Plugged In Audio Video Inc.

About us

We have over 25 years combined experience with system design, sales, and installation in the Custom Home Audio Video business. We started this company with the mindset to provide complete solutions for the individual customer at a great price. Not every home is the same, just as not every homeowner is the same. Each customer has very specific wants and needs, and we pride ourselves on being able to deliver those wants and needs in a timely and budget friendly manner. We have relationships with 4 major distributors in the area so we can offer a wide range of equipment no matter what you’re looking for, even special order products. We believe that Audio/Video systems are supposed to be fun and entertaining, with a great look and fantastic sound quality, while at the same time being easy to use for the whole family. We are a small company and give personal service to every customer. We offer a free in home consultation to every customer. At that time we will take a look at your space or existing system, discuss the system that you are dreaming about or the changes/upgrades you are looking for, take some measurements and start on a plan for your system. Thank you for taking the time to read this and we look forward to working with you soon!

Business highlights

14 years of experience

Services we offer

Structured wiring, Surround sound, Theater rooms, Universal Remote Controls, We offer system design, Whole house multi-room distributed audio and video, and installation of new or existing home audio/video equipment. These services include: Flat Panel TV mounting, and the experience to get the job done right., know how, new construction or rehab, outdoor TVs and outdoor speakers. It doesn’t matter if your project is a prewire or retrofit, sales, specialty products, we have the tools

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.639 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
0%
2
0%
1
8%
Showing 1-25 of 39 reviews
Marie B.
Jul 2017
1.0
We're just perplexed by the lack of response. We actually hired Corey about 3 years ago and we were very pleased with everything. We tried contacting him last year for a subsequent issue and he never called back. We tried again this year for help with a Tivo box not working and again, he never responded to the two messages I left. I notice the website does not seem to be working. Is he still in business? Maybe Angie's List should check.

Evy K.
May 2016
4.0
Yes, I recommend this pro
unknown

James J.
Oct 2015
1.0
unknown

Gaby F.
Aug 2015
1.0
$2
Cory never had the courtesy to respond to nay of my several attempts to contact him.
So heaven knows what would happen if you hired him and he disappeared.
Clearly too busy to need Angie's List members work or to respond.

Theresa J.
May 2015
5.0
Yes, I recommend this pro
$350
Great experience. John came out the day after I contacted him. Digital signal reception is great. Much better than the individual antennas I had been using. I have had no issues. It was a pleasure doing business with Net 1, and I don't view most businesses that way.

John M.
Jan 2015
5.0
Yes, I recommend this pro
$500
Excellent experience.  I was impressed with the professionalism and pleased with the results (77 digital channels and goodbye Comcast!!)

Rita W.
Jan 2015
5.0
Yes, I recommend this pro
$200
Corey has provided us with a solution to the digitizing and pixelation now prevalent on digital antenna broadcasts.  It was driving us nuts.  Corey studied our situation, suggested about three possible solutions.  Actually tried several options with us.  There was no rush.  We went a new antenna and were mostly pleased.  When the problem began to reoccur, Corey came back and again spent time working on options.  When we selected new equipment, he only charged us a reasonable upgrade fee.  I feel he is honest and provides us the best solution for the best value.  I would not hesitate to recommend or call on Corey again.  An easy and earned five star  recommendation.

Ellen B.
Jan 2015
5.0
Yes, I recommend this pro
$2,200

The first time Corey came, he looked around and evaluated everything and did a quick fix on our tv.  He did not charge for the evaluation/recommendation, just for the new hd cable, very reasonable.  He recommended the sonos system  and some pieces to add.  He came and did the install and it went perfectly well.  Super easy.  He will come back in the spring to work on our patio sound.  Corey was great.  I would recommend him to anyone.  Solid guy.



Jason L.
Dec 2014
5.0
Yes, I recommend this pro
$275
Called the night before to verify appointment. Came right at the time he said he could come. Replaced the old antenna with a new much smaller unit that works much better. He checked cables to make sure it was in good condition or he would have replaced if needed. Scanned all the TV to make sure they all got the channels they were supposed to. Very professional at a very reasonable price, would highly recomend.

VINCENT R.
Dec 2014
5.0
Yes, I recommend this pro
$400
Definitely one of the most professional and knowledgeable people I have experienced in his business. Corey was instantly responsive answering his phone each time I called him on the first couple of rings. He came when he said he would, and charged exactly what he said he would. His work was  neat and professional including all the cabling, the antenna and appropriate connectors. He hid each of the cables as well as possible keeping the outside of the house reasonably free from unsightly cable. I checked the inside of the cable box and even there his work was extraordinarily well done. He was respectful of our home and kept mud and dirt out. He checked each TV to be certain all stations were scanned and then explained to my daughter and me how to use the TV with antenna. 
I highly recommend him.

CLIFF C.
Nov 2014
5.0
Yes, I recommend this pro
$100
Service was exactly what I asked for, at exactly the price quoted (which was very reasonable).
Extremely professional!

Richards L.
Aug 2014
5.0
Yes, I recommend this pro
$400
We discussed our situation over the phone and Corey gave me
a tentative quote over the phone with the understanding that extra equipment
could be involved, which would add to the price.  Because we are in a
difficult area and have had trouble in the past receiving over the air TV, he
brought out several antennas and the amplifier we may or may not need.
He arrived right on time and ready to start the job after discussing
what we wanted done and what our expectations were.  He explained what he
would do before starting.  He needed to reconfigure the existing coax
cabling in the attic and basement as well as multiple TVs on different levels
in the house from the configuration cable. When he tested the system, there was
a problem with one station. He made several attempts to correct the problem but
was unsuccessful before he had to leave. Corey explained a couple of other
options he could try and he would be back on Thursday with a tripod mount for
the roof and two length masts to get the antenna even higher. 
Thursday Corey was promptly on time and ready to work.  We discussed the interference issue with him
before proceeding.  We mutually agreed that
the best course of action is to not install the antenna and go back to cable TV
until the source of the interference can be identified and rectified
Corey went back to work undoing all his previous cabling
changes, re-installing the cable TV equipment and removing his equipment.  He made sure all the TVs were working
properly and everything else was in its proper place. 
We expected to pay for services even though we were not able
to utilize the antenna. Corey did not charge us for any of his time, travel or
equipment. In today?s world this is unheard of and we were surprised that he
would not accept even a partial payment. His comment was to provide good
customer service. He certainly did in all aspects and I
will use has services every chance I have and I will be recommending him to
anyone who I hear needs any of his services. 
You can bet I will call him again once this interference issue is
corrected.  Corey and Plugged In get the
most positive review possible.      



Marie B.
Aug 2014
5.0
Yes, I recommend this pro
$350
Corey Kendrick from Plugged In Audio-Video was a pleasure to work with. We have been trying to get rid of our cable bill but were getting confused with all the options out there. We finally decided it was worth the expense of bringing in someone who does this for a living. Corey was very professional from the beginning and very knowledgable on this subject. He spent time on the phone and here at our house discussing and explaining various options. The actual work for Corey we decided on was installing an outdoor digital antenna. We live on the 3rd floor of of a 3-flat. Corey supplied the antenna that he recommended so we didn't have to shop for one. He was prompt for the scheduled appointment. He handled all the work of mounting the antenna on the roof, running and attaching the cable into our condo, and helping us set up the TV. The antenna has to be positioned properly to receive the most available channels. Everything works great. We didn't do a cost comparison, but the $350.00 we paid for Corey's time to consult with us, and the materials/labor provided seemed reasonable to us. I would highly recommend his services.

Christy C.
Jul 2014
5.0
Yes, I recommend this pro
$80
Fast, responsive service at a great price. Corey is very knowledgable and professional and took care of the problem efficiently.

JAMIE H.
Jul 2014
5.0
Yes, I recommend this pro
$400
I first talked with Corey and told him I was looking to have an antenna installed. We went over a game plan, he gave me a cost, and we set an appointment for the following week. All of this took about 15 minutes.
John showed up on time the day of the installation. I showed him where everything was, and he took it from there. After the antenna was installed he came inside and made sure that all of the TVs I needed hooked up (3) were up and running. He then gathered up his tools and left, the whole process taking about two hours.
Very impressed with the professionalism and knowledge from these guys. It was nice to kick back and relax knowing that everything was being taken care of. Installation was a week ago and I have not had any problems, though I'm sure if I did they would take care of it. Will definitely use in the future!!

John B.
Jun 2014
5.0
Yes, I recommend this pro
$550
unknown

Robert K.
Jun 2014
5.0
Yes, I recommend this pro
$350
unknown

Kimberly C.
May 2014
5.0
Yes, I recommend this pro
$320
Perfect!  These folks are excellent service providers!!

Jim B.
Apr 2014
5.0
Yes, I recommend this pro
$300
unknown

Shawn G.
Mar 2014
5.0
Yes, I recommend this pro
$450
On time, professional, knowledgeable with a great work product result or 60+ channels.

Linda Y.
Mar 2014
5.0
Yes, I recommend this pro
$300
They had excellent communications and even after the install they were very helpful on extra questions.  Excellent company to work with.

ALVIN B.
Feb 2014
4.0
Yes, I recommend this pro
He did a good job.

William L.
Jan 2014
5.0
Yes, I recommend this pro
$350
I was very happy with the service, installation, and the product.He also  made sure my entire home theater system was working correctly with the new antenna.
Response from Plugged In Audio Video Inc.

"Thank you for your review. We truly appreciate your business and feedback."


Robert S.
Sep 2013
5.0
Yes, I recommend this pro
$640
From the first time we had contact with Corey it was great. I had called him to ask some questions and he spent a lot of time on the phone with me. He told me what all we would need and answered all my questions. He provided me with a written quote and the work preformed did not exceed the quoted amount. Corey showed up at our house on time and spent 3 hours here setting up the antennas. He tried putting both in the attic, but was not satisfied with the signal from the Milwaukee one. He went up on the roof and removed our old dish and installed the Milwaukee antenna. After that he was still not satisfied and then installed an amplifier which he did not charge us for! Once he was done installing he ran channel scans on both tv's to make sure everything worked. We were very pleased and would recommend working with Plugged in Audio Video.

ANGELISA H.
Aug 2013
5.0
Yes, I recommend this pro
$650
Everything went great!  Very professional and thorough.  Scheduled appointment and service quickly.  Cleaned up everything when finished and moved furniture back in place.  I couldn't have envisioned a better experience.  Spent time with me on the phone prior to scheduling to discuss antenna selection.  I didn't want pay for cable or satellite television anymore, so I wanted to be sure all HD air stations would come in clearly to every room in the house.   Also, wanted to access internet throught TV to supplement HD air programming and purchase of movies.  The antenna selected was inconspecuous (small, but powerful) and mounted on chimmney so that it was not visible from street.  The reception is fabulous.  The cabling that was already installed in the house was problemmatic, but they  spent all the time needed to work though the unique issues in the house and found a solution to get everything operable in each room.  I'm technologically challeged.  Very pleased that they were patient with me and walked me through how to operate the "smart" television and it's internet access.  Tjhey promised to come back if I encountered in issues with work that was done. So far no issues.  I will definitely us them for future audio visual work I plan to have done.
Showing 1-25 of 39

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Plugged In Audio Video Inc. is currently rated 4.6 overall out of 5.
Plugged In Audio Video Inc. accepts the following forms of payment: CreditCard
Yes, Plugged In Audio Video Inc. offers free project estimates.
No, Plugged In Audio Video Inc. does not offer eco-friendly accreditations.
No, Plugged In Audio Video Inc. does not offer a senior discount.
No, Plugged In Audio Video Inc. does not offer emergency services.
No, Plugged In Audio Video Inc. does not offer warranties.

Contact Information

Located in Algonquin, IL

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