Creative Mirror & Shower

Added a glass door to the shower. They quoted, measures and installed in 3 appointments. Provided certificate of insurance as the building requested. They even fixed another shower door (installed by another vendor) by putting a rubber liner to avoid a leakage, as a courtesy. They were great and fantastic!

Love my new shower doors! Creative Mirror & Shower did a great job from start to finish. The process was effortless from my in-home estimate to the installation. Everyone I came in contact with was friendly and knowledgeable. I would highly recommend Creative to anyone looking for glass or mirrors!

Just great experience, from my phone call, to the finished product.

timely and professional

Beautiful work and excellant service

Overall we would work with this company again however we know more now and would be better prepared. We had an emergency situation where the glass walls of our masterbath shower were slipping. We were concerned for our safety and our house. We reached out to 3 companies and Creative Mirror was the first to respond & could get someone out the next day, which we needed. It was 3 days before Thanksgiving and we knew this could be a problem. We explained our situation and a sales guy said he'd be out the next day. Gramos Krasniqi arrived the next day and agreed we had a problem and it was dangerous. He gave us a quote to replace and install the shower walls. Later he called and said because of how serious the situation was the installation manager agreed to come out the next day & remove the current glass. Gramos also pointed out that many companies in his situation would probably take advantage of us and we were well aware. The quote for everything was more than we wanted to spend but we also knew time was not in our side so we agreed and here is where our first mistake comes in. In the process of scheduling we missed the detail on the invoice that breaks out their payment terms. Something that causes a huge problem on our end later. The Wednesday before Thanksgiving they come out and remove the glass walls and point out all the mistakes the previous installs made (we weren't surprised). They were not fully prepared for taking the shower down because their equipment ran out of batteries part way through and they didn't have everything they needed. In the end they got it down and left us a pile of razor blades and were told we needed to remove all the glue before they returned to install. Which did NOT make us happy. We had a personal problem going on during all this time that caused us not to be home to take care of the glue until the last minute and then it took a lot of time to take down. It was 2-3 weeks before I called and scheduled the installation, that's when we learned that we couldn't put the balance on a card because we reached the max amount they allow you to put on a card. Something they really should mention because we now had 2 days to scramble to make sure we had a check and cash to pay. Install was great. The 2 guys (I lost their names) were friendly and worked fast. They explained that we couldn't use it for a few days and to keep the tape on to help reinforce the seals. After they left we found a few bumps and scratches in our ceiling, I'm guessing from getting the glass in place, but still frustrating since they weren't there before. There is also a hole in our shower wall where a bracket once was. We asked if that would be filled in after installation and were told it would be but it was not. Lastly our shower door used to swing in both directions but now only opens out. This would have been helpful to k ow prior to installation. Perhaps that was the only way they could do it but it would have nice to know before hand. If someone asked if they should use this company I would say yes but I would recommend any questions you ask get answers in writing and be aware of payment terms so you avoid the scramble. Everyone we talked to was kind and helpful we just was wish certain things had been handled differently. Lastly our shower looks much stronger and that is what we wanted. We do have to fix the holes that were left and there is also marks on the glass that we are still trying to remove but haven't been able to figure out yet. My 4 stars are for the details not for the overall service. Thank you Creative Mirror & Shower for working quickly especially the week of a holiday.

Good communications, easy to work with and we are pleased with the product and installation.

Great job and so happy with the new shower door!!! Thanks and would recommend!

Very friendly staff to work with and we re reasonably close to the timeframe stated at the time of signing. I respect that they were very adamant about the quality of their products and it showed through multiple estimates with different companies. A family member noticed the brackets right away and knew that we used Creative Mirror.

I did not like that they removed both shower doors for almost 3 weeks. How are we supposed to take a shower???? Very expensive!!

Very thorough operation. So far, the experience has been great.

Measurement and installation teams are all very professional, did a good job!

Easy to schedule and prompt delivery. Initial installation was very neat, but the design left some space for leakage at the bottom. I called to follow up and they sent someone to come figure out a fix within a few days. Sales, customer service, and installation representatives were all easy to deal with and friendly.

Very knowledgeable, saved us money and on time. Very professional too.

a little expensive, but they do good work

Very satisfied

Top notch professional and very neat

They do quality work with quality materials.

Fair pricing and I know they will do a great job. They have been in business many years so they must know what they are doing.

My wife and I experienced a problem with our old sliding mirrored doors, and we decided to have them replaced. The old doors were purchased from Home Depot, so we started there. We discovered that most of what was available was rather cheap in quality, so we then went to the internet to find some higher quality mirrored doors. We shopped around extensively, and got quotes from several places. We decided to go with Creative Mirror and Shower, and we are very glad we did. The quote from Creative Mirror and Shower was the lowest, but it is certainly no reflection of their high quality products and service. We also got $100 bucks for booking our appointment online, which was a nice bonus. Tim from Creative Mirror came initially out to measure. He was respectful and professional and measured the space quickly. Our last doors had a giant strip of caulk between the guide rail along the ceiling, and Tim thought they could do a much better job installing the doors, and getting rid of the caulk entirely. I removed the old panels myself, and scraped off the old caulk, and to ensure a perfect fit in the clear opening, Tim came back to measure a second time. When the mirrors were ready to be installed, which was about 2 weeks later, since we asked for a special, white powder coating, Tim and Joe came out to install the mirrors. They did a perfect job where even the handles were placed uniformly on both sides. Tim and Joe were pleasant, respectful and highly professional. I get the impression they'd be fun to hangout with too. My wife and I are exceptionally pleased with the final results. The large panels slide effortlessly, which my wife loves, considering the old, failing doors moved like pyramid blocks up a hill, and my wife is quite small. The owner, Mark Pritikin, was even involved along the way, and checked in with us to see if we were happy with the results. Mark also explained the difference between the types of rails before we placed our order, and we went with aluminum rather than steel, since our old doors had a steel rail, and it was easily dented, interfered with the operation of the doors, and felt extremely cheap when I pulled it off the floor. The finish on the mirrored panels is clear and uniform with no distortion, and for the price, the quality is truly fantastic. The rails are really nice too. We also like the fact, that since they spent so much time customizing the doors to fit exactly into the imperfect space, there is no visible, giant, unsightly wad of tapered caulk where the guide rail meets the ceiling. All in all, I have to say that Creative Mirror and Shower delivers exceptional service, and their products are solid, well made and move very smoothly along the track. We are incredibly happy we chose them. I give them five stars for both quality of product and quality of service. We recommend them to our friends, family and associates, and I am glad to recommend them, they deserve it for sure.