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Matson's Plumbing Inc

Plumbing, Kitchen and Bath Remodeling, Water Heaters,

About us

Matson's Plumbing,Inc is a fully licensed plumbing contrator with the owner having over 35 years of plumbing experience in all areas of plumbing. It is a small family owned and operated business who works hard to provide all customers with honest, quality service. Our plumbers are back ground checked for your safety. They are uniformed, trained porfessionals who are taught that customers are our priority. We guarantee all our work. Our customers give us an excellent rating in work performance, attitude and pricing and say they would defintiely call and use us again.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Toilet, faucet and disposal repair and replacements, drain clearing, camera inspecting and locating, water heater sales and repair, high pressure jetting, water and sewer line repairs, water softener and filter repair and replacements, kitchen and bath, shower & tub.

Amenities

Warranties
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.5
responsiveness
3.5
punctuality
5.0
Showing 1-2 of 2 reviews

Robert S.
08/2013
1.0
plumbing, water heater repair, home remodeling
  + 1 more
The bathtub was $800. I bought the water heater from another company and they contracted it to Matson's to install. I had problems with both jobs. They put in the water heater and a week later I noticed a discoloration on my tile floor. I called them and they came out to look at it. It was leaking from the way they hooked it up. They put in a different hosing and it has been working fine since. The floor is ruined and they didn't offer to fix it. They really scraped up the walls when they put in the bathtub. They didn't fix it which disturbed me so I am done with Matson's Plumbing. They were punctual.
Description of Work: I used Matson's Plumbing for two jobs. They put in a water heater and a new tub in the bathroom.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0


Response from Matson's Plumbing Inc
It seems rather odd that this customer waited 7 years to comment about a job that happened so many years ago. We keep records of every job we do no mater who we contract through. With that said, we are happy to come back and fix, adjust or do just about anything to make a customer happy. I have no record of him being dissatisfied. It is unforturnate he did not contact us and let us know how he felt and give us an opportunity to correct his problem. Our policy is to do our best to provide complete customer satisfaction. Thank you for your input (removed member name), we will use your comment to help us improve our customer service.

Karen H.
03/2012
5.0
plumbing
  + -1 more
This is someone who is willing to come out as we do not have a lot of local service providers and we end up calling someone in. I know it sounds kind of expensive but for the work done it was not overly expensive.
Description of Work: He did some interior re-modelling. He also rebuilt a tank and a toilet. He came out with the idea that may be it was clogged and did something to fix it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Matson's Plumbing Inc
Thank you for your comments. We try our best to give top quality service at the best prices. Excellant customers like yourself help us to stay the top quality plumber in the area. We also thank you for the trust and the confidence you place within us as your plumber. Matson's Plumbing sends a big "Thank You" to this client.

    Contact information

    4146 E Mullan Ave, Post Falls, ID 83854

    www.matsonsplumbing.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Kitchen and Bath Remodeling,
    Water Heaters,
    Drain Cleaning,
    Sewer Cleaning,
    Water Filtration and Softening,
    Septic Systems,
    Excavating

    FAQ

    Matson's Plumbing Inc is currently rated 3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Matson's Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Matson's Plumbing Inc does not offer free project estimates.
    Yes, Matson's Plumbing Inc offers eco-friendly accreditations.
    No, Matson's Plumbing Inc does not offer a senior discount.
    Yes, Matson's Plumbing Inc offers emergency services.
    Yes, Matson's Plumbing Inc offers warranties.
    Matson's Plumbing Inc offers the following services: Toilet, faucet and disposal repair and replacements, drain clearing, camera inspecting and locating, water heater sales and repair, high pressure jetting, water and sewer line repairs, water softener and filter repair and replacements, kitchen and bath, shower & tub.

    Contact information

    4146 E Mullan Ave, Post Falls, ID 83854

    www.matsonsplumbing.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM