The people were good as far as the service went but I had trouble with the product I had. I had trouble with the people they hired to install the flooring. I would use them if it was a different installer. With the sales process, they did good there. It was the material that was damaged or not good. They had to reorder it and they kept coming in damaged so I had to get several bunches of orders in order to get enough stuff to do my floor.
Description of Work: I have had experience with Lowe's. I purchased hardwood floors.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$6,500
Cindy M.
07/2016
5.0
replacement windows
+ -1 more
unknown
Description of Work: Window installation.
Rating Category
Rating out of 5
Yes, I recommend this pro
KIRK I.
06/2016
1.0
home improvement stores
+ -1 more
unknown
Description of Work: New Roof-Roof was satisfactory New Energy efficient windows, but windows hum in high winds. Two new French doors. Bedroom one is good but deck one has huge gap.
Rating Category
Rating out of 5
KIRK I.
09/2015
1.0
home improvement stores
+ -1 more
unknown
Description of Work: 2012 I had 3 Jen Weld windows installed and when the wind blows the windows sing. YES I have it on video and they installed two french Jen Weld doors one good the other now bad. Yes I have photos of it as it is now after the three years. Still paying for them but to Lowe's credit I was given a 7 year no interest payout. But the winter is going to be cold when you got a door with 1/4 inch cracks around it and hinge screw are stripped out. Lowe's uses installer they deem to be reputable but it seems the install should last over 3 years. I asked for help at Pocatello Lowe's was referred to their regional stores manager, he sent me to Jen WELD Rep. and they told me to hire a handyman. So I get to pay for it twice in three years. Sweet music.
Rating Category
Rating out of 5
John P.
05/2015
4.0
appliance sales
+ -1 more
The refrigerator was $550 which is cheap. It is great except that it is real noisy like an airplane. It is the Frigidaire company that should look at their model.
Description of Work: My old Maytag was twelve years old and it died. I bought a cheap Frigidaire and it is noisy. I purchased it from Lowe’s.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$550
Doug D.
11/2014
5.0
replacement windows, home improvement stores
+ 0 more
Purchased Pella windows, new front entry door and front storm door through Lowes in October, they were custom ordered and installed on Nov 26. Ordering went very smooth, and the installers were great. They did a great job of installing and picked up everything, old caulk, papers, etc., even vacuumed the floors under the windows. And they removed all the old windows and door.
Description of Work: New front entry door, storm door and five new Pella windows (all custom size).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Dennis H.
07/2014
4.0
replacement windows, home improvement stores
+ 0 more
unknown
Description of Work: They provided the windows. The installer was great
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Kurt D.
03/2014
5.0
replacement windows
+ -1 more
Excellent! Great service and attention to detail.
Description of Work: Had windows installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,099
Betty l G.
08/2013
5.0
home improvement stores
+ -1 more
They charged $98 for installation. Their prices beat everyone for carpet and installation, for Stainmaster carpet. I checked 6 different places. The installer did an excellent job on all the units. They took back carpet that I had special ordered when I didn't want it anymore. I am very impressed with them. Ben walked me around the store personally to help me in choosing the carpet.
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Service Categories
Hardware & Home Improvement Stores,
Windows,
Appliance Sales and Installation,
Hardwood Flooring Sales and Installation
FAQ
LOWE'S is currently rated 3.6 overall out of 5.
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.