Encore Moving and Storage, LLC

moving company, truck rental

About us

Encore Moving and Storage is a licensed Household Goods, full service Moving Company. We also provide 30 days of free storage in our climate controlled, secured facility. Moving is never easy and we appreciate that. We hope that you'll allow us the opportunity to offer you a free quote. In home quotes available within radius. Please contact us for a free quote today!

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.737 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.7
responsiveness
4.7
Showing 1-25 of 37 reviews

Michael Z.
11/2022
5.0
Moving from Michigan to Florida was not easy. I worked with Desire she was very helpful and couldn't ask for a nicer person. Efren did a great job packing our stuff. I was really worried about my Christmas scene that I put up every year. It arrived all in one piece. Very thankful for that. The only reason I'm giving them 4.5 on work quality is when they were unpacking our stuff they seemed to be in a big hurry. Still everyone we worked with was very nice and hard workers. I would hire them again if needed.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah D.
09/2022
5.0
Very professional and on time. Handled items with care

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John S.
07/2022
3.5
Encore did not deliver my stuff like they promised, it was transferred to another mover. A leather chair arrived with a 12 inch cut in it. Other than that the price and it was delivered within the 14 days. Everything else arrived safe and not damaged.

Rating CategoryRating out of 5
quality
2.5
value
5.0
responsiveness
3.5

Yes, I recommend this pro

Jen S.
09/2021
0.5
BUYER BEWARE! We used Encore Moving and Storage because they were assigned to us through a broker. This was our 6th professional move and by far the worst experience we have ever had. We paid to have our things professionally packed and moved. The lack of care for our things was appalling. Wardrobe boxes were not use correctly, all of our clothes were shoved into the big boxes with hangers, things were not wrapped and many things were broken. See photos to demonstrate the horrible packing job. Boxes were not labeled, so we did not know where to put the boxes when they finally arrived. Our things did not arrive for over 3 weeks, and we were given a 2 hour notice telling us they were on the way. For the first time, we need to file a claim for broken things, some of which are irreplaceable. We were hoping they would work with us and reimburse us for at least the packing, which again was not professional, but they are not willing to work with us. I could go on, but I will just say avoid this company, there are plenty out there who will do the job right.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.0

$12,000

Reenee N.
09/2021
3.5
Scheduling for small jobs was difficult but everything else great!

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Diana R.
08/2021
5.0
Moving across the Rockies left few companies to chose from. So glad Encore was able to make the arrangements Desire at dispatch/sales was so very helpful. And soothing & sweet through all the tumult of the move. The rate was by far the best for our needs. the efficiency & kindness of all involved was a real nice bonus

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,000

Deanna M.
05/2021
1.0
When Encore movers wrapped and packed my furniture in their truck. It appeared that I could feel confined to that my furniture would arrive safely. That was not the case. Following the departure from my home either Encore or their sub/contractor hied to deliver my furniture unwrapped some pieces of my furniture resulting in severe damage. Why after being so carefully wrapped would someone undo it unless, to fit another parties furniture into the truck? In fact a mattress set, not mine, was tied to the outside of the truck. Not Good! I witnessed the driver drop the foot board of my bed from the truck where it broke in two. He said he would take responsibility for it but, never did. I actually watched him drop my sofa on the person working with him causing injury. I put in a claim with photos of damage. I Disputed Their weight estimates because my furniture is solid hard wood. I countered their estimate with a estimate from a fine furniture Company. After waiting 5 months they would not consider my estimate. No one took responsibility for the careless of the delivery person, I cannot recommend Encore Movers of Algonquin, IĆ¢ ll.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0


Dino H.
04/2021
5.0
They were friendly and hard working. Very hard to find these days!! Will definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bram E.
04/2021
5.0
Fantastic move! Great attitudes and hard workers!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alexandro G.
04/2021
5.0
This is the first time I've used movers and I was impressed with this company. I received an estimate within a day and my move was scheduled quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harris H.
04/2021
5.0
I have moved several time and this is the best moving company I have ever used! They are professional, reliable and courteous. This will be my 2nd time using them and I highly recommend their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Allred D.
04/2021
5.0
Best moving company we have ever used. Quality, on time, reliable and quick. Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Virgilio F.
04/2021
5.0
These professionals got the job done quickly and efficiently. I would highly recommend them and would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brander M.
04/2021
5.0
Good crew of guys. Very thorough with what they were gonna do. They took the time to ask questions so they could do the job properly. I appreciated that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Worthy M.
04/2021
5.0
The three men who came to assist us with our move were highly efficient. They are hardworking, meticulous and skilled at what they do. We were impressed with their work ethic and plan to hire them again within the year when we move to our permanent location. Would recommend to all our friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Grieg S.
04/2021
5.0
I moved in several times over the years, and I must say the quality of services I received from Encore really impressed me. The entire moving process was very smooth. Much appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leon P.
04/2021
5.0
Very professional, competent and knowledgeable. Incredibly hard working. Was very impressed. Would 100% recommend this company. Great experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicolais H.
04/2021
5.0
Totally took the stress of moving out of moving day. The staff were all very friendly and easy to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Olver D.
04/2021
5.0
Absolutely fantastic service. Decided to hire them after my friend recommended them. Very professional. they didn't waste my time on the phone and during the moving period. Fully focused on their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Irvine L.
04/2021
5.0
The gentlemen they sent for our move were consumate professionals. Everything went off without a hitch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clay C.
04/2021
5.0
I could not recommend this company more! The crew was so kind and accommodating and helpful. It was actually fun to move!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kane T.
04/2021
5.0
Had a great experience with Encore. The three guys I worked with were incredibly professional and prompt. Great guys to work with. Highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Davis R.
04/2021
5.0
The moving crew were professional, respectful, polite and careful with my things. I am very happy with the service and I will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wilford H.
04/2021
5.0
The guys were quick, polite, and experienced, and the price was unmatched. Will definitely be recommending them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Iggie F.
03/2021
5.0
Amazing price, movers were there on time, worked very efficiently, and were very professional. Office staff made scheduling a breeze. Will use them any time I need to move, and will recommend to anyone I know needing this service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

204 Berg Street, Algonquin, IL 60102

https://www.encoremovingandstorage.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed

Licensing

Licensed*

Trade License Number
2864933
Trade License Locale
IL
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

moving company,
truck rental

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Sunday: Closed

Encore Moving and Storage, LLC accepts the following forms of payment: CreditCard
Yes, Encore Moving and Storage, LLC offers free project estimates.
No, Encore Moving and Storage, LLC does not offer eco-friendly accreditations.
No, Encore Moving and Storage, LLC does not offer a senior discount.
No, Encore Moving and Storage, LLC does not offer emergency services.
No, Encore Moving and Storage, LLC does not offer warranties.

Contact information

204 Berg Street, Algonquin, IL 60102

https://www.encoremovingandstorage.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed