The guy found there were wiring problem between thermostat and heating unit and was told they are not responsible for wiring issue and did “fix” the proble only temporary, and billed $156 for an few minutes of work, the issue pop up the next day which i fixed on my own wiring with a new wire myself. The issue is that service was not an service by not fixing with new wire and they didnt check my air filter if it were an service call they should check off all point to ensure there will not be an problem. obviously the problem was not solved the next day.
Description of Work: Orginally to get the heat system up and running
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$156
Anne O.
09/2017
2.0
heating & air conditioning/hvac
+ -1 more
Not so well. Furnace still leaked water on the floor
Description of Work: Replaced condensation tubing, but it turned out that was not the problem. Failed to diagnose the problem and charged $200+ to replace tubing.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$250
Duane L.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
It went excellent
Description of Work: Repair and service to Gas Furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jim B.
10/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: Installed Water Softner. Came on time and very professional.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Steve F.
05/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Overall I think they did a very good job. I'm happy with the ductless HVAC system they installed. I was disappointed in the follow-thru after it was installed though. They eventually did what they said they would do but I feel it happened only because I had to "prod" them. I'm still waiting to see if they have to replace the breaker they installed based on the city inspection. I don't think I should have to keep contacting them, but hey, they got their money and that's apparently what matters. |Based on my experience with the other contractors that I either got bids on or tried to get bids on, I would use First Call Jewel again.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Jim S.
10/2014
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,930
Rik O.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: air conditioner installation very professional technician 20 years experience didn't mind me hanging around asking questions
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Cathy T.
05/2014
3.0
plumbing
+ -1 more
It was a bad experience, but before then I've had very good experience. They didn't seem to follow through and they weren't as careful as before. When I had work done with them, they were very good at what they did, but this time the guy did really sloppy work, and didn't follow through. They are a little on the higher side in price. I am thinking about using them again, but I am also thinking about looking for another company. They installed our air conditioner and I really liked that. I have this kind of an idea of going back to what I know. I will probably give them another chance but one more, and that is it.
Description of Work: First Call Jewel came in and did the inspection 2 years ago. They were supposed to install some stuff for free as part of the inspection, but they didn't.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$60
David C.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Great job.
Description of Work: Replaced my furnace and air conditioner. Added Clean Effects filter and steam humidifier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert B.
02/2014
4.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Troubleshoot and corrected the heater/ac fan, which wouldn't go on.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$225
Joan K.
05/2012
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
Their service is excellent. The price is very reasonable. I will use them in the future.
Description of Work: They provided maintenance services for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing
FAQ
First Call Jewel is currently rated 3.9 overall out of 5.
No, First Call Jewel does not offer free project estimates.
No, First Call Jewel does not offer eco-friendly accreditations.
No, First Call Jewel does not offer a senior discount.
No, First Call Jewel does not offer emergency services.
No, First Call Jewel does not offer warranties.
First Call Jewel offers the following services: Heating and A/C service and installation, plumbing, water heaters, water softeners and generators.