Our reputation is based on excellence and our commitment to bring every project to satisfactory completion. We are a 5 star rated company with over 30 years of HVAC Experience. Our goal is to make sure that you are happy with the service performed today and that you will be happy with the service received for years to come. As our customer ratings show we don't just come in and talk about a solution - we actually perform it.
QUALITY IS EXPECTATIONS MADE VISIBLE.
I was very happy with Mike's service. I was not happy that a furnace that was installed by ABC less than 2 years ago had a bad circuit board. Mike had to fix a few other issues that ABC didn't do correctly. I now have a furnace that is working, and a humidifier that is working too. Mike is very nice and I would recommend him to my friends and family.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$480
Lisa B.
08/2020
5.0
Michael had a great attitude and went above and beyond to help us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Josejuan T.
08/2020
5.0
Michael finally fixed our A/C which it has been a mystery trying to find the source of the problem. Great service and clear explanation of problems and solutions. We will definitely call them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joel F.
06/2020
4.5
{No comments provided}
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Mike B.
01/2018
5.0
I would've rated him a six instead of five because he is so good. He came back and checked to make sure everything was good and on his spare time. The guy was great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ken P.
03/2013
N/A
They did good work but I felt the price was very high but did not have much choice as I needed to get my house heated as soon as possible.
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
5.0
Krista W.
01/2013
N/A
prompt follow up, came next morning. My tenants are happy, so I am happy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$130
Joyce S.
01/2013
N/A
Courteous, fast and friendly.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$130
Annabelle R.
09/2012
N/A
Please note, the reason for 4 stars on the value for the $ is because I do not know going rates and it turned out to be something we SHOULD have known how to do ourselves. Otherwise would have given all 5 stars. Mike answered distress call right away and is very courteous, professional, and knowledgeable. He came out same day (a Saturday evening) and got our heat going right away. Gave us a much needed mini lesson on the heat system used in this home since we just recently moved in and didn't have a clue as to how it works. Would recommend. I am hoping we find future jobs with Mike to be a great bargain. To be honest, I think he kinda felt bad to have charged the service call fee he had quoted since the job actually was completed in a matter of minutes, it was that easy. However, we didn't know how to do it ourselves .... Til now :)
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Carla B.
05/2012
N/A
Mike was fantastic! High quality and great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Greta/ Greg B.
12/2011
N/A
Very prompt service and fixed quickly and I felt I got value.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gayl H.
12/2011
N/A
mike is a pro.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Misty O.
12/2011
N/A
He called me within a minute. He came out the same day. He was able to fix it. Went above and beyond! Fantastic!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Carol C.
11/2011
N/A
Mike has really good customer relations skills - prompt, initiates calls, explains well. I had an old cast iron radiator crack and Mike showed to be very knowledgeable about these old systems and handled the replacement and repair expertly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ramon P.
11/2011
N/A
The Service i received was great and prompt.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Tim B.
10/2011
N/A
Immediate response upon servicemagic inquiry. Mike was very polite, knowlegable and courteous. I would recomment him to friends and family and will use him again!
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Terry R.
08/2011
N/A
Quick response Quality workmanship
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Eden D.
07/2011
N/A
He's very honest. Got the job done quickly. Would recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff G.
07/2011
N/A
MIke was punctual and resolved the problem. Since I've never had an A/C issue before I'm not sure whether the price was in line with another service would have charged. Would recommend to others.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Andrew H.
03/2011
N/A
Mike called almost immediately after I submitted a request and provided a very reasonable estimate for the service. He provided a reasonable quote, arranged for a convenient appointment, arrived within a reasonable timeframe and performed a very thorough review. I would not hesitate to recommend the Priority Group to anyone.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Todd G.
12/2010
5.0
Michael was great! He was friendly, courteous and knowledgeable. He took the time to explain everything before, during and after installation of my new heater. He's an everyday guy who takes pride in his work and was sincere about making sure I was satisfied. I would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike P.
08/2010
5.0
Michael was a very knowledgeable and helpful person. He diagnosed and fixed the issue in a timely manner and was extremely polite. I would call him again if needed.