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DustBusters Cleaning Service

House Cleaning, Floor Cleaning and Waxing, Pressure Washing,

About us

One-stop shop for all your cleaning needs. Invoicing done monthly. Residential or commercial. Additional emails - customerservice@dustbusterscs.com, webmaster@dustbusterscs.com,job@dustbusterscs.com. Additional phone numbers - (309) 582-5905, (309) 582-4394.

Business highlights

21 years of trusted experience

Services we offer

Carpet Care, Deep Cleaning, Window Washing, Pressure Washing, Floor Care

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
14%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-7 of 7 reviews

Heather K.
10/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: "DustBusters did our cleaning on a monthly basis for 4-5 months. | |The first month, we had them over for 3 hours, then we were going to reduce that time to 2 hours, but there was a miscommunication and they were here for 3 again. It was worth it, though, because they were able to make things we never notice amazingly clean. I remember the teakettle and toaster were polished to a mirror shine. | |They came another time or two for 2 hours each, which was just what we wanted. It was just enough cleaning that we could keep up, with our busy lives. | |The last time they came, they hadn't given us a date. I called Monday evening, and they returned my call Tuesday saying that they were scheduled to come Wednesday. Well, we didn't have time that evening to pick up as much as we usually do. Maybe that slowed the cleaners down and put them in a rush. When we got home, the fridge handles were broken. Of course I called right away and left a message. I got nothing for over a week. I called to leave another message. I got a very nice return message saying that the cleaner who was in the kitchen never touched the fridge and couldn't have had anything to do with the handles getting broken. | |Fridge handles are plastic, but they're sturdy plastic. I can't imagine how they would get broken in the first place, let alone get broken and not even noticed. The cleaner was lying. | |If they had let us know what happened, we would have been fine. Of course a discount would have had us raving about it to our friends. Things get broken sometimes, and it wasn't a hassle to repair. It's the dishonesty that bothered us. We decided not to have them back again. "
Rating CategoryRating out of 5

Katherine R.
06/2014
5.0
house cleaning
  + -1 more
Any issues I will take up with the ladies.
Description of Work: General housecleaning every 4 weeks. 1100 sq ft thus 2 ladies can complete the cleaning in an hour. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Ronald P.
04/2014
2.0
house cleaning
  + -1 more
Did not scrub floors. Did not vacuum carpet. Our home is always neat and clean and we wanted it kept that way. They saw it as a job that they did not have to do a lot of work. They also put a large scratch on our staircase. $60.00 per hour for two workers was too much for what little they did.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$285

Brittany K.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned the whole house top to bottom $25/hr

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Stephanie G.
04/2013
5.0
house cleaning
  + -1 more
You call and tell the office what you want done. They come and give you an estimate. The team show up on time and bring their own supplies and equipment .
Description of Work: They came on time. They cleaned way beyond expectation. The house was spotless the dogs were in their kennel and had gotten their treat. The ladies left a nice note and check list that showed what they did. They locked up and left everything perfect

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Stephanie G.
02/2012
5.0
house cleaning
  + -1 more
I would highly recommend them. I have used them for three to five years. They are thorough and trustworthy. They even let my dogs out and back in, when needed. The house is sparkling clean when I come home.
Description of Work: They come twice a month for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth R.
10/2011
5.0
house cleaning
  + -1 more
I needed to have work done as soon as possible as I had just opened up the house after a long absence and I was expecting five house guests the next day. They were able to work me into their schedule. They got to work immediately and worked hard without breaking except for a quick lunch. They were personable and cheerful while being very professional. The windows have not looked this clean in a long time, the floors are spotless and I will certainly use them again.
Description of Work: They washed all of the windows and screens in my house, inside and out, even scraping paint where it was on the glass. There are a great many windows. They cleaned my floors and vacuumed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    808 SW 3rd ST, Aledo, IL 61231

    http://www.dustbusterscs.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing,
    Pressure Washing,
    Air Duct Cleaning,
    Window Cleaning,
    Vacuum Cleaners,
    Gutter Cleaning,
    Dry Cleaning,
    Carpet Cleaning

    FAQ

    DustBusters Cleaning Service is currently rated 4.3 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    DustBusters Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, DustBusters Cleaning Service offers free project estimates.
    No, DustBusters Cleaning Service does not offer eco-friendly accreditations.
    No, DustBusters Cleaning Service does not offer a senior discount.
    No, DustBusters Cleaning Service does not offer emergency services.
    No, DustBusters Cleaning Service does not offer warranties.
    DustBusters Cleaning Service offers the following services: Carpet Care, Deep Cleaning, Window Washing, Pressure Washing, Floor Care

    Contact information

    808 SW 3rd ST, Aledo, IL 61231

    http://www.dustbusterscs.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM