Plugged In Audio Video Inc.

We're just perplexed by the lack of response. We actually hired Corey about 3 years ago and we were very pleased with everything. We tried contacting him last year for a subsequent issue and he never called back. We tried again this year for help with a Tivo box not working and again, he never responded to the two messages I left. I notice the website does not seem to be working. Is he still in business? Maybe Angie's List should check.

Cory never had the courtesy to respond to nay of my several attempts to contact him. So heaven knows what would happen if you hired him and he disappeared. Clearly too busy to need Angie's List members work or to respond.

Great experience. John came out the day after I contacted him. Digital signal reception is great. Much better than the individual antennas I had been using. I have had no issues. It was a pleasure doing business with Net 1, and I don't view most businesses that way.

Excellent experience. I was impressed with the professionalism and pleased with the results (77 digital channels and goodbye Comcast!!)

Corey has provided us with a solution to the digitizing and pixelation now prevalent on digital antenna broadcasts. It was driving us nuts. Corey studied our situation, suggested about three possible solutions. Actually tried several options with us. There was no rush. We went a new antenna and were mostly pleased. When the problem began to reoccur, Corey came back and again spent time working on options. When we selected new equipment, he only charged us a reasonable upgrade fee. I feel he is honest and provides us the best solution for the best value. I would not hesitate to recommend or call on Corey again. An easy and earned five star recommendation.

The first time Corey came, he looked around and evaluated everything and did a quick fix on our tv. He did not charge for the evaluation/recommendation, just for the new hd cable, very reasonable. He recommended the sonos system and some pieces to add. He came and did the install and it went perfectly well. Super easy. He will come back in the spring to work on our patio sound. Corey was great. I would recommend him to anyone. Solid guy.

Called the night before to verify appointment. Came right at the time he said he could come. Replaced the old antenna with a new much smaller unit that works much better. He checked cables to make sure it was in good condition or he would have replaced if needed. Scanned all the TV to make sure they all got the channels they were supposed to. Very professional at a very reasonable price, would highly recomend.

Definitely one of the most professional and knowledgeable people I have experienced in his business. Corey was instantly responsive answering his phone each time I called him on the first couple of rings. He came when he said he would, and charged exactly what he said he would. His work was neat and professional including all the cabling, the antenna and appropriate connectors. He hid each of the cables as well as possible keeping the outside of the house reasonably free from unsightly cable. I checked the inside of the cable box and even there his work was extraordinarily well done. He was respectful of our home and kept mud and dirt out. He checked each TV to be certain all stations were scanned and then explained to my daughter and me how to use the TV with antenna. I highly recommend him.

Service was exactly what I asked for, at exactly the price quoted (which was very reasonable). Extremely professional!

We discussed our situation over the phone and Corey gave me a tentative quote over the phone with the understanding that extra equipment could be involved, which would add to the price. Because we are in a difficult area and have had trouble in the past receiving over the air TV, he brought out several antennas and the amplifier we may or may not need. He arrived right on time and ready to start the job after discussing what we wanted done and what our expectations were. He explained what he would do before starting. He needed to reconfigure the existing coax cabling in the attic and basement as well as multiple TVs on different levels in the house from the configuration cable. When he tested the system, there was a problem with one station. He made several attempts to correct the problem but was unsuccessful before he had to leave. Corey explained a couple of other options he could try and he would be back on Thursday with a tripod mount for the roof and two length masts to get the antenna even higher. Thursday Corey was promptly on time and ready to work. We discussed the interference issue with him before proceeding. We mutually agreed that the best course of action is to not install the antenna and go back to cable TV until the source of the interference can be identified and rectified Corey went back to work undoing all his previous cabling changes, re-installing the cable TV equipment and removing his equipment. He made sure all the TVs were working properly and everything else was in its proper place. We expected to pay for services even though we were not able to utilize the antenna. Corey did not charge us for any of his time, travel or equipment. In today?s world this is unheard of and we were surprised that he would not accept even a partial payment. His comment was to provide good customer service. He certainly did in all aspects and I will use has services every chance I have and I will be recommending him to anyone who I hear needs any of his services. You can bet I will call him again once this interference issue is corrected. Corey and Plugged In get the most positive review possible.

Corey Kendrick from Plugged In Audio-Video was a pleasure to work with. We have been trying to get rid of our cable bill but were getting confused with all the options out there. We finally decided it was worth the expense of bringing in someone who does this for a living. Corey was very professional from the beginning and very knowledgable on this subject. He spent time on the phone and here at our house discussing and explaining various options. The actual work for Corey we decided on was installing an outdoor digital antenna. We live on the 3rd floor of of a 3-flat. Corey supplied the antenna that he recommended so we didn't have to shop for one. He was prompt for the scheduled appointment. He handled all the work of mounting the antenna on the roof, running and attaching the cable into our condo, and helping us set up the TV. The antenna has to be positioned properly to receive the most available channels. Everything works great. We didn't do a cost comparison, but the $350.00 we paid for Corey's time to consult with us, and the materials/labor provided seemed reasonable to us. I would highly recommend his services.

Fast, responsive service at a great price. Corey is very knowledgable and professional and took care of the problem efficiently.

I first talked with Corey and told him I was looking to have an antenna installed. We went over a game plan, he gave me a cost, and we set an appointment for the following week. All of this took about 15 minutes. John showed up on time the day of the installation. I showed him where everything was, and he took it from there. After the antenna was installed he came inside and made sure that all of the TVs I needed hooked up (3) were up and running. He then gathered up his tools and left, the whole process taking about two hours. Very impressed with the professionalism and knowledge from these guys. It was nice to kick back and relax knowing that everything was being taken care of. Installation was a week ago and I have not had any problems, though I'm sure if I did they would take care of it. Will definitely use in the future!!

Perfect! These folks are excellent service providers!!

On time, professional, knowledgeable with a great work product result or 60+ channels.

They had excellent communications and even after the install they were very helpful on extra questions. Excellent company to work with.

I was very happy with the service, installation, and the product.He also made sure my entire home theater system was working correctly with the new antenna.

From the first time we had contact with Corey it was great. I had called him to ask some questions and he spent a lot of time on the phone with me. He told me what all we would need and answered all my questions. He provided me with a written quote and the work preformed did not exceed the quoted amount. Corey showed up at our house on time and spent 3 hours here setting up the antennas. He tried putting both in the attic, but was not satisfied with the signal from the Milwaukee one. He went up on the roof and removed our old dish and installed the Milwaukee antenna. After that he was still not satisfied and then installed an amplifier which he did not charge us for! Once he was done installing he ran channel scans on both tv's to make sure everything worked. We were very pleased and would recommend working with Plugged in Audio Video.

Everything went great! Very professional and thorough. Scheduled appointment and service quickly. Cleaned up everything when finished and moved furniture back in place. I couldn't have envisioned a better experience. Spent time with me on the phone prior to scheduling to discuss antenna selection. I didn't want pay for cable or satellite television anymore, so I wanted to be sure all HD air stations would come in clearly to every room in the house. Also, wanted to access internet throught TV to supplement HD air programming and purchase of movies. The antenna selected was inconspecuous (small, but powerful) and mounted on chimmney so that it was not visible from street. The reception is fabulous. The cabling that was already installed in the house was problemmatic, but they spent all the time needed to work though the unique issues in the house and found a solution to get everything operable in each room. I'm technologically challeged. Very pleased that they were patient with me and walked me through how to operate the "smart" television and it's internet access. Tjhey promised to come back if I encountered in issues with work that was done. So far no issues. I will definitely us them for future audio visual work I plan to have done.

Corey was able to identify and fix some connection problems at the antenna and in the coaxial cables that connect the antenna to the televisions. Although it was unbearably hot and humid, Corey was very pleasant, a good teacher, and got the job done for us! I gave a "B" for punctuality because Corey arrived a little late; however, he kept us informed of his whereabouts and the reason for the delay.

We initially had a little trouble getting in touch with Plugged In, but once we reached Corey things went very smoothly. He provided detailed information prior to coming out to our home. He arrived on time, did a complete review of existing systems, provided a detailed estimate and then got to work. Start to finish the appointment was about 3 hours. We will definitely call again if the need arises.

I contacted Plugged In Audio-Video via angie's list email early on a Saturday afternoon. Was pleasantly surprised to receive a call form them a few hours later. Corey inquired about the job. I explained I need a TV antenna and would like a rough estimate of having one installed. He asked me specifics, ie address, did I have existing antenna, etc. He then explained my options and the approximate costs. He then gave me several websites, so I could find what stations were available to me and so I could research and view the antenna. I set an appointment for the first thing on Monday am, 6/24/2013. Monday morning was stormy, rain and lighting. About an hour before the appointment,,, Corey gave me a call. Due to the weather conditions installing a antenna on the roof would be out of the question. If the weather cleared he would try and fit me in later in the day, he would know in a few hours, around 10:00 am. At 10:00 am he called and asked if he could reschedule between noon and 1:00 the following day. Tuesday 6/25/2013, I got a call at noon informing me he would be at my house in an hour. He arrived viewed the project, gave me a price, and walked me through the process and went to work. Upon completing the job, Corey took the time to review and show me everything that was done and explain how to use the new antenna. I was very impressed. A+ service and work!

I wanted to discontinue the use of satellite TV and needed a new TV Antenna. I searched Angie's List under TV Antenna and came across: Plugged In Audio Video Inc. I was impressed with the Member Reviews for Plugged In Audio Video Inc., and gave Corey Kendrick a call. Corey was courteous and professional, he explained the TV Antenna options available in great detail, answered questions, and emailed me an invoice for the TV Antenna installation set to take place on Wednesday, June 5, 2013 @ 10:30 AM. On Wednesday, June 5, Corey had called to provide ETA, when Corey arrived he introduced me to his co worker John. Corey and John went to work immediately and did the following: * Removed old TV Antenna and wiring. * Installed Digitenna Suburban Antenna UHF/VHF (Model DUV-S, High Range: 0-40 Miles), Coax cables along with Splitters/Connectors. * Connected cables and setup TVs. * Showed me how to select digital channels using the Remote Control and told me the amount of antenna channels available for each TV. I highly recommend Plugged In Audio Video Inc., Corey and John are courteous, professional and prompt.

I had had enough of missing my favorite TV shows because my TVs couldn't consistently receive a strong signal from my antenna system that ran through my house. I had tried everything to fix the situation myself (including buying a new antenna, some new cables, even a pre-amplifier) to remedy the jury-rigged system of multiple splitters joined to long runs of old coax cables, some with broken, or poorly crimped-on, connectors that terminated at the antenna in my attic, but I realized I needed a professional to solve my problem of poor and intermittent OTA TV signal reception. I called Corey at Plugged In to explain my situation, and he made an appointment to show up the next day.When he arrived I showed him my current setup in the attc and he got right to work, on a number of variables (he fully explained) that could be responsible for my poor TV reception. After 1 hour or working in my hot, un-floored attic replacing my multiple coax connection points, a splitter, and re-positioning the antenna, we tested Corey's improved setup - reception was better, but still not perfect. Cory suggested that replacing my $50 RCA antenna (bought on AMAZON a few months ago) with one of the custom high-quality antennas that Plugged In sells might help, so he crawled back up into my attic to hook up his antenna. The reception actually was much better, but still not totally satisfactory to Corey. The next step was to mount and position an antenna outside, so Corey climbed up on his ladder and went to work. The best part was, Corey did not pressure me to buy his fancy antenna, saying that my old one would work just fine on the unobstructed outdoor mount - saving me $100-150. Moving the antenna outside fixed my reception problems, and Corey also replaced another 3-way splitter and coax connections on the lower levels of my house. He even helped rescan the digital channels on all of my TV's to made sure that the OTA signals came in strong enough. I couldn't be happier with the job Corey did - I have great signal strength now for more OTA channels than I even knew existed. I really appreciated Corey's professionalism, honesty and tenacity - really, he spent 3 hours squatting in a hot,dark, cramped attic and climbing up and down ladders, and up on my roof until the job was completed. This Angie's List member highly recommends Plugged In for your AV needs - I will be using them again soon for wall-mounting some flat-screens.

Corey was a pleasure to deal with. We discussed over the phone all the options for placing an antenna and whether we would be able to get Chicago stations from over 60 miles away (Harvard Il. area). Corey explained he had specialized antennas, that are made in Wisconsin, which are smaller than most, yet get better reception. Corey arrived on time and attempted, at our request, to see if he could mount the antenna in the attic and get stations. He tried, but the reception was non-existent. He then found a good, unobtrusive spot on the roof and was able to receive all the Chicago stations. He installed the antenna and ran the wiring neatly and securely to our TV. We are very satisfied.