Provider, after several contacts, came to our house and gave us an estimate for our project. Ask several communications, finally emailed us a quote that was I signed and returned to the provider. When I didn't hear back from them, I contacted the provider and asked when we could get the project done only to learn they were no longer interested in performing it.
Description of Work: Wasted our time
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Amanda M.
06/2014
5.0
flooring contractor
+ -1 more
The project went great and we are so happy we used Vally and his team. We're thrilled with our new darkly stained wood floors. They were really beat up and scuffed beforehand from years of traffic and dogs, and I was worried about water damage around our dishwasher, fridge, and bathroom toilet .. was amazed at how they could look like new! Also the office staff was great at responding promptly to emails and giving me all the details I needed. Would definitely like to use these guys again when we replace upstairs carpet with hardwood.
Description of Work: Refinishing of 1st floor. Entire scope included: ● Remove and reset the shoe base ● Remove the cover vents and refinish them ● Remove and reset the closet doors ● Refinish the bull nose piece by teh basement ● Install new missing shoe base piece by the basement door ● Remove and reset the toilet from the half bathroom (the new wax seal rings will be provided) ● Remove and reset the stove and the refrigerator ● Refinish the existing hardwood floors from the first floor ● Apply one coat of stain ● Apply two coats of commercial grade finish
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,875
Response from Ariel Remodeling
Thank you [member name removed]! It was a pleasure to do business with you.
They came and said that they could do all kinds of flooring. But it turned out that it was only wood flooring was what they could do and were capable of doing it very well. Though it turned out well, it was a big headache. The pricing was good. He also subcontracted carpet work. The bathroom flooring was not his strength. I just thought that he didn’t have enough experience for that. I would recommend him highly only for wood floors.
Description of Work: Ariel Remodeling did the wood floors, did carpets and bathroom flooring.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$5,000
Phillis W.
01/2014
2.0
hardwood floor
+ -1 more
Set up estimate meeting on 1/13/14. Man came out on time, fairly pleasant and stated he would get me my quote either that night of next morning. Called Ariel the afternoon o 1/14/14 and was told they are busy and I should have it by end of the day. That is the last I heard from anyone. Never received the quote, a phone call or email. Guess my tile job wasn't important enough.
Description of Work: .
Rating Category
Rating out of 5
professionalism
2.0
Response from Ariel Remodeling
I did contact [removed member name] today to let her know that we did send her an estimate on January 14th at 4:57 pm. I asked [removed member name] about her email address to make sure it was correct and she confirmed that it was. Also, after I sent the email with the estimate I never received an undeliverable message meaning the email went through. [removed member name] must have received the email but the email could have gone in her spam folder and I am not sure if she knew to check that. I apologize for this inconvenience and I will make sure I will call after I send an estimate through the email even if I think the customer has received it already. Thank you for giving us the opportunity to come and take a look at your project. We are looking forward to hearing back from you in the near future like you mentioned on the phone.
Jim K.
01/2014
5.0
ceramic tile, flooring contractor
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Rob B.
12/2013
5.0
ceramic tile, flooring contractor, hardwood floor
+ 1 more
We had Ariel Remodeling install new hardwood flooring on all of our stairs/landings and add tile to our laundry room. The quality was excellent and the price was very reasonable - the project also came in on budget. I would use them again and recommend their services.
Ariel remodeling was recommended to me from a good friend that also recently moved and had remodeling work done. She had told me that of all the contractors she interviewed, Vally ( Ariel remodeling) was the only one that actually showed up on time and was very professional and trustworthy from the start. Vally showed up as scheduled and on time to give us a quote. He really listened to what I wanted done, then gave me his suggestions. He measured everything at the first visit. A quote was then emailed to us in a reasonable amount of time. It was a contract that was very detailed and complete. I then called to have a few questions answered and we agreed on a day to start. I thought his quote was very fair. Vally communicated with us via text, email and phone calls. Vally, and his wife Ella, were very professional, considerate and prompt with all their communications. Vally listened to our requests and concerns and really completed all the work up to our expectations. Our house is a Chicago 100 year old brick 2 flat converted into a single family home. Nothing in this house is a standard size or leveled. It would be a challenge for any contractor. I was very concerned that the tile in the basement would not turn out even and leveled because the basement floor was not. Vally removed the carpet, and placed the tile down amazingly straight. He did say he had to use a lot of product to even the floor out( no extra cost), but it really turned out nice. When the tile was first placed, I thought that there were 5 tiles that had a slightly different shade to them. I bought the tile. They were all the same design, but for some reason those 5 tiles looked a little off to me. When I asked Vally if he could replace them, he said no problem and it was done. I would highly recommend him for tile work. Our walk-in closet also turned out great. He actually ended up doing more demolition work then originally expected, but it was to our advantage and no extra cost. Vally always cleaned up after he left and respected the space around his work area. Vally always showed up as scheduled and completed the work as scheduled. A few times he was stuck in traffic on 90 but always called and text to let us know. Then, in the middle of his scheduled work, we had already hired a painter that disappeared on us and 50% of our money after only completing one of three floors of painting. I was so upset. I thought my husband and I could complete the painting ourselves since we did not want to spend more money that what we already lost. But, after painting one ceiling, I realized we were not capable and turned to Vally for help. He gave us a great quote for the remaining 2 floors and the work was done within that week. Vally was just a great help to us and would trust him to help us with any future work. I felt comfortable with Vally in the house whether we were there or not. Vally was very open to talk to and he had many great ideas that I had not thought of that were very helpful. It is really a great comfort to know that If ever I need any home remodeling in the future I have someone I can trust as a person and appreciate the quality of work.
Description of Work: Vally created a walk-in closet out of 2 existing adjacent closets. This required framing, drywall, painting, relocating the heating vent and electrical switch. Once the closet was completed, he painted the entire room. Also, we had carpet removed from the basement and tile placed. Vally also noted that our laundry room in the basement did not have a vent in the wall to allow our dehumidifier to work properly and suggested we had one place. We bought the vent and he created the opening in the wall and installed it for no additional charge. He also saved us from a nightmare painter. The painter we had hired and paid 50%, disappeared. Vally arranged for his painters to come in within 2-3 days and completed the painting for a very reasonable price and good quality.
.Ariel Remodeling was very professional and paid great attention to detail. Kept me up to date on what time they would be arriving and leaving everyday. Gave us great advice on how to maintain the wood floors and gave us helpful suggestions during the install. We had a party a few weeks after the hard wood floors were put in and received a lot of compliments. We will def. be hiring Ariel Remodeling when we have enough money saved to redo the second floor.
Description of Work: We replaced our carpet with hardwood flooring on our main level. The provider completed the following items: tore up the existing carpet, padding, tackles, strip, staples and nails, took the existing vinyl flooring and thick underlayment from the kitchen, dining, pantry, one closet, half bath, hallway and entry area, removed and reset the baseboard and shoe base, installed new shoe base where needed, reinforced the subfloor, installed 5 feet reducer by the laundry closet, removed and reset the two bi fold doors on the top of the new floors, removed and reset the toilet us, installed new underlayment, installed new red oak strip flooring 3 ¼x ¾thick and wood floor vents, stained and finished with 3 coats of commercial grade finish
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Ariel Remodeling
Thank you for being a valued customer. It is a pleasure to work with customers like you. Please don't hesitate to contact us in the future !
I contacted Ariel remodeling after my sister raved about the quality of his work. Needless to say Valley exceeded my expectations. We bought a 1964 colonial home which hadn't been updated since then! Once of the first things we had him do was take down the paneling in our family room and then drywall the walls. He did a great job making sure the bowed wall was corrected and paid special attention to all the details. He then took out the old floor in our laundry room all the way to the sub floor and reinforced it as needed. His tile work was done beautifully and we've received numerous compliments on the work. One of the biggest projects he has done for us so far was sanding and staining all of the hardwood floors that had been carpeted over. The floors were all mismatched and there were areas of the floor that needed to be replaced. The floors turned out better than my husband and I expected. He reinforced the areas that needed it and replaced an area that was full of nails. We decided to go with a dark stain and he mixed two colors so the outcome was just perfect. He also stained the stairs and the railing. Every time someone has come into our home they have commented on how beautiful our floors look. In addition to Vally's quality of work, his professionalism and work ethic stands out above all others. When we first purchased our home, we had several people come over to give me quotes, etc. Many times, I waited days for a returned phone call. But Valley was always easy to contact and his wife Ella, who runs the office, was always prompt to return a call, text, email and always got back to us in a quick and timely manner. Valley shows up on time and is reliable! I cannot recommend Ariel Remodeling enough. I am more than pleased with their work and I will definitely use them for future projects.
Description of Work: Sanded and stained hardwood floors. drywalled family room tiled laundry room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Ariel Remodeling
(member name removed), thank you for your kind words. It was a pleasure to work with you and Ryan!
Family operation but very responsive will quality work. Our home contracted Ariel for basement drywall install, but was flexible with pricing / package as I ended up painting. He re-finished our wood floors - excellent quality. We closed off hallway door to prepare a nursery - no seem detectable. We have since referred Ariel to several family & friends.
Description of Work: Family operation but very responsive will quality work. Our home contracted Ariel for basement drywall install, but was flexible with pricing / package as I ended up painting. He re-finished our wood floors - excellent quality. We closed off hallway door to prepare a nursery - no seem detectable. We have since referred Ariel to several family & friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Ariel Remodeling
Thank you for being our customer. It was a pleasure doing business with you. Please let us know when we can help you with other projects in the future!
Very nice, I was not home during the work but the end product was very attractive. I liked the shine that i picked and Vali did not spare any talent in applying it on my floors. Very very happy customer.
Description of Work: My entire house had to be refinished and I wanted a coat of stain on it also. It was hard to chose the color but they helped me a lot with applying it on the floor and helping me see better what i wanted. Needed new baseboards and shoemold.
Work commenced as expected, Valy showed up with the right tools for the job and in time, he was very polite and never heard of him during the project, unless he had questions. Hard working lad. The end product was just fine, more than I have expected, as you don't run in good workers nowadays Valy was amazing. I would definitely work with him again. Price wise Ariel did a good job, it was not the lowest but for the work you get from them it's a bargain.
Description of Work: I needed many time Hardwood Floors refinished, sanded and needed to be sure that the corners were smooth at touch (since that's how you can tell the attention to detail), stairs had to be hand sanded, we needed shoe molding installed plus baseboards and I wanted to replace the cover for the HVAC with once that was sitting flush with the floor and be the same color and wood type. Moreover I needed my hallways painted and was pretty skeptical on to whom will do the job first, since I did not wanted my floors damaged.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Response from Ariel Remodeling
Thank you!
ROGER K.
08/2010
1.0
woodworking
+ -1 more
He was going to get back to me with a discounted price due to the communication problem but I can't get ahold of these people by phone, fax or email. He did not leave me samples of wood to matchup with the color of the wood or stain for me to match the doors or bars downstairs. He never brought it to my attention. Update 09/11/2010: Ariel remodeling refused to finish the job. The area to be finished was only about 52 linear feet, which is a small area. They left me high and dry and my responsibility to find someone that uses the exact lumber that they had used, along with finding someone that could install it for me. I feel as though this is incredibly unprofessional.
Description of Work: There is a finished area and there are five doorways and the one in the bedroom had to be redone. Valy said he did not know that the bedroom had to be done so he only brought enough molding to finish the other area. There is approximately 50 ft of trim that needs to be laid.
Rating Category
Rating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$821.33
Response from Ariel Remodeling
The member never asked for samples of the molding and we usually clean up the working area before we leave. We only leave samples if our customer asks for it. At this point we cannot return to install the molding in the bedroom. The project we did at the member's house was professionally done. We did perform all the work specified in the attached contract. Ella Mieu, Marketing Specialist
Amy M.
03/2008
5.0
flooring contractor, hardwood floor, woodworking
+ 1 more
Ariel Remodeling was great to work with. They followed through on everything they committed to, from quality of work to quoted price, and completed all of the work on time. The floors look wonderful and we had absolutely no problems. Valy and his team are very responsive and trustworthy and have superior craftsmanship and made the floors look like they have always been a part of the house. They also did a good job cleaning up after themselves. I HIGHLY recommend them.
Description of Work: Valy and his team removed all of the existing carpeting and ceramic tile on the entire 1st floor of our home, the stairs, and hallway and master bedroom. They laid all new oak hardwood flooring as well as replaced all of the baseboards. The kitchen already had hardwood flooring so they blended the kitchen flooring into the adjoining rooms and refinished this to match the new wood that was installed. They also replaced all of the vents with matching wood vents. After installing all of the flooring they stained and varnished it. They probably did approximately 2500+ square feet of flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from Ariel Remodeling
Thank you for your review!
NANCY S.
01/2006
5.0
flooring contractor, hardwood floor
+ 0 more
Vally is a find, a person who really likes what he does and does a great job. He was recommended to me by someone on the ChicWIT list serve. I am about to hire him again because I have some loose and broken floor tiles in my kitchen - which means something's wrong with the floor UNDER the tiles. He'll have to replace the broken tiles and re-grout, too. I know he'll do a wonderful job.
Description of Work: Patched and refinished hardwood floor. Because the flooring strips to be matched were narrow, Vally removed flooring from a closet to patch the floor. He then installed new flooring in the closet. He staggered the pieces and you would never know where the floor was patched. It took him two days. He came back a third day just to check that everything was OK.
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Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Finished Carpentry and Woodworking,
Ceramic Tile,
Interior Painting,
General Remodeling,
Drywall,
Doors,
Plumbing,
Carpet Sales and Installation,
Kitchen and Bath Remodeling
FAQ
Ariel Remodeling is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 1:00 PM
Ariel Remodeling accepts the following forms of payment: Check,Discover,MasterCard,Visa