my handymen told me that i may have termites so i called up orkin and they came out on august 8, 2022 and said that he didn't see any termites he seem that i have mice and i told him that i had chicken and food down there and i didn't have mice down there and got rid of them, told him i may have occasionally, i had some 2018 and they multiplied and got into my attic and they suggested that i have to replace all the insulation for the entire house and he said that they had to put things in my gutters and also around my house and only did half of the house, they put the strip around the house and they put the sealer on my deck and stuck something in my gutters and in my garage they put a strip around the flooring so the mice can't go there. they did remove alot of insulation, and they blew in that loose insulation and they said the reason why did they do that so the mice might die, and they put trap around my house and they never caught any mice, and they told me they have to spray something for bugs and every month they come out and i pay $85 everytime they visit. and i am complaining because the amount of work they did is less than a day and they charge me a big amount of money. my handyman told me that they are coming from the vent but this company did not touch or do anything about this vent. it was uncomfortable because they won't fix it. inspector came out months later and they said that they were coming back to finish it and then gave me a date but never showed up. i tried to contact him again and he said that he will going to talk to the company he told me he is the manager his name is riley. they are not helping me, they are pushing you to pay $85 a month for killing bugs. so in short they are lying about it and they are not helping me and getting money from me.
Description of Work: pest control
Rating Category
Rating out of 5
$12,420
Denise D.
05/2017
4.0
pest control
 + -1 more
They were pretty good. I would tell friends and family that they are a little high but okay.
Description of Work: I used them for pest control.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$199
BOB K.
12/2016
5.0
pest control
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
COLLIS L G.
06/2016
2.0
pest control
 + -1 more
I was not satisfied. They did not follow through.
Description of Work: They showed up to appointment to give me an estimate, I was told they would send me the estimate however they never did.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
JAY AND SHELLEY A.
12/2015
4.0
pest control
 + -1 more
They will call and ask if we need any pest control before they come out.
Description of Work: They get rid of any pests inside and out and do inspections.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mariann P.
01/2015
1.0
pest control
 + -1 more
They were responsive and showed up on time and did call. Whatever product they used was not strong enough and did not get rid of the ant problem in my home. I advised them that I do not have children or pets and they could use a stronger poison which they did not.
Description of Work: Extermination for insects.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$552
Charlotte A J.
07/2013
5.0
pest control
 + -1 more
The exterminator called 10 minutes before his arrival to let us know when he would arrive. He identified himself. He listened to what we requested, and did as he was asked. He answered our questions about the service He wrote the bill We gave him a check. He left information and a receipt upon his departure.
Description of Work: sprayed along baseboards, in kitchen cabinets, and set roach traps
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Kar W.
11/2012
4.0
pest control
 + -1 more
.
Description of Work: I use them every few months for pest control.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Bernadette O.
08/2012
4.0
pest control
 + -1 more
See above
Description of Work: The great news is that my ants are gone. So happy about that, but must say there are elements of the customer service experience on site and follow up that leave something to be desired. I read other reviews on AL, about inspectors not showing up and shared that when I scheduled my visit. The schedular said she was very sorry to hear that, said they would show up, took my number and said she would have the technician call me that day to say when he was on his way. He did that, was on time and pleasant. But he didn't say much, didn't share what was going to happen, what I could expect (as I've never had a bug issue before) so I just think there could be more about that customer service experience for a newbe. After he left, the ants came out of the woodwork, literally, and it was disgusting and I didn't know what was going to happen so I left a message at the Alsip office. It was after hours, as the work was done on a Saturday, so I wasn't expecting a call back until Monday. Thankfully, the ants all disappeared within a couple of hours (and much skin scratching later) and I never did get a return phone call from the office, which I just feel is poor customer service. Additionally, I found about a dozen flies dead in my basement after his visit, so I wasnt' sure what that was all about. I have two kids so I was a little concerned by what chemicals were used. One thing I will say about my very quiet bug guy, is that I had other work going on that day and he waited patiently for me to attend to questions that arose with that work, as well as being mom to two toddlers who needed my attention so I really appreciated his patience. Overall, I am so happy to have the ants gone. It's a lot of money but the peace of mind is so worth it.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$638
Mark S.
07/2012
3.0
pest control
 + -1 more
Their service was fine and variable. Their price was outrageously getting more expensive for no apparent reason.
Description of Work: I have been with Orkin Pest Control for ten years. The last time I used them was this April and they sprayed every window of the house.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$65
Sam A.
09/2011
5.0
pest control
 + -1 more
unknown
Description of Work: I have used this company before and have been happy with the service. I would use them again.
Rating Category
Rating out of 5
Yes, I recommend this pro
rene D.
08/2011
5.0
pest control
 + -1 more
ORKIN DID A GREAT JOB After a torrential rainfall and noticing termites "marching" in my basement area I immediately checked my Angie's listing and notified Orkin Pest Control in Alsip Il. I left my information and a sales representative called and confirmed an appointment for inspection. Cliff was my Sales Rep., he inspected my basement area, exterior of house and garage interior, while explaining problems. After the inspection he explained what was occurring, the area(s) of infestation, Orkin's procedure/warranty and answered many "concerned" questions. An appointment date was scheduled and exterminator Henry arrived, who was very professional with the extermination, while I constantly asked him "numerous" questions regarding his equipment/process and what should be expected. During the extermination process my Sales Rep. Cliff "dropped by" to see how the process was coming along; I WAS IMPRESSED. After the extermination was completed Henry inspected several "concern" areas, giving me advice on PREVENTION and informed me on Orkin's follow-up procedures. I must say, I was "very" satisfy with my Sales Rep. Cliff and Exterminator Henry. JOB WELL DONE I hope the follow-up is just as professional as Steps 1&2.
Description of Work: TERMITE INFESTATION!! EXTERMINATION PROCESS!!! House/Garage Areas
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Heidi S.
06/2011
4.0
pest control
 + -1 more
Their evaluator was very prompt to come to the property and he was very honest. He was very straight forward and knowledgeable. The technician who came to do the work was very pleasant and he was a hard worker. I have been waiting longer than expected for the manager to come out and do the walk through to make sure that everything was done appropriately. We are not finished yet with the third of their three visits as it is still scheduled to be completed. It took them long to schedule their last visit for the month when they came to do the treatment. The first two visits were very pleasant and very professional. There were probably less expensive alternatives out there but I appreciated their thoroughness. It is too early to comment on the quality of their work. Their responsiveness was great at first but this last meeting has been very hard to set up. The first two people who came out were spot on time. They very professional and were great to work with, however, this last meeting has been very hard to set up.
Description of Work: I have used the services of Orkin Pest Control a month ago for pest control. They did a treatment around the whole property to kill termites.
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,800
Peter R.
02/2011
5.0
pest control
 + -1 more
I pay a monthly bill. Our neighbor who used them recommended them to us. The woman who comes out is really good. She takes her shoes out when she comes into the house. She calls ahead to let us know when she is coming.
Description of Work: I use Orkin Pest Control for pest control. They come out on a monthly basis and the last time I used them was last month.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon D.
12/2010
4.0
pest control
 + -1 more
They were very fast! The appointment was brief but they did a good job.
Description of Work: Orkin removed a yellow wasps nest by our house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Barbara F.
05/2010
5.0
pest control
 + -1 more
Very well.
Description of Work: A through inspection was made of the house and a determination was made that here was absolutely no traces or indication of a rodent or insect problems. His honesty has encouraged me to call on Orkin services in my other houses.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARGARET S.
09/2008
5.0
pest control
 + -1 more
Roosvelt Walker was my service man. He was very responsive to our need. He also took care of a mouse issue too. We are on a 4 time a year plan with them. We highly recommend them.
Description of Work: Removal of a hornet nest and quarterly maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$91.5
Kimberley C.
09/2007
5.0
pest control
 + -1 more
They did a terrific job as we no longer have termites. The holes they had to drill, well you can barely see them as you have to know they are there to find them. They were very thorough, professional and came on time.
Description of Work: They removed flying termites from our basement area and treated our whole house by drilling holes in many walls, putting in the treatment and then sealing it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,073
CORRINE AND BILL W.
09/2007
5.0
pest control
 + -1 more
They did a great job eliminating the problem we had. They were really nice and helpful. They were on time as well.
Description of Work: They drew holes and injected liquid all over the house for all kinds of pest. They didn't come in to exterminate any pest in particular. My house is 2500 square foot. It took them eight and a half hours to finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARGARET S.
04/2006
5.0
pest control
 + -1 more
We've used them before and will continue using them in the future. They're very prompt, reliable, and pleasant will come at night if need be. I would recommend them to anyone!
Description of Work: Exterminated ants, mice, wasps, spiders, and silverfish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87
Radiah E.
03/2006
4.0
pest control
 + -1 more
I live below my rental unit and I don't want tenants bringing any unwanted guests. I use Orkin for my own peace of mind. My annual contract is up for renewal and I'm not sure if I'll renew. I haven't had any problems with Orkin. I just wonder if I'm getting my money's worth. I might take a chance and call them back if I ever see a bug.
Description of Work: I own a two story building that includes a rental unit. I have Orkin come out every two months to exterminate. I pay $85 per visit.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$85
RENEE S.
10/2005
5.0
pest control
 + -1 more
MY OVERALL EXPERIENCE WITH ALL THE EMPLOYEES HAVE BEEN VERY SATISFIED. ALL EXCEPT THE MANAGER TONY. HOWEVER, HE DOESN'T REPRESENT THE WORK OR THE EMPLOYEES THAT HAVE BEEN AT OUR HOUSE TO DO THE WORK. THE WORK IS NOT LACKING.
Description of Work: I HAVE USED THIS COMPANY FOR THE EXTERMINATION OF TERMITES AND FOR AN ANT PROBLEM. CHARLES BAKUTUS CAME OUT TO TAKE CARE OF THE TERMITES AND HE IS A GREAT WORKER! NOT ONLY IS HE AN INFORMED EMPLOYEE, HE ALSO GOES BEYOND THE EXPECTATIONS. LEONARD JONES TAKES CARE OF THE ANTS AND I HAVE TO SAY, FROM SEEING ANTS QUITE FREQUENTLY IN CERTAIN AREAS OF THE HOUSE IN THE PAST, I HAVEN'T SEEN ANY IN MONTHS ON END!
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Service Categories
Pest Control
FAQ
Orkin Pest Control is currently rated 4.2 overall out of 5.
Yes, Orkin Pest Control offers free project estimates.
No, Orkin Pest Control does not offer eco-friendly accreditations.
No, Orkin Pest Control does not offer a senior discount.
No, Orkin Pest Control does not offer emergency services.
No, Orkin Pest Control does not offer warranties.
Orkin Pest Control offers the following services: Residential and commercial pest control & exterminating.