Bath Consultants

bathtub refinisher

About us

Bath Consultants, Inc., has been in business for over 25 years servicing the area of Illinois and southern Wisconsin. Here at Bath Consultants. We offer shower surrounds replacement installations as well as bathtub to shower conversions. One of our expertise is walk in tubs installations. Bath Consultants is a fully insured and licensed company. Our company brings combined experience to your remodeling project, and we are committed to delivering a high value experience by: 1) Using top-quality products and materials 2 Hiring and training the best installers in the industry 3) Running an efficient low overhead factory direct operation to keep your prices low. You will love the selections of colors and patterns that our consultant will show you and you will be delighted with your new bathroom. Whether it is a new tub, shower, or one of our accessibility solutions, let Bath Consultants provide you with a bath you will enjoy for a lifetime.

Business highlights

18 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.355 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
7%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
4.2
responsiveness
4.3
Showing 1-25 of 55 reviews

Patrick K.
05/2024
0.5
Dennis Oâ Toole was the contractor on this job. His worker, Frank, does halfway decent work but Dennis Oâ Toole likes to put in cheap product not even sure if he actually uses the BCI manufacturing product.. he has thevcustomer signa contract even if the work is not completed he does expect to be paid fully .if he isnâ t paid in full he has threaten the customer and threaten to take the customer to court and put a lien against my home if he did not have full payment after he felt this job was complete ..when it Wasnâ t.. I feel this is a bait and switch type of situation with Dennis Oâ Toole ..all I can say is buyer beware and good luck

Rating CategoryRating out of 5
quality
1.5
value
0.5
responsiveness
0.5


Julianne K.
05/2024
0.5
Dennis Oâ Toole is the contractor on this job. There are so many things that I would like to say but I would like to basically sum this up by saying my first mistake was that I signed a contract with Dennis.. also he does not say that they do not paint the bathroom after the remodel.. painting is not includedâ ¦This company did a shotty job with bathroom remodel.. Dennis always had an excuse when there was an issue.. also Dennis threatened me and said if I didnâ t pay the rest of the money that I owed him for this job (that was not completed) he would put a lien against my home and also take me to court. He reminded me that he has a signed contract.. . He did offer to come back (not him )but his worker to fix what the problems were but I kept finding more and more problems and nothing was ever a problem for him ..even though the bathroom was not a completed job Dennis expected balance of payment .due and owed..Dennis will discredit my review ..thatâ s what he does.. he goes back on these sites and he will have a very long explanation to credit himself and to discredit a former customer. Please!!! buyer beware of this Consultant.. please look elsewhere to save yourself a lot of money because heâ s super over priced and expects to be paid even though the project isnt even completed!!â ¦He uses cheap materials â ¦.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


WILLIAM L.
06/2023
5.0
These guys are experts they are very meticulous and they are very nice and they like their work and theyâ ve been doing this for over 25 years. I could not see anything better about these guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David G.
06/2023
5.0
Good job, friendly people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharel A.
11/2022
0.5
Does not return your calls, and if they do and give you an appointment they do not show.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Paul S.
06/2022
5.0
Dennis and his guys were awesome and finished ahead of schedule! Very friendly and helpful! Did a great job would recommend them to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Joel J.
06/2022
5.0
Dennis, Frank, and Kenneth all contributed in this project. They were on time, conscientious, clean and communicative. I would recommend this team anytime you are in need of Bath/shower remodeling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John W.
12/2021
5.0
Dennis was great to work with, and the installed we had was so skilled and finished everything with great detail. I feel the final price was excellent compared to what I was initially expecting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$5,700

Retta W.
07/2020
5.0
The workers came on time, did not lag on work but worked consistently, did a fantastic job within one day and cleaned up very nice behind themselves. The shower and tub are beautifully crafted for an affordable price and completed on time. Dennis O toole, the owner, is thorough and comes back twice to check on his workers. I would use again and definitely recommend. I am very glad I choose Bath Consultants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Jeanne M.
07/2020
2.0
This is my first time writing a review (for anything). feel that I need to do so now. I recently contracted with Dennis O Toole with Bath Consultants to remove an old cast iron tub and create a new shower in my very small bathroom. The workers came on the appointed day and removed the tub and created a wall for the shower surround. The next day, I noticed that the opening in the shower was a little more than a half-inch wider at the top than at the bottom. I called Dennis and he said that houses are never straight and that the glass man would make the glass fit just fine. Six days later, the glass man came and Dennis said he was coming too. After the glass man left, we noticed that the shower doors closed completely, but when you went inside the shower and closed the doors the opposite way, then there was a 1/2 inch gap at the top of each door, enough to stick my fingers through. I waited for Dennis to show up. After two hours I decided to call, but I also decided to check my credit card before I did. He did take the balance out of my credit card for the work done. When I called Dennis, he said he was not nearby and did not remember telling me he would be stopping over. He said he was not able to make it until Friday. I did tell him that I noticed that he took the remaining money from my credit card within the hour that the shower doors were installed and that I would have thought that he would have made sure I was happy with the bathroom before he charged my account. $5400.00 is a lot of money. Today is Sunday and I have never heard back from him. The moral of this story is that I will be happy with my crooked shower the way it is, remember, they built the wall; and from now on I will not give any contractor my credit card information upfront so they have the liberty to charge me as they please. Thank you, I feel this needs to be said.

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
1.5

$5,400

David M.
06/2020
4.0
Good quality product. Fast turn around time.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Susan S.
06/2020
5.0
Very good work done. Great design recommendations from Dennis the owner. Honest and reliable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel K.
04/2020
5.0
Dennis communicated expectations and options well. After getting several quotes from companies doing similar work, his pricing was far below the others. His crew finished ahead of schedule and explained different options as well. Would definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$5,500

Renee H.
04/2020
5.0
Replaced my tub / shower and redid the walls. They did fantastic work and I'm very pleased with how fast and clean they are. Most definitely will recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rita T.
02/2020
4.5
The work was performed on time and the workers never stopped until the job was completed-all in one day. We are very pleased with the outcome and the company. No hidden costs or surprises

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

patricia k.
02/2020
5.0
Did a wonderful job,clean neat , friendly, cleaned up all of the mess and done in 1 day. Best Regards, Patricia Kapton

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Sue M.
08/2019
5.0
BCI --Local,Friendly, Professional. They listen and work with the homeowner! Deal direct with the owner, no middle company. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel B.
05/2019
4.0
deal was made good price, work done quickly and neat

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$5,250

Dara Kristine M.
10/2018
5.0
They manufacture their own bath liner so you know it’s good quality. After consulting with other pros we surprisingly found that we were able to stay within if not under our budget and we are able to get the tiled look with design with BCI whereas; the other pros charged more and be able to change counter tops and bath fixtures. The owner met with us about the project and he is very nice and gave suggestions. He also works with you to ensure you get the desired outcome. We are excited to get this started in December and I can’t wait to see the end results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark K.
09/2018
5.0
I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

J N.
08/2018
4.0
Good customer service. Very professional.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$5,000

Kathleen C.
06/2018
5.0
After getting several quotes their bid was the most reasonable. The workers were professional and did a very good job. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Barb S.
05/2018
4.5
These guys are fast and professional. Very little talking while they work. A great TEAM. They installed a tub surroujd syste,

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$4,000

Lisa Z.
02/2018
2.0
It was a bigger project/mess than I was led to believe.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
2.0

    • 1(current)
    • 2
    • 3

Contact information

311 Greens View Drive, Algonquin, IL 60102

www.bathconsultantsinc.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed

Service Categories

bathtub refinisher

FAQ

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 3:00 PM

Sunday: Closed

Bath Consultants accepts the following forms of payment: CreditCard
Yes, Bath Consultants offers free project estimates.
No, Bath Consultants does not offer eco-friendly accreditations.
No, Bath Consultants does not offer a senior discount.
No, Bath Consultants does not offer emergency services.
Yes, Bath Consultants offers warranties.

Contact information

311 Greens View Drive, Algonquin, IL 60102

www.bathconsultantsinc.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed