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First Choice Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Self employed licensed and bonded

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing and service repair, New construction and remodels. Free Quotes . senior and military discounts

Services we don't offer

No main sewer line snaking

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.936 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 36 reviews

Jenny L.
06/2016
5.0
plumbing, water heater repair
  + 0 more
Ray and his son could not have been better. My husband was the one who was there while the work was done and he came home with a glowing report. He was impressed with the quality of the water heaters Ray provided and with Ray's knowledge and skill. He also said Ray was just a likable guy and enjoyable to talk to. My husband usually installs faucets himself, but since Ray was scheduled to be there, we asked him to do it. We were so glad we did. The previous homeowner had done some pretty creative configuration under the sink in his do-it-yourself faucet installation and even Ray had his work cut out for him getting things properly aligned and getting the new one in. My husband thought that might have taken more of Ray's time than installing the two new water heaters did! Ray also was able to instantly diagnose and repair the master bathtub drain that had been leaking into the crawlspace. After all was said and done, Ray charged us exactly what he promised for the water heaters (which was a bit less than Sears would have been) and only $90 extra for installing the faucet and fixing the tub drain, even though the faucet was a time consuming pain. We would absolutely have Ray back and asked for a stack of business cards to give our friends and neighbors.
Description of Work: Provided and installed 2 new propane hot water heaters, installed kitchen faucet and repaired leaking tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,730

James R.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda P.
04/2016
5.0
plumbing
  + -1 more
First Choice answered the phone promptly when I called. They came out the next day, and arrived on time. They were friendly, helpful and professional. I was delighted with their work, and the price seemed fair. I will use them again as my "first choice" for all my plumbing needs.
Description of Work: First Choice replaced a broken frost free faucet. More specifically, I called First Choice, told them that one of my frost free faucets was broken, and could they fix it. Ray suggested I consider buying a new one since the repair kit was almost as much. I agreed since the original was really old and beaten up. I did dig up the frost free myself prior to their arrival. The installation was time-consuming because it took a long time for the line to drain. It was a bit complicated because the frost free line abutted a well line, it's electrical wiring and an irrigation line. Ray was careful not to disturb these other fixtures. I now have a fully functioning, nice looking frost free thanks to First Choice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Linda L.
01/2016
1.0
plumbing
  + -1 more
unknown
Description of Work: HORRIBLE EXPERIENCE. They came out to fix a leak under house. fixed a split hose bib and were to come up with an estimate for leaking pipe under the house. They never called back. over the space of several weeks I called them to get estimate, arrange time for work to be done. |The first time I called they apologized for not getting back, said they'd been swamped.Would get estimate to me in next few days. They never contacted me again despite several calls and msgs. to them. |On the last msg. I told them it was clear they weren't planning to do the work (this may have been about 2 months later) and I needed my pipes fixed, I had already paid them for the house call, and would be calling another company. I asked them to please just leave me a msg. for the type of work needed, or to mail me copy of any informal notes so when I called a new plumber I wouldn't be paying them again to start from ground zero and evaluate problem I had already paid First Choice to come and evaluate. I never got a call to apologize, never received the requested info. Had to pay twice for next house call from company that had to re-evaluate situation and actually did the work as promised. |When I read Angie reviews, one said they were OK, another said they did a good job but never followed through, took a long time, never returned calls. I should have listened. |I think they grab quick easy work, get their money, but just don't follow through after they get some money from you. I called them because the other local reference was not available. |If you want to be deceived, put off, and ultimately ditched, First Choice is the place to go. If you want good work and ethical treatment, RUN!!!! somewhere else, anywhere else, in the opposite direction.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

C J B.
11/2015
5.0
plumbing
  + -1 more
I called Ray to replace some old pipes and he came out within a couple of days with his partner Dan. They were a great team and were happy to answer all of my questions. They also replaced the flush and fill valves in the 1/2 bath toilet and Ray capped a gas line in the laundry room. They did great work and the price was very reasonable. I was concerned when there were two of them to pay but it turned out to be only $5 more per hour than a single plumber would have charged and working together, they got the job done quickly. I would definitely hire them again.
Description of Work: Replaced copper hot & cold water pipes and a waste water sink pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

JUANITA P.
11/2015
4.0
plumbing
  + -1 more
He did a nice job but quoted $65 and then charged $75 per hour.
Description of Work: Replaced outdoor faucets.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Jody B.
08/2015
5.0
plumbing
  + -1 more
Ray is wonderful and he is now on my future call list for any plumbing. It certainly is easy to figure out why he has such a great Angie's list rating. Thank you Ray and that you Angie's list for helping me locate Ray.
Description of Work: Disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

steve C.
03/2015
5.0
plumbing
  + -1 more
Ray was always on time and was very personable. He let us use his account at the plumbing supply house to save money. Knows his stuff. No problems with the inspectors.
Description of Work: plumbed our whole 3300' home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

James G.
01/2015
5.0
plumbing
  + -1 more
We received three estimates and he came in much lower than the others. He came out the very next day, everyone else was telling us a week. He fit us in between his other appointments he had that day. He was great. He even came in lower than his estimate. He replaced the split in the frost proof pipe of the exterior faucet and used the working parts to fix the leak of the second exterior faucet.
Description of Work: He replaced two exterior faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Gail L.
12/2014
5.0
plumbing
  + -1 more
He did an awesome job, very pleased.
Description of Work: Installed a bathroom sink and faucet, new toilet tank insides caulked the tub and toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Benjamin D.
09/2014
5.0
plumbing
  + -1 more
It went great. Always been looking for a plumber in the area, and Ray is our guy!
Description of Work: Installed a new sink, disposal, and installed two new spigots on exterior of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Juan M.
09/2014
5.0
plumbing
  + -1 more
We called Ray about replacing our faucet and he gave us a date.He arrived on scheduled date right on time.After inspecting the job and taking measurements,he informed us he would have to cut a hole in our family room basement.I pictured a big hole in my ceiling.We went ahead with the job and were pleasantly surprised with the finished job.The hole was just big enough to access the faucet and he installed a plate at end of the work.We could hardly see where he had cut the hole. Excellent work and a great price. Highly recommend .
Description of Work: Outside cold weather faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda K.
09/2014
5.0
plumbing
  + -1 more
Ray had all the required parts with him on his visit. He arrived as he said he would. Ray was friendly and efficient. I will keep his number and call again if needed!
Description of Work: Replaced valve cartridge in kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Teresa P.
06/2014
5.0
plumbing
  + -1 more
I have known Ray for a long time and he is awesome! Professional, works hard, gets the task at hand done. I would hire Ray again for any plumbing need.
Description of Work: fixed my sink hose and fixed toilet seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Jamie D.
06/2014
5.0
plumbing
  + -1 more
I explained on the phone what we needed fixed. He gave me a max. estimate. We set a date for the fix. He was super punctual, and very friendly. The cost of the job was less then the max. estimate he gave. We will definitely be using him again.
Description of Work: He replaced the broken cast iron flange under the toilet with a new one, fixed the broken shut off valve and fixed the leak under the tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Tracie R.
04/2014
5.0
plumbing
  + -1 more
Ray was clean and professional
Description of Work: Replace outside faucet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Geary H.
03/2014
5.0
drain cleaning, plumbing
  + 0 more
Arrived as scheduled and was highly professional with how he carried himself. Not only did he performed the work requested, but he gave suggestions on how to prevent possible damages in the future.
Description of Work: Replaced turn-off valve and replaced piping for water supply to outdoor spout. Fix "slow" draining faucet in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lorie G.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Ray responded promptly via Angie's list and we set up a date and time for two days away. He was able to come a bit sooner than anticipated on that day. He called to confirm that it was OK. He completed the job in good time and charged what he said he would. It turns out that he also installed the water heater prior to my purchase. We also discussed some other plumbing issues I have.
Description of Work: Reinstalled a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

leslie G.
09/2013
5.0
drain cleaning, plumbing
  + 0 more
The above cost was for parts and services together. He performed all of the above services in 3 hours. I was very pleased by the professionalism. He also cleaned up afterwards. I thought the cost was reasonable for the amount of work that was done.
Description of Work: Installed a new garbage disposal and piping under the sink, installed a new faucet and soap dispenser, installed a new drain plug in the bathroom sink and cleaned the drains in both bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Karen M.
09/2013
5.0
plumbing, water heater repair
  + 0 more
Excellent! We will definitely use this company for any future plumbing needs. Thank you, Ray!
Description of Work: Our water heater was leaking, or so we thought, and we were afraid it might give out. Ray identified the problem as a failed souder joint and he replaced the entire pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Russell G.
08/2013
5.0
plumbing, water heater repair
  + 0 more
He was on time and did a great job. Very personable but most importantly knew what he was doing. Cleaned up after himself. Would definitely use him again. Good guy.
Description of Work: Re-plumbed and installed new water heaters, garbage disposal, bathroom shower fixtures, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Stephen P.
08/2013
5.0
plumbing
  + -1 more
Ray was early on first call to provide an estimate but was glad to come back an hour later to review our issues and provide an estimate for the work to be done. No charge for the estimate. After we reviewed other estimates and selected him he arrived on time on the appointed day. The repairs went smoothly. After he left and we were replacing the drawers in the cabinet under the sink we noticed that one drawer did not close completely. We called Ray and he returned the following Monday and rerouted one of the supply lines to the faucet. This took only a few minutes, was performed at no additional charge, and resolved the problem. As you will note in the grading above, I gave him a "B" on professional for only one reason. Ray is apparently a smoker and the odor becomes noticeable when working in a non-smoking house such as ours. It was particularly noticeable when he came to prepare the estimate but we retained him anyway. Likewise, we would retain him again for plumbing work that we may need, but he may want to address this personal issue as a part of his otherwise excellent service.
Description of Work: Replaced faucet in bathroom sink; rebuilt wast line to meet code; repaired leaking faucet in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Tamara R.
02/2013
5.0
plumbing
  + -1 more
Overall I was very impressed with the service and his professionalism. He got the job done quickly and efficiently and we are very pleased that it was so cheap. The whole job took less than one hour. We have never had a job go so smoothly. That is one of the reasons we joined Angies list so we could have an informed choice and we are very pleased that we did so. Thanks Angie!!!
Description of Work: I called Ray Laudermilk...the owner....and made an appointment in two days from the day I called. He arrived 10 minutes early! He was very professional and after turning on the shower he had an idea that our problem wasn't as bad as we thought it was going to be. He thought it may just be a bad "Moen push/pull cartridge in the shower valve" and it was spraying back into the wall cavity pouring downstairs into our daylight basement. It was in fact the problem and he replaced the cartridge and was out of here in less than an hour!!! He had the part in his truck so that was handy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Steve T.
03/2012
5.0
plumbing, water heater repair
  + 0 more
Called First Choice Plumbing Service shortly after 8 a.m. He was already on another job but we quickly were able to arrange a time that would work well fo me. Ray did not hessitate when he learned that I would not be at home util after 5 p.m. He called my house as soon as he was finished with the other job so that I would know he was available. I called him back as soon as I arrived home and he was at my house within 15 minutes. Ray had to crawl under my house to turn off the main water valve, take off the overflow tank (at which time he discovered that it neede replaced), cut the old broken shutoff valve on the hot water tank. He replace all parts and crawled back under the house to turn the water back on so that we would have hot water for the night and next day. The following day Ray came back with the new overflow tank with in 15 minutes of my call letting him know that I was home. He had the part changed quickly and did not even charge for his time.
Description of Work: Ray is very easy to work with, he accomodated my busy schedule. He replaced a broken hot water heater shutoff valve and overflow tank. He worked quickly and efficently. He was called for the broken valve and discovered the overflow tank was bad, this part was not on his truck but he arranged to install it the next day. Ray installed the overflow tank only charging for the part. Both of the times that Ray was at my house it was close to and after 5 p.m. but Ray did not charge extra for after hours work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Margaret E H.
11/2011
5.0
plumbing, water heater repair
  + 0 more
Our existing faucet was leaking and my husband tried unsuccessfully to replace it. We called a neighbor who gave us the name of a plumber that he knew. We called him but he was busy and unable to come for several days. He gave us another plumber's name who we called in the morning and he came 1 1/2 hours after we called and was able to replace the faucet in about 15 minutes. His company is First Choice Plumbing and his name is Ray Laudermilk. We discovered that he had formerly worked for CDA Sheet Metal and had done a wonderful job for us in 2003 when we moved into our home -- replaced faucets, moved our hot water tank and installed a circulating hot water system. We were delighted to find him operating his own company. We plan to switch to a Marathon hot water heater and will definitely call him for the installation.
Description of Work: Plumber replaced our kitchen sink faucet. Price included the cost of the Moen faucet which he carried in his van. Price of faucet was what he paid with no additional markup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158
    • 1(current)
    • 2

Contact information

835 N Shannon Ln, Post Falls, ID 83854


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
General Remodeling,
Handyman Services

FAQ

First Choice Plumbing is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

First Choice Plumbing accepts the following forms of payment: Check
Yes, First Choice Plumbing offers free project estimates.
No, First Choice Plumbing does not offer eco-friendly accreditations.
No, First Choice Plumbing does not offer a senior discount.
Yes, First Choice Plumbing offers emergency services.
Yes, First Choice Plumbing offers warranties.
First Choice Plumbing offers the following services: Plumbing and service repair, New construction and remodels. Free Quotes . senior and military discounts
No main sewer line snaking

Contact information

835 N Shannon Ln, Post Falls, ID 83854


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM