A-Action Pest Control, Inc. is a local family owned and operated pest control business in Lake County, Illinois. We are a second generation pest control company whose Core Values are: Authentic Relationships, 5-star reputation, Fun, Helps First and Compassionate. Our 3 unique abilities are: Dedicated Technicians, Family Owned 5-Star Reputation. A friendly customer solution expert will always answer your telephone call and be able to answer even your most technical questions and can give you a free quote over the telephone. We are licensed, certified and members of the National Pest Management Association. Please give us a call and we'll prove to you we have raised the bar in the service industry!
Business highlights
39 years of trusted experience
Emergency Services Offered
Services we offer
A-Action Pest Control & Insulation, Inc. is a locally family owned and operated pest control and insulation service business. We provide personal, professional, timely and friendly service for: ants, spiders, all household insects, mice, bees, wasps, wildlife, and insulation removal and installation.
Description of Work: We had Yellow Jackets in the soffit of our home. A-Action Pest Control came out and thoroughly explained what they were doing to eradicate them. A few days after they performed their work I noticed a few more bees in the same area. They were very prompt in coming out again to retreat the area. After the second application there was no more bees to be found.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Pamela M.
03/2014
5.0
pest control
 + -1 more
I have had yearly service with them for 5+ years. They always do a great job.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$47
Tina E.
03/2014
5.0
pest control
 + -1 more
It was good. The work was pretty basic. I don't know about the quality because I'm still waiting for the results.
Description of Work: I used A-Action Pest Control, Inc.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from A-Action Pest Control, Inc.
Thank you for taking the time write a review. We are glad to know you were happy with our service and look forward to continuing to provide your quality pest control service. Cheri A-Action Pest Control
MARY P.
03/2014
5.0
pest control
 + -1 more
I called them, they came that day. They not only got rid of it, but took it away with them which was pleasant. They were very nice. They said for us to stay in the house with our dog the rest of the day because the angry hornets would be coming back and upset that we had removed their home, understandable but I don't care. The price of the service was well within range of what I could pay. This was the second time we called them for a hornet's nest.
Description of Work: A-Action Pest Control removed a significant hornet's nest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from A-Action Pest Control, Inc.
Thank you so much for taking the time to review our company. We are so happy to know you were pleased with the services we provided. Please continue to consider us when you or any of your family or friends have pest control needs. Thank you again. Cheri Ring A-Action Pest Control
Stephen Y.
03/2014
5.0
pest control
 + -1 more
We were quite happy with their service. We've used them for more than one occasion.
Description of Work: I used the pest control service of A-Action Pest Control, Inc. We had annual treatment service and that's what they typically do if they come here in spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Action Pest Control, Inc.
Thank you for taking the time to review our services. We are pleased to know you are happy with the services we have provided in the past. We look forward to helping you with any future pest problems you may encounter. Cheri Ring A-Action Pest Control
james S.
03/2014
5.0
pest control
 + -1 more
He was just finishing when I got home. He told me that the house would need to be redone in the spring, as that time is even more effective. He was prompt and courteous, and I will use this service again.
Description of Work: sprayed outside of house for box elder beetles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Action Pest Control, Inc.
Thank you very much for taking the time to write a review. We are glad to know you are happy with our service, as that is our primary goal. Please call us anytime to help you with any of your pest control needs. Thank you again! Cheri Ring A-Action Pest Control, Inc.
Cheryl H.
03/2014
5.0
pest control
 + -1 more
We have used A Action for several years and they have always been very reliable. The people are courteous. They arrive when expected and do a good job. No complaints at all.
Description of Work: A Action sprays our house for wasp nests.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Action Pest Control, Inc.
Thank you very much for taking the time to write a review about us. We are proud to be your pest control service provider and will continue to work hard to provide you with unmatched service for your home. As always, please don't hesitate to call us with any issues you may have. Cheri Ring A-Action Pest Control, Inc.
Bruce J.
03/2014
5.0
pest control
 + -1 more
Went well as usual, we have had them for years & couldn't be happier!
Description of Work: Qtrly maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Action Pest Control, Inc.
Thank you very much for writing such a nice review. We are so glad to hear that you remain happy with our service after all these years. It is our pleasure to provide you with the best service we possibly can and keep your home pest free. Thank you again. Cheri Ring A-Action Pest Control, Inc.
RAY P.
02/2014
5.0
animal removal, pest control
 + 0 more
The very friendly people where a big help in getting rid of the critters. The came when they said they would, explained everything they would do, and did very profesional work. When they left, the service man closed up the location where they where getting in, so they would not be coming back. I recomend these people, they are very profesional and courtisy.
Description of Work: I had Raccoones living in my attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A-Action Pest Control, Inc.
[removed member name] Thank you so much for taking the time to write a review regarding your experience with A-Action Pest Control. We are happy we were able to assist you in ridding your home of raccoons. We hope you will consider calling us again if any other pest issues should arise. Thank you again for your time. Cheri Ring A-Action Pest Control, Inc.
Deborah W.
02/2014
5.0
pest control
 + -1 more
The tech that came out was very nice, showed me possible sources, made suggestions to eliminate the sources, one involved moving fire wood from against our house, and then sprayed the entire perimeter of the house as well as the ant hill the small ants were coming from in our front yard. To be sure everything was dead, two service calls is their protocol and they came out to treat again, even though we hadn't seen any signs of ants. I was glad to have the second treatment, just to be on the safe side. I would definitely use A-Action Pest Control again.
Description of Work: We had carpenter and sugar ants entering out house from 2 different locations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from A-Action Pest Control, Inc.
(removed member name), Thank you so much for sharing your experience in using our company. I'm glad to hear that our team performed up to your expectations. We hope you will call on A-Action Pest Control again if you have any further pest issues. Thank you again. Cheri Ring A-Action Pest Control, Inc.
Bruce H.
12/2013
5.0
animal removal, insulation
 + 0 more
It was an Angie's List Big Deal that I purchased. They were great. They were fine. They were very pleasant and professional. They took care of what they needed to do. I actually purchased more from them based upon their recommendations so I paid extra. I was very happy with them. They even went above and beyond and placed some in the garage because they noticed that the weather stripping on the garage didn't quite meet the floor in one area. I thought that was very considerate of them.
Description of Work: I used A-Action Pest Control to seal up around a couple of opening where rodents were potentially able to get in. They placed traps with bait to ascertain whether there was any activity and they came back to check those and they made sure everything was copacetic.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from A-Action Pest Control, Inc.
Mrs. [Member name removed], Thank you very much for taking the time to review your experience with us. We are glad to know that we took care of your pest issues and you were happy with the excellent service our team provided. We strive to give all our customers quality service and peace of mind in their homes. We hope you will consider calling on A-Action Pest Control again should any other pest issues arise. Thank you again. Cheri Ring A-Action Pest Control, Inc.
Darin K.
11/2013
5.0
animal removal
 + -1 more
Everything was excellent! On the first contact they told me they could take care of my problem and gave me a fair cost estimate. They came out on the day promised and set traps in my yard. We worked with A-Alert for a couple months and ended up trapping many animals including raccoons, skunks, and opossums. Doug came out daily as required to remove animals and check the traps. He was very professional and informative and had respect for our property. On many occasions I had interaction with the office staff and they were also friendly and professional. They did a great job and I would highly recommend them to anyone looking for this type of service.
Description of Work: Trapped and removed numerous animals that were entering into or crossing through my property in the evenings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Sarita D.
11/2013
5.0
animal removal, pest control
 + 0 more
The inspector was very thorough, and explained everything he did. Even though one mouse had been spotted in the fireplace vent, the inspector explained that there were no signs of mice anywhere in the house, and said that it wouldn't make sense to set up traps. I appreciated that - I think some exterminators would go ahead and charge for setting up a bunch of traps. He also said that with two cats in the house, if we had a mouse problem, we would have seen the cats running around with mice in their mouths. Eww. I also asked the inspector to take a look at a nest in a tree, and it turned out to be hornets. He put on the bee suit and removed the nest. I would hire them again without hesitation.
Description of Work: Inspected the house for signs of mice (we had seen one in a fireplace vent), closed up two gaps leading from the outside of the house into the basement/crawl space, and removed a hornet's nest from a tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jacque D.
10/2013
5.0
pest control
 + -1 more
Wonderful! Really knew what they were doing and explained how their method would work.
Description of Work: Treated the interior of my home for all insects and mice. Then took preventive measures so pests would no longer enter my home from the outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Terri C.
10/2013
5.0
pest control
 + -1 more
This was the second time they came out to spray. I called because our finished basement was getting some crickets and spiders. They came and sprayed and the problem was gone. The cost was $100. I was told they would call in about two weeks and check to see how things were doing with the bug problem. I was aware that they dont guarantee service until the second spraying. I was awaiting their call and it never came. The spiders were starting to come back again. I called them after a month and they promptly came out. They sprayed my entire three story home this time and the cost was $75. I did not see any bugs anywhere in the rest of the house but let them spray anyway just in case. I am very pleased with the service and the price. They are very professional, prompt and courteous. I asked that they come back about every month and make sure my home is free of bugs. They do not push services on you and only do what you ask for. I would recommend their services to anyone that asked I love dealing with family owned companies and not big chains, I feel like you get more personal service.
Description of Work: Spray entire house for crickets and spiders.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$75
Joe C.
10/2013
3.0
pest control
 + -1 more
It was an Angie's List Big Deal that I purchased. We weren't thrilled with A-Action. We just don't think they were necessarily all that thorough. I think they just threw a couple of day traps on different sections of the attic and not much beyond that. They did spots and access points in the basement but overall, it just didn't seem like all that thorough. They came out shortly after I booked it. The response time wasn't an issue. They scheduled it pretty timely. There was an additional charge because we signed up for some sort of ongoing thing with them. After that first payment, we canceled their service. Based on what we needed that they had done, we didn't feel they were being all that thorough so we just canceled it. We're not going to use them again.
Description of Work: We used A-Action Pest Control, Inc. for pest control services. They did an inspection, put some traps down and did some spraying.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$164
Response from A-Action Pest Control, Inc.
[member name removed], We are sorry you felt as though our service was not thorough. All of our technicians are trained to perform thorough inspections and treatment programs. We wish you had brought this to our attention at the time of service so we could rectify the situation. As a local, family owned business we do all we can to make sure our clients are completely satisfied with our services. The plan you mentioned was for a Quarterly monitoring program, which was not a requirement. This plan is to ensure the rodent problem does not redevelop. We hope our 2 visit treatment that was performed took care of the rodent issue you were having. If you have any additional problems in the future, with rodents or other pests, we hope you will give us another opportunity to help you.
Wendy G.
09/2013
2.0
pest control
 + -1 more
Called for a quote for new service. Had to leave a message on answering machine during normal business hours. Outgoing message says they will call back within a few minutes. By the time they bothered to call me back 2 days later I had already contacted Terminex, who actually answers when you call. I'm all for supporting local business, but only if their service is on par with national companies.
Description of Work: Took too long to return calls
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from A-Action Pest Control, Inc.
[Member name removed], We are so sorry to hear you had this experience with our company. We are a local, family owned and operated pest control company. We pride ourselves on incredible service to our clients. We are sorry we did not respond to you right away. Under normal circumstances we are able to respond to voice mail message immediately. We're not sure what happened with your message, but we do sincerely apologize and have taken steps to insure this does not happen again. If you have a pest problem in the future, we hope you will give us another opportunity to help you.
Helen J.
08/2013
5.0
animal removal, pest control
 + 0 more
Very prompt and punctual service. Fred was also very friendly and helpful. This is a small family business that you can rely on.
Description of Work: Put out traps for a mouse we had seen,came back frequently to check traps.He then sealed all openings into the house from the basement and those from the outside into the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Teresa S.
08/2013
5.0
animal removal, pest control
 + 0 more
Adam and Joe were Awesome, professional and friendly. I HAD A GREAT experience and asked to sign on as a regular customer. Excellent and went far beyond expectations.
Description of Work: Eliminate d squirrel, plugged holes,sprayed inside ans out and inspected attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
John P.
07/2013
5.0
pest control
 + -1 more
It was an Angie's List Big Deal that I purchased. The service was okay. The issue I had was that it was done as a Big Deal and looking back at the Big Deal if you read it carefully, there was much of a distinction between coming out and looking at it and saying here are some problems and coming out and fixing them. I don't think it was well explained when you cross that boundary by the person that was there. He was a nice guy and I don't know if he did it intentionally. They solved the problem but it's like you cross the line from this $39 service to a much bigger commitment without really realizing it wasn't made clear that you are crossing that line. When I went back and read the Big Deal I said, Okay what they're really just offering is the first part of it and everything else beyond that constituted additional services which you didn't really understand that was what will happen at the time it happened. They fixed the problems and towards the end you're okay but it was just a bit of a shock. If I just look at the services, it was outstanding. They were responsive, they came out, they did what they said they were going to do and killed the problem. The way the Big Deal got integrated into additional services, that wasn't clear that that was happening at the time it happened. I don't know if they consciously did it and maybe they assumed that I understood where the departure point was and what the additional cost was going to be but that was never discussed. They didn't really discuss what the additional service was and the price for it. They charged me more than the price for the Big Deal. I felt I was taken advantage of because they didn't say those were additional services.
Description of Work: I used A-Action Pest Control, Inc. for pest control services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$139
MARSHA S.
07/2013
5.0
pest control
 + -1 more
We were pleased with his report since he couldn't find anything amiss. He certainly didn't try to sell us any services we didn't need and I would definitely hire him if and when we do have a problem.
Description of Work: The technician went through our house and checked for birds, raccoons, squirrels etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$39
Malley P.
07/2013
5.0
pest control
 + -1 more
The guy who came out was very good. He seemed very knowledgeable and very friendly. He seemed to know exactly what he was doing. He did not seem to rush to do anything. He took his time and tried to find where the problem was originating. He explained to me the whole process and procedure. He has to come back to finish the job in two weeks so he did not charge me when he first came but when comes back, it would be $225. The price was a little high but he was good. Let us see what happens because he set up a bunch of traps.
Description of Work: I used A-Action Pest Control, Incorporated last Wednesday for pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Patricia W.
07/2013
5.0
pest control
 + -1 more
Service provider was courteous and on time, provided detailed explanation of what he was doing and whether it was poisonous to children or pets, and how to clean it from the floor and when it was ok to remove.
Description of Work: Tracked source of tiny red ants that were invading our home to their outside origin. Treated inside and outside of house and eliminated entire problem with one treatment!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CONNIE M.
06/2013
5.0
pest control
 + -1 more
This is the second year we have call on A-Action for a whole-house spray. Last year, we had some very stubborn wasps nesting under our garage eaves, and A-Action returned as often as I called to report that the wasps were rebuilding which was most of the summer. (This is part of their service when you purchase the whole-house spray service.) So this year, I called early to beat the wasps, and, so far, there is no nesting activity. The owners live in my neighborhood, and I am so happy to support this local business. I cannot say enough good things about A-Action and will continue to call on them for our anti-bug needs. (P. S. The price listed includes a neighborhood discount.)
Description of Work: Whole-house exterior anti-bug spray.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
ROBERTA L.
06/2013
4.0
animal removal, pest control
 + 0 more
A-Action Pest Control, Inc. did very well. They did what they said they would do within an amount of time. They seemed to be very good.
Description of Work: A-Action Pest Control, Inc. prevented any animal or birds. It was for an animal entry exclusion.
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Service Categories
Pest Control
FAQ
A-Action Pest Control, Inc. is currently rated 4.9 overall out of 5.
A-Action Pest Control, Inc. accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, A-Action Pest Control, Inc. offers free project estimates.
Yes, A-Action Pest Control, Inc. offers eco-friendly accreditations.
No, A-Action Pest Control, Inc. does not offer a senior discount.
Yes, A-Action Pest Control, Inc. offers emergency services.
No, A-Action Pest Control, Inc. does not offer warranties.
A-Action Pest Control, Inc. offers the following services: A-Action Pest Control & Insulation, Inc. is a locally family owned and operated pest control and insulation service business. We provide personal, professional, timely and friendly service for: ants, spiders, all household insects, mice, bees, wasps, wildlife, and insulation removal and installation.