Franklin Building Supply Twin Falls

Hardware & Home Improvement Stores, Carpet Sales and Installation, Kitchen and Bath Remodeling,

About us

Serving Idaho since 1976, Franklin Building Supply is a locally owned and operated building supply company dedicated to professional contractors, remodelers, and DIY homeowners.Whether you’re a DIY go-getter building a deck, a contractor installing new flooring, or a homeowner in need of a simple tool kit, you can rely on our experienced team to inform you about the construction industry’s most recent technologies, trends, and techniques.

Services we offer

building supply, cabinets, decking, doors, gutter, hardware, insulation, lumber, roofing, windows

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
20%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.5
responsiveness
4.0
punctuality
4.3
Showing 1-5 of 5 reviews

Emily Z.
04/2014
4.0
custom cabinets, carpet installation, remodeling, home remodeling, home improvement stores
  + 3 more
unknown
Description of Work: We bought new siding from them. Their price was better than Lowe's on the exact same product, and their service was outstanding! However, after the sale, the salesman that was helping us kinda flaked out when we needed to return something. We couldn't get our questions answered until it was after the return period. Now we are left trying to sell the unneeded product on our own to recoup the costs. So, if you need to return something, take it in there yourself, no matter how big or difficult it is. It may be the only way to get your money back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ashley A.
07/2013
5.0
home improvement stores
  + -1 more
They were all so nice and willing to help. They came to measure the same day we came into the store. Gary, the flooring guy, was so easy to work with and kept us updated on our order. He even delivered the tile to our house as soon as it came in!
Description of Work: We bought our flooring for the kitchen and living room from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Carol T.
11/2012
2.0
home improvement stores
  + -1 more
We were wanting to do the backsplash in our kitchen and one of our friends suggested Franklin's. We went to the store and started to look around,it took at least 15 minutes before an associate asked if they could help us. We explained what we were looking for and were told he didn't do that but would find someone who did. As it was someone who was helping another customer that meant we waited again. Finally Steve came over to help us. He was very knowledgeable and a very big help. We decided what we wanted and price was figured. We said okay, order what we need. They told us that it would be there in about 7-10 days. Great! We paid the total bill up front and from there it went to pot. After 2 weeks we contacted them (they were suppose to call us), no we don't see any thing here like that. My husband then went out to the store and after some checking it turned out it had not even been ordered. So again it was ordered. Then we got the word that a part was on backorder for at least 2 weeks. Okay we are now into the last of Sept. and still no call that our product was in. Finally it came and we went to get it and some of it wasn't ordered again. This was really getting old. As we started wirking we realized we had forgotten to ordered enough finishing pieces so back to Franklins, ordered pieces and we were told it would be here by Tuesday, this was the Wednesday before, well today is Saturday the 17th of November and we still haven't been called to let us know our product is in. The impression we got and in talking to some other customers we all have the same thought that once the deal is made and money is paid they could care less about you.They could not even be bothered to answer a couple of questions we had. We will not be going back to them any time in the near future.
Description of Work: picked out tile to do backsplash,glass to highlight and all the necessary items to do the job

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$650

Joan W.
05/2012
5.0
carpet installation, home improvement stores, remodeling, home remodeling, custom cabinets, architect
  + 4 more
They did a very good job. They are very nice. My husband and I are retired school teachers and we knew our kitchen needed a complete work and we had to take the bar out and get in a lot of new cupboards and we didn't have enough space. They started with plans and it did fit right with what we wanted and when it was finished it was beautiful and we were very happy with it. It was a great price and we were very pleased. They were excellent. They got contractors for me and drew all our plans and they do what we wanted and that's what they did.
Description of Work: I used Franklin Building Supply to redo our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,999

Randy H.
12/2008
5.0
carpet installation
  + -1 more
We are very pleased with the overall job that was done and would recommend these guys to anyone in the future!
Description of Work: We recently had an issue with another company in the magic valley where we had purchased carpeting, padding and installation. We ended up going to Franklins and purchased the carpeting, padding and installation for half of what the other company had charged. We purchased the exact same type carpeting, commercial grade and had it installed. Because of the upcoming Thanksgiving holiday and the issues we had with the first place, we purchased we were in a terrible mess just prior to the holiday. With lots of family coming in for the holiday, we were in a squeeze to get the job done as quickly as possible and they accommodated us and had the carpet installed on a SUNDAY. We paid extra for this service and the total bill we still only about half of the price of the first business we dealt with. The person who laid the carpeting was a truly professional carpet layer and did the job by himself and was done within 6 hours. I would highly recommend these people in the future...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

    Contact information

    1390 Highland Ave. E, Twin Falls, ID 83301

    http://www.franklinbuildingsupply.com/locations/twin-falls

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Carpet Sales and Installation,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Cabinet Making,
    Architects

    FAQ

    Franklin Building Supply Twin Falls is currently rated 4.2 overall out of 5.
    No, Franklin Building Supply Twin Falls does not offer free project estimates.
    No, Franklin Building Supply Twin Falls does not offer eco-friendly accreditations.
    No, Franklin Building Supply Twin Falls does not offer a senior discount.
    No, Franklin Building Supply Twin Falls does not offer emergency services.
    No, Franklin Building Supply Twin Falls does not offer warranties.
    Franklin Building Supply Twin Falls offers the following services: building supply, cabinets, decking, doors, gutter, hardware, insulation, lumber, roofing, windows

    Contact information

    1390 Highland Ave. E, Twin Falls, ID 83301

    http://www.franklinbuildingsupply.com/locations/twin-falls