Western Appliance Repair

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Rich arrived on time, diagnosed the problem, had the parts in the truck and fixed it on the spot. I had put everything in a cooler and didn't loose any food due to his rapid response. He is personable and I enjoyed having him in my home. I will use him again in the future.

My rinse and spin cycle stopped working, so I began to investigate my options through Angie's List......the company w the most "high" reviews is where my search began.....I felt very uncomfortable w the "top rated" company, because the reviews (in my opinion) were so happy and there seemed to be an unproportionate amount of exceedingly high reviews.....so, I left "Angies's List" and decided to just "Google" this site......I'm soooo happy I did this.....the reviews were COMPLETELY opposite of what the "List" said.....it's as if this company pays for reviews! I then came across "Western Appliane Repair" and did the same searching.....the reviews seemed even in tone, so I went w my gut and called them....I couldn't have been happier, except for the price, which wasn't the fault of the repairman.....he showed me the rotor and it was destroyed.....and explained how it worked and why it was worn down so much. They just don't make washers like the old days! He ordered the part and returned a few days later.....Rich was on time, professional and friendly! I felt like my problem mattered and he was totally invested while in my home! I wouldn't hesitate to call him 1st thing when another problem arises..... No one wants a repairman and no one wants to pay so much to fix them.....but, I feel my experience was seemless and fair! I was comfortable w the entire process!

Our washing machine broke the night before my husband was leaving town for 4 months. Having had horrible service with Dave's Appliance (Nampa) only a year ago, I was nervous about calling another repairmen. Luckily, I found Rich at Western Appliance. Rich was knowledgeable and professional, he even ran ahead of schedule! (AMAZING!) If I ever need another appliance repaired I WILL call Rich at Western Appliance.

They were really good. They were very efficient and upfront. They showed me what was wrong and they had a really good price. I was pretty tickled with the whole thing. They are good for Angie's list and that's for sure. They are really good. I would recommend them and I will use them again for sure.