,
    Decks and Porches,
    Unfinished Carpentry,
    Sunrooms and Patio Enclosures

    FAQ

    B & G Remodeling is currently rated 3.8 overall out of 5.

    Sunday: 10:07 AM - 10:07 PM

    Monday: Closed

    Tuesday: 8:05 AM - 10:07 PM

    Wednesday: 8:05 AM - 10:07 PM

    Thursday: 8:05 AM - 10:07 PM

    Friday: 8:05 AM - 10:07 PM

    Saturday: 10:07 AM - 10:07 PM

    B & G Remodeling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, B & G Remodeling does not offer free project estimates.
    No, B & G Remodeling does not offer eco-friendly accreditations.
    No, B & G Remodeling does not offer a senior discount.
    Yes, B & G Remodeling offers emergency services.
    No, B & G Remodeling does not offer warranties.
    B & G Remodeling offers the following services: General remodeling services.
    Ask for details.

    Contact information

    38733 Hilltop, Antioch, IL 60002


    Service hours

    Sunday:
    10:07 AM - 10:07 PM
    Monday:
    Closed
    Tuesday:
    8:05 AM - 10:07 PM
    Wednesday:
    8:05 AM - 10:07 PM
    Thursday:
    8:05 AM - 10:07 PM
    Friday:
    8:05 AM - 10:07 PM
    Saturday:
    10:07 AM - 10:07 PM