Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

COMPUTER CONNECTION

1.5(
2
)

Computer Repair

Reviews

1.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%
Rating CategoryRating out of 5
quality
1.5
value
2.0
professionalism
1.5
responsiveness
1.5
punctuality
1.5
Write a review
Showing 1-2 of 2 reviews
George Y.
07/2015
2.0
computer repair
  + -1 more
unknown
Description of Work: Angie's list just sent this request for a review, and it's been some time since I used Computer Connection, so my recollection is a bit vague. We were trying to find out why my daughter's PC stopped playing DVDs. They said it was because there was no software on the computer and charged for diagnostics. However, Windows Media Player was still installed, but it no longer worked. They didn't fix it, but charged us anyway. We also asked them to repair a malfunctioning laptop keyboard that wouldn't let the PC boot up (the mainboard connection was broken). Again, they charged for trying, but couldn't fix it. I took both computers to Tek-Hut and they fixed them.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$50
Tim A.
08/2013
1.0
computer repair
  + -1 more
I told them that I believed that the monitor cable for my laptop was faulty and asked if they could check it out. After about a week, they told me that the monitor cable was good, it was the screen that was bad. They said they have seen this problem before and it was a bad monitor screen. They said they could replace it with a new monitor screen. About a week after that they had the repair finished. I did ask how long they guaranteed their work and the monitor and was told 90 days. That same day, after I took the computer home, I had the exact same problem happen. I took the computer back the next day and told them that the new monitor screen was faulty, I wanted a replacement under the guarantee. They took the computer apart and replaced the monitor cable and the problem was solved. I asked to return the new monitor screen and put my old screen back in and they said they couldn't because they threw it away. I told them it was not right that they could not have checked the cable liked I asked them to do. They refused to make their mistake right. I will never go back there again.
Description of Work: I wanted the provider to replace a monitor cable for my laptop. The date is approximate.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$120

    Contact information

    1180 BLUE LAKES BLVD N, Twin Falls, ID 83301

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair

    FAQ

    COMPUTER CONNECTION is currently rated 1.5 overall out of 5.
    No, COMPUTER CONNECTION does not offer free project estimates.
    No, COMPUTER CONNECTION does not offer eco-friendly accreditations.
    No, COMPUTER CONNECTION does not offer a senior discount.
    No, COMPUTER CONNECTION does not offer emergency services.
    No, COMPUTER CONNECTION does not offer warranties.

    Contact information

    1180 BLUE LAKES BLVD N, Twin Falls, ID 83301