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ORKIN

Pest Control

Reviews

4.422 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
9%
3
14%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.4
responsiveness
4.5
punctuality
4.4
Showing 1-22 of 22 reviews

DAVID G.
10/2017
3.0
pest control
  + -1 more
Orkin does not seem to care a lot about making sure that our bedbug problem is really solved. On three occasions they have scheduled appointments and then failed to appear. We have made these appointments directly with the office or the service man, but when we call to ask why no one has showed up, they say that somehow the appointment was not registered or that the service man called in sick. When someone finally does come, they do an okay job of spraying, but their follow up is not good.
Description of Work: We discovered bed bugs in our house in May. We hired Orkin based on their advertising to exterminate these very disruptive insects. So far we have paid them over $1,200 for two sets of treatments and still have not completely solved the problem. It is now October.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,300

Audrie M.
07/2017
3.0
pest control
  + -1 more
I used them for a few years. That wasn't the best experience, as far as I'm concerned. Initially, I could see that it worked. We had silverfish and spiders. They continuously had trouble with staffing. They would come when they weren't supposed to and say that I was not there. They would spray the outside and still charge me. That's why I got rid of the service.
Description of Work: I had them for pest control.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$99

Addie W.
06/2017
5.0
pest control
  + -1 more
They are polite, cover their shoes, came back out for a free treatment.
Description of Work: They do monthly spraying since I have an ant and spider problem. They have removed most of the spiders but I still get ants. They came back for free and did another treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Josh P.
12/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pearl B.
07/2015
1.0
pest control
  + -1 more
It didn't go. Nothing was ever caught in those traps.
Description of Work: They inspected the house and put down some traps.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$135

Jennifer M.
03/2015
5.0
pest control
  + -1 more
I called Orkin this morning with a concern about ants in our bathroom. They called me back with a quote and were able to come today (same day) and begin the first treatment. The treatments covered a number of other pests that could be an issue throughout the year which is nice. The treatments are $99 each and will be done every other month. Eddie was on time. He was extremely nice and professional. He answered any questions that I had. The entire experience was very enjoyable. I am glad I called Orkin.
Description of Work: Pest Control - Standard Pest Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lynda S.
12/2014
4.0
pest control
  + -1 more
They came in and asked everyone to leave the house for 4 hours while they boomed. It got rid of the fleas, spiders and cenipedes as well.
Description of Work: Had fleas in the house because a stray cat was living in my yard and attached themselve to my dogs.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Joyce H.
09/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Sprayed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Shannon H.
06/2013
5.0
pest control
  + -1 more
They were good. They did have to come twice, but the guy initially told me they might have to come twice. They did excellent and we were happy.
Description of Work: They were good. I had bees in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Beth L.
04/2013
2.0
pest control
  + -1 more
We have been using Orkin for over 10 years with mediocre results. In the past year we have had issues with drain flies and silverfish. Orkin did not solve the drain fly problem. I ordered material online that stopped the flies. The silverfish are a continuing issue that has not been resolved. We recently cancelled Orkin's service.
Description of Work: Monthly insect and field mice service.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
1.0


TERRENCE B.
12/2012
5.0
pest control
  + -1 more
They came 2 days after we requested and did the job.
Description of Work: Called and requested an estimate for bug proofing home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Erika W.
07/2012
5.0
pest control
  + -1 more
The two servicemenan that have come out are friendly. As a single woman, I do feel comfortable having them in my home. They always tell me exactly what they find or don't find in my apartment. They always offer to come back out whenever I need them to.
Description of Work: They come our 4 times a year and spray the unit for pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Fred C.
07/2012
5.0
pest control
  + -1 more
They quoted me a reasonable price for taking care of the situation. Don recommened purchasing traps to make sure that bed bugs are truly the issue. Don is very good at his job and very professional. I was very impressed with the work. I will definitely be using them in the future.
Description of Work: Don came out from Orkin to inspect the situation I believe to bed bugs.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adriana C.
07/2012
5.0
pest control
  + -1 more
Orkin came out on the June 28th and work was performed 4 days later. Work started around 10:30 a.m. and was completed around 2:50 p.m. Henry performed the work and double checked the original service person's inspections. A supervisor also came out to double check the service person and Henry's work. Work was also done in 100 degree weather. Henry was very professional and answered all my questions. I did not provide a grade for price because I did not get other estimates. I wanted the problem fixed as soon as possible and I chose Orkin based on other Angie's list member reviews. I gave a B for Quality due to clean up issues. Although the work performed was excellent, I had to clean up the dust and dirty within my home (not much of it though) and I had to put back some, not all, landscaping bricks. It could have been an oversight due to the fact it was 100+ degrees that day. Overall I would use Orkin again.
Description of Work: I had discovered termite damage in my front bay window encasement as well as termite tunnels in my basement. Orkin dug a small trench all around my home and garage to surround my home with the treatment to kill the termites. In areas where there was concrete they drilled small holes for the treatment (side door drive and front stairs landing). My landscaping was not damaged and it is hardly noticeable that work was performed. The only sign something was done is due to the concrete filler. It is not an issue for me. They also removed termite tunnels in the basement and sprayed the area as well as drilled into the bottom of the wall where termites have damaged my bay window encasement. The drill holes were small and sealed.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Flora F.
05/2012
5.0
pest control
  + -1 more
I went back with them again for a number of reasons. One of the main reasons I had to use a card and the local people couldn't process a credit card. It wasn't a problem for me to go back to them at all. They did a lot of stuff that they didn't do the last time which is because the service has evolved since then. They were shooting stuff into holes and walls and just sealing things. I was quite pleased with them.
Description of Work: I had a really good experience. As a matter of fact I used them about 15 years before for termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Rebecca B.
04/2012
4.0
pest control
  + -1 more
They seemed nice enough, but maybe it was just the particular time of the year. They sprayed outside and the insects disappeared. I thought they were more expensive that I would have liked. Overall I was satisfied with the service.
Description of Work: I had a contract with Orkin for pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mario B.
12/2011
5.0
pest control
  + -1 more
I had a very good experience. They came and worked for a couple of hours and left. I have no complaints. They were prompt, professional, and efficient. I would recommend their services.
Description of Work: They exterminated my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sonja N.
12/2011
5.0
pest control
  + -1 more
The price they quoted me on over the phone was the one they stuck with. They showed up on time and the following months they even stuck with the initial appointment dates. They also were able to get rid of all the pest.
Description of Work: They came out to get some carpenter ants out of the garage. I then set up a monthly deal with them to come out for another 4 months to treat the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shannon H.
11/2011
5.0
pest control
  + -1 more
They were courteous. They accepted a competitor's coupon. They were fast. I am waiting for the results since they just sprayed
Description of Work: They sprayed to kill the bees.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan K.
11/2011
3.0
pest control
  + -1 more
It's been an average experience. The service is a little expensive.
Description of Work: I have used them for pest control.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAURA H.
07/2011
5.0
pest control
  + -1 more
It's been a great experience. They consistently follow up with us and set their appointments each year. We've been very happy with them and we would recommend them.
Description of Work: We have an ongoing contract with them and they do a yearly termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rumi K.
06/2011
5.0
pest control
  + -1 more
It is an automatic withdrawal and is between $50 and $70 a month.
Description of Work: I use Orkin for pest control and they come out on a monthly basis.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    5336 W 124th St, Alsip, IL 60803


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    ORKIN is currently rated 4.4 overall out of 5.
    No, ORKIN does not offer free project estimates.
    No, ORKIN does not offer eco-friendly accreditations.
    No, ORKIN does not offer a senior discount.
    No, ORKIN does not offer emergency services.
    No, ORKIN does not offer warranties.

    Contact information

    5336 W 124th St, Alsip, IL 60803