Blacktop Services

At first, they seemed to act like they knew what they were doing and they came from Agni's list so we trusted them. Howerver, in spite of us telling them several times that the area in front of our shop needed to have gravel fill brought in and sloped to allow the rain to run off, they didn't bring in enough fill. We pointed this out a couple of times to them and their comment was that it will smooth out when we roll it. They ran the roller over it a couple of times, but there was never enough fill gravel under the asphalt and now I have a 15-foot wide swimming pool in front of my shop when it rains. Since they had to make two strips down the road to cover it with asphalt, we asked them to make sure the roadway was flat or slightly higher in the middle. Didn't happen. We have one side lower than the other and traps rainwater in the middle and it has significant bumps in it when driving in a vehicle. We also asked him to come back and add 140 feet of additional asphalt over the top of the previous asphalt on the neighbors part of the driveway. All texts and phone messages have only been replied to with two texts that say we are involved with family issues and can't come now. That's what I've been told since July 19th, the day they put down the main driveway asphalt.. I haven't heard a peek from them in close to three months. I wanted to get this done before the snow comes, so now I'm getting quotes from other asphalt companies to try to get this done. In summary, we are very disappointed in the quality and the completeness of the work that BlackTop services did for us. Their customer service is non-existent. The new contractors that come and see the Blacktop services work are amazed that there are people out there doing this quality of work. No laser leveling of any services was done.