Home Helpers of Eastern Idaho

Home Healthcare - In-home Services, House Cleaning, Home Healthcare - Medical Alert Systems,

About us

Home Helpers of Eastern Idaho is an award winning, locally owned company that provides a safe and affordable way for seniors and those with disabilities or recuperating from illness or injury to remain active and independent in the comfort of their home. We are the only home care company in eastern Idaho that is owned by a Certified Senior Advisor® and we have a manager available to our clients 24/7. Our services can include companionship, preparing meals, light housekeeping, shopping, transportation, errands, and laundry, along with personal care such as bathing, grooming, and dressing. We are excited to announce that we’ve recently expanded our services and are now able to offer skilled nursing care as well. We offer flexible care plans, and our caregivers - who are bonded and insured - are available around the clock. We provide a free in-home consultation to help us customize our care to the specific situation. Many of our caregivers are CNAs with experience dealing with a variety of clients including those with Alzheimer’s and dementia. Home Helpers also provides Direct Link services including a Personal Emergency Response System (24-hour emergency monitoring through a button that can be worn around neck or on wrist to summon help) a Medication Management System (an affordable, automated solution for managing multiple medications), fall sensors, and vital statistics monitoring. We have offices in Idaho Falls, Blackfoot, and Pocatello and serve clients all throughout eastern Idaho. You can find out more by visiting our website, www.homehelpersofeasternidaho.com, emailing EasternIdaho@HomeHelpersHomeCare.com, or calling (208) 234-2380.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

We provide a free on-site consultation to properly assess our clients’ needs and personality in order to match them with a qualified caregiver with the necessary skills to provide the very best care. Our services include: • Companionship • Light Housekeeping • Grocery Shopping • Laundry • Transportation • Errand Services • Meal Preparation • Bathing/Dressing • Skilled Nursing Services • Medication Management • Vitals Monitoring • Personal Emergency Response Systems • Fall Sensors • Much More!

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
4.0
punctuality
3.5
Showing 1-2 of 2 reviews

Esther O.
07/2017
1.0
house cleaning
  + -1 more
For elderly helpers, for get it. She goes down and wets the rag, but she does not clean. You mean to tell me that she can clean 3 bathrooms and a kitchen in 15 minutes. I ask her "Are you sure you got everything clean?" "Well yes, I did." I'm going to take pictures and show Home Helpers. I asked her last week if she would please change the sheets on my bed, because I can't lift the mattress and she didn't do it. She made the bed and I went in there to go to bed and the same sheets were on. Everything was just like it was the night before. It's not like she had to wash them and put them back on. I have a change every time. She knows I can't get around very good and I have to be very careful. I have a vertebra that is broke. It's hard to do any bending and work. I feel like she is cheating the company. I supply the rubber gloves and everything. When I show the company, she won't like it very much. They should come out and check on her, but they don't. She doesn't do the cleaning. She is kind.I have to tell her every time where the rags are, where the detergent is that I use to wash things down with. I have had her for 2 months now. I can't keep any body. I don't have the option to use anybody else, but they are probably getting tired of me complaining. I have cleaned all my life. When my mother told me to clean something, you did not leave the corners. That was part of cleaning. I'm at the point that I can not breathe if I don't have a clean home. I have not been out of the house for a year and a half. I would like for them to come out and examine where she said she had been cleaning.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro

Pat S.
03/2015
5.0
home elder care
  + -1 more
VA paid for it, but I know it was $1,100 a month for what she got. They are just absolutely awesome. They were real friendly. My mom was 84. They were in their late 20s or 30s. They were very compassionate towards her; you do not always get that with younger people. I would use them again in a heartbeat.
Description of Work: I had Home Helpers of Eastern Idaho to help my mom. They come in and do take care of my mom. They kind of clean her room, bathroom, and stuff upstairs. They would take her to doctor’s appointments to get her meds as far as that.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

    Contact information

    353 E Lander St, Pocatello, ID 83201

    www.homehelpersofeasternidaho.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Healthcare - In-home Services,
    House Cleaning,
    Home Healthcare - Medical Alert Systems,
    Nurse Practitioners,
    Home Healthcare - Independent Living,
    Longterm Care - Assisted Living,
    Longterm Care - Adult Daycare

    FAQ

    Home Helpers of Eastern Idaho is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Home Helpers of Eastern Idaho accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Home Helpers of Eastern Idaho offers free project estimates.
    No, Home Helpers of Eastern Idaho does not offer eco-friendly accreditations.
    No, Home Helpers of Eastern Idaho does not offer a senior discount.
    Yes, Home Helpers of Eastern Idaho offers emergency services.
    Yes, Home Helpers of Eastern Idaho offers warranties.
    Home Helpers of Eastern Idaho offers the following services: We provide a free on-site consultation to properly assess our clients’ needs and personality in order to match them with a qualified caregiver with the necessary skills to provide the very best care. Our services include: • Companionship • Light Housekeeping • Grocery Shopping • Laundry • Transportation • Errand Services • Meal Preparation • Bathing/Dressing • Skilled Nursing Services • Medication Management • Vitals Monitoring • Personal Emergency Response Systems • Fall Sensors • Much More!

    Contact information

    353 E Lander St, Pocatello, ID 83201

    www.homehelpersofeasternidaho.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed