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AFFORDABLE HOME PROS

Carpet Cleaning

Reviews

1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
Showing 1-2 of 2 reviews

Paulette J.
01/2010
1.0
carpet cleaners
  + -1 more
I received a coupon in the mail for a $79.95 carpet cleaning service. I called and verified the coupon and made arrangements for them to clean an apartment I just moved out of. They cleaned the entire thing in 25 minutes - there was no way they were getting anything out of the carpet, just steaming it to stand up again! They refused to honor the coupon saying it was only for maintenance jobs. I questioned that and showed them the coupon (it said nothing about maintenance) they still refused. I had to pay them $100. A classic case of bait and switch!!
Description of Work: They were contracted to clean carpets in a 1500 sq ft duplex I had just moved out of. They ran the steamer over the carpets so fast it could do little more than stand the nap back up, not clean anything.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$100

Susan B.
04/2008
1.0
carpet cleaners
  + -1 more
Very poorly! Please don't use them! About an hour or so after the cleaning, all stains resurfaced. The guy had stated in no uncertain terms that his very powerful extraction machine ("the most powerful extraction machine in the area") would be able to remove all of the stains. Plus, on the phone, this company will tell you that they charge $10 to $20 (to get out all the stains) no matter how many stains there are. But then once in your home, they'll talk about their powerful extraction machine and NOT tell you that it's $25 or $50 (he stated both prices later --once on his bill after "service" was rendered and on a 2nd visit to look at the stains) PER EACH stain extraction. They're very unclear about their process and please note the fine print on the bill (you can barely read it and they put it at the bottom of their statement across the graphic so it's blends in with the graphic). This company is terrible and does not take responsibility for their work. I could go on & on...
Description of Work: The company came to my home to clean my downstairs carpet, which included removing pet stains. I used another company to do the same work in the past (same cute, bad puppy!) and they were able to remove all the stains successfully. However, I had a coupon from Affordable Carpet Cleaning so I called them, thinking that I might be able to save money. Plus, they also said they removed pet stains. (I'd forgotten that I'd used them once before and don't recall how the service was at that time but to be fair, it was probably okay.)

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$200

    Contact information

    2304 E HARBOR GROVE, Nampa, ID 83686


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

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    Service Categories

    Carpet Cleaning

    FAQ

    AFFORDABLE HOME PROS is currently rated 1 overall out of 5.
    No, AFFORDABLE HOME PROS does not offer free project estimates.
    No, AFFORDABLE HOME PROS does not offer eco-friendly accreditations.
    No, AFFORDABLE HOME PROS does not offer a senior discount.
    No, AFFORDABLE HOME PROS does not offer emergency services.
    No, AFFORDABLE HOME PROS does not offer warranties.

    Contact information

    2304 E HARBOR GROVE, Nampa, ID 83686