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SecureWatch

Home Security Systems, Home Automation

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.7
punctuality
3.7
Showing 1-3 of 3 reviews

MIKE R.
02/2021
1.0
home security systems
  + -1 more
I had trouble with it off and on for years.No service for months,when I called to cancel my service do to the fact it had not been working for months. Brandon said I had a contract and he would take me to court,said he does it all the time and I would lose.I thought ok i will just pay for the next 14 months and then be rid of him forever.WRONG! I called him months ahead to make sure my contract would end when contract was up.Wrong again he continued to bill me.I called him again he says now I have to tell him in writing a phone call and end of contract was not enough!! So I had my wife (book keeper) email every email he had to end this rip off!I had no service for the 14 months I paid for and still have NO service!! Guess what ??? He is still billing me! Go to BBB Look up Infiniti security that's who I signed up with,he changed names and phone # mid contract they are the same company with the same owner and address! He has never been BBB certified.I assume the reason Secure Watch is not is because he would have a list of complaints.Call ADT don't be a **** *** like me and pay for the rest of your life.
Description of Work: Alarm system

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$3,750

Helen T.
12/2017
5.0
home security systems
  + -1 more
I stumbled and fell in my kitchen. Fortunately I have my alert system around my neck. I was not able to move so I used my SecureWatch alert system. Live personnel responded over the panel and alerted medical assistance!
Description of Work: Home security services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry C.
12/2017
5.0
home security systems, home automation
  + 0 more
As with any security you hope to never use it.We had to last year. I was at work down the road from my house. I received a call saying that my smoke alarm went off. Infiniti Security called the fire department and they were on their way. Nothing was on fire. The blower motor in the furnace seized up and started smoking. The firemen said that had we waited any longer it may have started a real fire. Thank you Infiniti Security for being there when we needed it
Description of Work: Home security alarm system service and monitoring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2730 E Franklin Rd, Meridian, ID 83642

    http://www.mySecureWatch.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation

    FAQ

    SecureWatch is currently rated 3.7 overall out of 5.
    No, SecureWatch does not offer free project estimates.
    No, SecureWatch does not offer eco-friendly accreditations.
    No, SecureWatch does not offer a senior discount.
    No, SecureWatch does not offer emergency services.
    No, SecureWatch does not offer warranties.

    Contact information

    2730 E Franklin Rd, Meridian, ID 83642

    http://www.mySecureWatch.com