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Ryno Custom Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing,

About us

We are a small family business who started in the hardwood trade in 1945. Our employees are mainly family members, accented by our closest friends.

Business highlights

24 years of trusted experience

Services we offer

We offer any service related to a wood floor. Refinishing, re-coating, installation, repairs, stairs, heat registers, etc. We offer our demolition services for removing carpet, tile, hardwood, laminate, vinyl tile, and any other floor surface. We also offer our carpentry skills for any trim mouldings that you might want, in relation to your floor.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

Traci G.
06/2017
1.0
hardwood floor
  + -1 more
Customer service was not good. They were not prompt getting back to us to schedule estimate date and when they did come do the estimate they never got back to us. We ended up going with another company in Crystal lake to install hardwood throughout first floor with better customer service.
Description of Work: My husband and I needed a estimate on having hardwood flooring installed throughout house.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Ryno Custom Flooring
We apologize for our company not being able to deliver a quote to you in a meaningful timeframe. We are a small family-owned business (of 10 employees) and are not always able to get back to every quote inquiry or inspection in a timely matter. We are usually booked up for months at a time. Regardless, there is no excuse for the lack of communication on your project and for that we do apologize greatly.

Andrew O.
09/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Ryno Custom Flooring was fantastic. The installation of my floors was a bit unique in that we had a lot of issues with subfloor prep that had to be taken care of due to a former homeowner who was a bit overzealous with some thin set when putting in the former ceramic tile floors. Ryan and his team were great at helping out and advising me how ai might be able to take up this thinset in order to save myself a bit of money rather than having his team do it. When subfloor prep was finally finished, Ryan's crew came out and did an amazing job installing the floor (living room, dining room, kitchen, powder room, etc). It looks fantastic, the floor is racked very nicely, they put a nice surround by the fireplace, and installed flush mounted vents as well. They also purchased baseboard trim I had seen from Home Depot and installed it, which also looks great. throughout the process, Ryan and his crew were awesome. They were professional, punctual, and did excellent work at a fair price. I would recommend them to anyone Ina heartbeat!
Description of Work: Installed roughly 700 sq ft of pre-finished hardwood flooring, including significant subfloor prep, and installed purchased/ installed new baseboards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Michael J.
03/2014
5.0
hardwood floor
  + -1 more
Even though it was a small scope of work, Ryno Flooring stepped-up and provided the service at a reasonable price. The work was professionally done by very competent and friendly floor technicians who arrived on-time as promised. I would recommend Ryno Flooring as well as use them in the future for my hardwood flooring needs!!!
Description of Work: We needed a modification to our existing hardwood floor to accommodate changes required for our kitchen remodelling project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tom C.
08/2012
5.0
hardwood floor
  + -1 more
Ryno Floors and Ryan Urbanski set the bar for what great customer service looks like.We recently used Ryan for a large refinishing job, which went off exactly as he promised it would, for the price quoted, and was finished early due to his desire to help us move into our new home a bit earlier than expected. As I had many questions in the quote process, Ryan was both responsive and very patient. Tis certainly impressed me, as I understood how busy his schedule has become due to his great work, but he never made us feel rushed. The end result and advice throughout was what set Ryan apart however.... You expect good work, but his attention to detail, subtle but very useful suggestions, and communication during and after the job was excellent. We now have a floor that is exactly what we envisioned, and I have referred RYNO to members ofmy family and many close friends.
Description of Work: 2000 sq ft hardwood refinishing (sand, prep, & stain) on 12 y/o floor that was heavily sun damaged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

catherine V.
03/2011
5.0
hardwood floor
  + -1 more
It looks perfect, it looks like new floors. They're just the kind of people that you want in my house. The week they were here both of my dogs died and they felt bad for me and told me they would say a prayer for me. They were just very nice. I got a new dog and they loved him and took pictures with him. They were just very pleasant people.
Description of Work: They just re finished maple floors that I had. They also fixed some water damaged floors that I have. They re finished floors and replaced damaged wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

    Contact information

    9 West End Dr., Algonquin, IL 60102

    rynofloors.com

    Service hours

    Sunday:
    8:00 AM - 4:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation,
    Floor Cleaning and Waxing,
    Finished Carpentry and Woodworking,
    Computer Repair,
    General Remodeling

    FAQ

    Ryno Custom Flooring is currently rated 4.8 overall out of 5.

    Sunday: 8:00 AM - 4:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Ryno Custom Flooring accepts the following forms of payment: Check
    Yes, Ryno Custom Flooring offers free project estimates.
    No, Ryno Custom Flooring does not offer eco-friendly accreditations.
    No, Ryno Custom Flooring does not offer a senior discount.
    No, Ryno Custom Flooring does not offer emergency services.
    No, Ryno Custom Flooring does not offer warranties.
    Ryno Custom Flooring offers the following services: We offer any service related to a wood floor. Refinishing, re-coating, installation, repairs, stairs, heat registers, etc. We offer our demolition services for removing carpet, tile, hardwood, laminate, vinyl tile, and any other floor surface. We also offer our carpentry skills for any trim mouldings that you might want, in relation to your floor.

    Contact information

    9 West End Dr., Algonquin, IL 60102

    rynofloors.com

    Service hours

    Sunday:
    8:00 AM - 4:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 4:00 PM