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Paul's Upholstering

Upholstering, Furniture Refinishing and Repair, Window Treatments,

About us

Multiple Locations: Alsip - hours and info on this profile; Orland Park - 9408 W 143rd St Orland Park, IL 60462, 708-460-5191, Hours: M-Sa 10a-5p Su 12-4. Paul's Upholstering & Furniture was established in 1939 by Paul Baio. The original store was located on 63rd in Chicago. Seeing the need for a store in the south suburbs, Paul's opened it's Orland location, which is in operation today. In October 2004, Paul's on Pulaski moved to 120th Street & Central Avenue in Alsip. Since it's establishment, Paul's has been a family business dedicated to excellence. Our team guarantees to provide each customer with quality service & care, rebuilding your furniture by hand, & providing you with quality workmanship from frame to the very last stitch. We offer complimentary estimates. Our knowledgeable sales staff would be happy to come out to your home or business & bring fabrics to see in your own environment. Schedule an estimate today! Fabric & Design Consultation. Visit our showroom to meet us & to see our beautiful fabrics. Borrow the sample books to view in your home or business. Free pick-up & delivery. We are more than happy to pick up & deliver your furniture for absolutely no charge! $50 Cash Back Click on the coupon to the right of this page, print it out, & bring it in at the time of your order for $50 cash back. We offer 12 months same as cash, & accept personal checks, Visa, MasterCard, & Discover. Whether you are looking to reupholster a sofa, or your business' office chairs need some help, Paul's is the place for you! Sales Staff - Ron Baio, Diana Navarro, Paula Baio. Additional DBA - Paul's Upholstering Inc.

Business highlights

85 years of trusted experience

Services we offer

Upholstering – Sofas, Dining Chair Seats, Boat Seats, Chair Pads, Sectionals, Window Seat Cushions, Headboards, Cornice Boards, Draperies, Blinds, Booths, Recliners, Chairs, Ottomans, Benches, Examination Tables, Exercise Equipment, Furniture Repair& Bar Stools.

Services we don't offer

Upholstery Cleaning. Slipcovers. Auto Interiors.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.746 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 46 reviews

Nancy Z.
04/2022
5.0
furniture repair, upholstery
  + 0 more
I had my dining room chairs reupholstered and they are beautiful ! So pleased with the whole experience from picking out the fabric , the attention given to our concerns, and the detail to the final product. Thank you so much
Description of Work: Reupholstered chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Paul's Upholstering
Thank you for your business.

ANA P.
06/2020
5.0
furniture repair
  + -1 more
They are a fabulous family owned business with great customer service and great prices. It's amazing that they've been in business over 70 years!
Description of Work: Needed furniture help

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Paul's Upholstering
Thank you for your business!

Charlotte K.
03/2019
5.0
upholstery
  + -1 more
Our service at Paul's was great! The people, especially Paula, were super friendly, helpful, and accommodating. The furniture turned our really well, like new. It was completed long before the date we were originally given.
Description of Work: Reupholstering of family room furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Paul's Upholstering
Thank you for your business!

Angela T.
01/2019
5.0
upholstery
  + -1 more
Exceeded My Expectations, sofa looks wonderful
Description of Work: Pillows and arm of sofa need reupholstered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Paul's Upholstering
Thank you for your business!

Ed K.
12/2018
4.0
upholstery
  + -1 more
Excellent! The 5 cushions were re-upholstered in just a couple days after being dropped off at the Alsip location. We opted for the firmer foam and really enjoy sitting on our sofa again.
Description of Work: Re-upholstering sofa cushions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from Paul's Upholstering
Thank you for your business we value you as a customer.

Carol M.
10/2018
5.0
upholstery
  + -1 more
I sent out 3 RFPs via Angie's List e-mail early one Sunday morning. Paula called me within an hour of my posting. I sent her photos of the work I wanted done and she sent me a proposal the next day. I waited a few days for other proposals to return but Paul/Paula's was the best--not only least expensive but also most complete. (Paul is the company name, Paula was my contact.) The proposal included new cushions (sorely needed--pun intended), stuffing and stainguard. I ordered my fabric from Joann's Fabric (40% off) and saved another $600 above the discounts Paula gave me. (I also saved $1500+ by using Joann's estimate of yardage online--other upholsterer's asked for twice as much fabric as I sent to Paul's--and they sent me fabric back!) Paula told me it would take 6 weeks for the 3 loveseats and wing chair--it took 2 weeks. I was thrilled with results and ---I had over 3 yards of fabric returned, so I sent it back to Paul's with the four additional chairs and had them reupholstered as well. I had bought this furniture 30 years ago and loved it the entire time. The upholstery had gone threadbare and the cushions were shot. Paul's essentially rebuilt the loveseats and replaced the cushions, giving me entirely new furniture of a design that I couldn't replace. I would absolutely recommend them to anybody and would use them again--if I'm still around in 30 years. I expect Paul's will be. I figure, including the 50% savings on fabric (because I only had to buy half as much), the project with Paul's cost me 30-50% less than the next nearest estimate. I couldn't be happier. Ok, one criticism. They could have use the little spiral upholstery pins to pin on the armrest covers that they included, to make them look neater. So I bought some at Joann's and did it myself. $6
Description of Work: I asked for reupholstering of 3 loveseats and a wing chair. I liked their work so much I added 4 additional upholstered chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Bill W.
03/2018
5.0
upholstery
  + -1 more
Very well. I would hire them again. Lots of choices of material at there location.
Description of Work: Real leather put on office chair!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela M.
11/2017
5.0
upholstery
  + -1 more
Excellent job, free pickup and delivery, pleasant people. I would definitely hire again.
Description of Work: I had a chair and ottoman recovered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Linda N.
10/2017
5.0
upholstery
  + -1 more
They did a fantastic job! They transformed my old, broken-down couch into a a modern one, replacing the springs, taking off the dowdy skir,t eliminating the tufting, , and restaining the legs. In addition, they returned my new couch to me much earlier than they had originally promised, which was a bonus!
Description of Work: I needed my 40 year old couch reupholstered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Paul's Upholstering
Thank You for your business we will be happy to help you in the future on any reupholstering projects !

Kurt S.
10/2017
5.0
upholstery
  + -1 more
They were good. We had a snafu but they did make it better. The price seemed high but they said it was pretty labor intensive.
Description of Work: They re-did the internal cushioning on a sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kurt S.
05/2017
5.0
upholstery
  + -1 more
Picked up and delivery was included in the price. We had to stop by their facility to pick out the firmness of foam and it was a good idea that we did - medium was just right and i would have otherwise chosen firm. Ron was good to work with and i have already recommended this shop to others.
Description of Work: Replaced sofa seat and back cushion material
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Paul's Upholstering
Thank you for using Paul's upholstering please contact us for any new upholstering projects.Thank you,Paula

Claire M.
05/2017
5.0
upholstery
  + -1 more
It's beautiful! They did a really good job.
Description of Work: They reupholstered a chair for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice H.
04/2017
5.0
upholstery
  + -1 more
I bring my furniture in and they give it back to me looking brand new! The staff is friendly all the way down to the delivery guy. They are simply fantastic! They know exactly what they are doing and are masters of their craft. I am a perfectionist and they never let me down with their service. I would highly recommend!
Description of Work: I have been going to them for over 50 years now and they do all of my upholstery work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shahab K.
03/2017
5.0
upholstery
  + -1 more
Very Professional and high quality workmanship
Description of Work: Upholster two Sofas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Barbara M.
03/2017
5.0
upholstery
  + -1 more
They did a beautiful job! They are extremely nice, professional, knowledgeable, and were very accommodating. The chair was about 60 years old and it is absolutely gorgeous! It is perfect!
Description of Work: Reupholstered wing back chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Paul's Upholstering
Dear [Member Name Removed], Thank you for your wonderful review of our work. We always try bring each piece back to life, per the customers ideas and requests, and love working on older pieces, to make them look brand new. We strive to accommodate our customers as much as possible, and offer as much as we can. We do hope that you pass the word along, and come back to see us for any other upholstering needs! Have a wonderful day! Paul'[Member Information Removed] Upholstering

LINDA K.
02/2017
4.0
upholstery
  + -1 more
They did a good job and I am satisfied.
Description of Work: reupholster 6 dining room chairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$750

Response from Paul's Upholstering
Thank you for your review of our work, we strive hard to satisfy our customers needs, and are happy your enjoy your furniture'[Member Information Removed] new look. Have a wonderful day! Paul'[Member Information Removed] Upholstering

J B.
01/2017
5.0
upholstery, furniture repair
  + 0 more
They picked up as scheduled kept me abreast of the project and finished ahead of schedule. The work was very good. I asked for some modifications to the sofa and it looks better now than when it was brand new.. All the springs were replaced /fixed and what was a 15+ year old set is brand new . I would definitely do it again and I highly recommended them.
Description of Work: Reupholster couch, chair and ottoman

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Paul's Upholstering
Dear [Member Name Removed], Thank you for your review on our work and of our communication with you on your wonderful pieces. It was a pleasure doing business with you, and we are happy to hear that you love your furniture. It is always great to see older pieces come out looking so new and different! Have a wonderful day! Paul's Upholstering

Jean O.
12/2016
5.0
upholstery
  + -1 more
The chair looks wonderful. Paula was very helpful when choosing the beautiful white, herringbone fabric. I am so happy I trusted her professional opinion. It is good to know older quality items will enjoy an extended life time with quality upholstering.
Description of Work: A small wing chair needed reupholstering. An ottoman needed a slipcover made in the same fabric as the chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mark N.
11/2016
5.0
upholstery
  + -1 more
They had the work done just in time for Thanksgiving!!! Fabric and workmanship is top notch. Family and friends were very impressed. Not able to tell it's 25 year old furniture. Very pleased with quality. Delivery crew was excellent. Paula is very good to work with. She was very patient and helped us find the perfect fabric.
Description of Work: Reupholster Thomasville couch, ottoman, and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret H.
11/2016
5.0
upholstery
  + -1 more
Hopefully they will be here by Christmas.
Description of Work: I had two chairs done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy G.
11/2016
5.0
upholstery
  + -1 more
Pauls did amazing job! Very professional, wonderful suggestions, very easy to work with. Before and after pictures!
Description of Work: Furniture upholstered

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Lynette M.
10/2016
5.0
upholstery
  + -1 more
Very well, so pleased just as I said above.
Description of Work: Covering cushions that were originally leather they were 1 week ahead of my pick up time, price was amazingly reasonable. We have been to others that were so out of line. My husbands parents used this Paul's many moons ago. I would absolutely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Charlene C.
08/2016
5.0
upholstery
  + -1 more
It went very well they did a good job and maybe chair beautiful better than it look before. They made changes in it and improve it . I really would recommend this company they really know what they are doing.
Description of Work: Did a very good job of reupholstering a chair to match a couch we brought from them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Patricia B.
06/2016
5.0
upholstery
  + -1 more
Absolutely wonderful. Great attention to detail. Everything looks like it is brand new. I also loved the service. They came to my house to see the furniture and understand what I wanted done. Did not ask me to take a picture and send. Answered my emailed questions on the same day. Picked up and deliver furniture when they said they would. Highly recommend to any customer who is looking for high-touch customer service.
Description of Work: Ron re-upholstered a sofa, wing chair, 2 side chairs, and 6 dining room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

John M.
05/2016
5.0
upholstery, furniture repair
  + 0 more
They did a FABULOUS job. Paula was so helpful in picking out the fabric. We took several books home to make the final selection. The chair seats were completed within the time promised. They look and feel terrific. The one chair had cording at the edge of the seat which they redid and it was an outstanding job. Paula also referred up to a woman who made matching drapes and a duvet cover for our bedroom. The labor for the chairs was much less expensive than I had anticipated. I cannot recommend Paul's highly enough. They were wonderful to work with and did an excellent job. Lots of fabric choices too of varying prices. Thanks Paula!!
Description of Work: We had six dining room chair seats and one other chair seat redone. The price includes fabric and labor - mostly the fabric I chose. They replaced the foam and redid the seat fabric.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600
    • 1(current)
    • 2

Contact information

5601 W 120th St, Alsip, IL 60803

http://www.paulsupholstering.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
9:30 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Upholstering,
Furniture Refinishing and Repair,
Window Treatments,
Upholstering - Boat & Auto,
Upholstery Cleaning

FAQ

Paul's Upholstering is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 5:00 PM

Tuesday: 9:30 AM - 5:00 PM

Wednesday: 9:30 AM - 5:00 PM

Thursday: 9:30 AM - 5:00 PM

Friday: 9:30 AM - 5:00 PM

Saturday: 9:30 AM - 2:00 PM

Paul's Upholstering accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Paul's Upholstering offers free project estimates.
No, Paul's Upholstering does not offer eco-friendly accreditations.
No, Paul's Upholstering does not offer a senior discount.
No, Paul's Upholstering does not offer emergency services.
No, Paul's Upholstering does not offer warranties.
Paul's Upholstering offers the following services: Upholstering – Sofas, Dining Chair Seats, Boat Seats, Chair Pads, Sectionals, Window Seat Cushions, Headboards, Cornice Boards, Draperies, Blinds, Booths, Recliners, Chairs, Ottomans, Benches, Examination Tables, Exercise Equipment, Furniture Repair& Bar Stools.
Upholstery Cleaning. Slipcovers. Auto Interiors.

Contact information

5601 W 120th St, Alsip, IL 60803

http://www.paulsupholstering.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
9:30 AM - 2:00 PM