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Paul Davis Restoration

General Remodeling, Insulation, Interior Painting,

About us

Paul Davis Restoration & Remodeling of Southwestern Idaho is part of a nationwide franchise organization that provides property damage cleanup, restoration, reconstruction, as well as remodeling services for residential, institutional, and commercial customers. We have built our heritage one project at a time, establishing a reputation of performance, integrity, responsibility. If your home or business has experienced damage and you need immediate assistance

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Fire & water damage restoration, bathrooms, kitchens, room additions, interior & exterior finishes, basements, attic rooms, decks, patio enclosures, garages, remodeling, water extraction, structural drying, mold remediation, smoke containment and cleanup, odor removal, pack outs, contents cleaning and restoration, contents inventory & storage.

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

4.115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
7%
2
20%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.0
responsiveness
4.0
punctuality
4.3
Showing 1-15 of 15 reviews

Molly B.
01/2024
5.0
The team at Paul Davis were prompt in responding with help, accessed the water damage, took steps to prevent more damage, cleaned up, repaired the area so that there would be no worry of mold or future water issues.
Description of Work: Clean up and repair. PD did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Alexandro R.
12/2017
5.0
insulation
  + -1 more
It went well. I followed their instructions, and within two days, things were dry and ready for repair. I was really impressed with the extreme professionalism and customer service.
Description of Work: A bad roof and rain caused some pretty big leaks and damage to my house, and within a few hours of calling my insurance company, Paul Davis showed up to perform water mitigation. They were very thorough and stayed well into the evening to ensure everything was taken care of, and the area was clean and secure. They explained everything so that I could understand, and were extremely professional and took pride in their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan S.
11/2015
5.0
carpet installation, drywall, insulation, remodeling
  + 2 more
unknown
Description of Work: They fixed water damage to my kitchen hardwood floor. I felt that they went out of their way to address my concerns and do good work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shaynee S.
07/2014
5.0
They had a very quick response. They were very professional. They did the work that they say they would do. They gave me answers and there wasn't anything wrong. I've heard other people say that the've used them and they have a lot of advertisements. The price was reasonable.
Description of Work: We have used Paul Davis Restoration. They just did the testing and they didn't end up doing any work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Debra J.
02/2014
1.0
remodeling
  + -1 more
Building is occupied and tenants needed to be relocated during project. Contractor confirmed start date and time, tenants removed all items from project area, alternative living arrangements were made and paid for when contractor delayed project start 10 minutes before it was scheduled to begin. I received written quote and agreement terms and conditions on a Friday afternoon at 2:33pm via email. I confirmed with contractor on the phone Friday morning and again Friday afternoon that project would begin Tuesday morning. I had a couple of questions on the standard agreement and spoke with contractor on Monday morning about 8:30 am. We discussed all of these items and it appeared to me that we were in agreement to some minor modifications/clarifications on the agreement. I again confirmed that the project would start the next day. I would meet the contractor at the job site between 9:30 and 10:00 am to give them a check for 50% of the cost and I would deliver the signed agreement. Alternative living arrangements were confirmed (and paid) after that phone conversation. At 9:18 am,, approximately 45 minutes after our phone conversation discussing the agreement modifications, I emailed the contractor an agreement addendum including the following: "Contractor shall diligently proceed to finish project in a timely manner with no interruptions to work except necessary drying time or time lag required specifically by this project. The property is occupied and tenants have been relocated. Time is of the essence. Contractor shall keep owner informed of progress. Contractor shall inform owner of any changes, additional charges, or time delay as soon as practical." Contractor claimed that my addendum raised red flags and that there were additional documents I needed to sign, that they had not yet given me that were subject to the three-day right of rescission. And now they wanted to delay project. There had never been any mention of a 3-day delay issue or concern until 10 minutes before they were scheduled to begin work. My complaint is the manner in which this contractor handled the scheduling and communication with me. An agreement is between two parties. One party should not demand a one-sided agreement with no room for discussion. Additionally, the contractor was fully aware of the 3-day issue when confirming the schedule days before and there was never any mention of it until 10 minutes before they were suppose to begin. This is totally unprofessional and caused me and my tenants great inconvenience and cost for alternative living arrangements.
Description of Work: My project involved mold containment and removal in the attic location over one area of the home, approximately 250 sqft. Contractor canceled project start time and delayed project for at least 3 days, notifying me 10 minutes before project was scheduled to begin.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,315

marcia P.
02/2014
2.0
asbestos removal, remodeling
  + 0 more
Even after they pulled their equipment I had no idea about the cost. I did not receive an itemized invoice until one week after the project ended. The first invoice was not itemized. In fairness, they did reduce the charges because they gave me an incorrect estimate to test for asbestos.
Description of Work: At no time did this company give me an estimate for the work done--water clean up in a basement room with a couple of inches of water. Estimate for asbestos testing.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$1,700

Susan B.
01/2014
2.0
remodeling
  + -1 more
Terrible! First, they were way over their bid, despite the fact that when they originally scoped the work, they thought the area would need to be dried out with a fan. Because the water damage was so slight, that turned out to not be necessary. This should have saved me money. Second, they took two months to complete a job that should not have lasted more than a month. Third, they left TERRIBLE messes every time they came over. No respect was shown toward my home. Ever. Fourth, I received a bill for $1896 in November, asked for an itemized bill, and THEN RECEIVED A BILL FOR $2,048.25! WHAT??? I cannot give credibility to a company that changes their final bill with no justification. It appears that I was charged for asking for an itemized bill.
Description of Work: Provider performed water mitigation service

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$3,500

Kay M.
09/2013
5.0
interior painters, remodeling
  + 0 more
Paul Davis was recommended to me by two co-workers and what a great referral! My basement partially flooded resulting in the need move furniture, remove carpet padding, some drywall and dry the area. I had them complete the repairs which included drywall repair, new carpet padding, carpet cleaning and painting. The room looks perfect. They were so helpful and provided a timeline so I could track the progress. All of the workers were professional and thoughtful.
Description of Work: Restored a bedroom in my basement that had flooded.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Whitney B.
04/2013
5.0
remodeling, interior painters, carpet installation, insulation, drywall
  + 3 more
They were on the spot immediately after we called them. They were courteous, clean and everywhere they walked they had covers on the floor. They were prompt, they explained everything that was going on and why they had to do it, and then, when we weren't quite satisfied with something being done, they rectified that immediately.
Description of Work: We used Paul Davis Restoration after we had a flood. They did clean-up and then restored insulation. First they had to cut, then they dried up everything, sucked up the water, took out the damaged carpet. Then they cut and opened up the walls to dry them inside and out. Then they went to rebuilding and helping us get carpet put back down and they re-painted. It was under our home-owners insurance so we just paid our deductible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodney T.
03/2013
5.0
We had a pipe burst in our crawl space and fixed by a plumber. Paul Davis came out the next day and checked for water damage and cleaned up the area under the house. Initially we were charged 75 dollars. After about an hour we got a call from Paul Davis waving the fee since we went through our insurance agent. I would recommend them.
Description of Work: We had a pipe burst in our crawl space and fixed by a plumber. Paul Davis came out the next day and checked for water damage and cleaned up the area under the house. Initially we were charged 75 dollars. After about an hour we got a call from Paul Davis waving the fee since we went through our insurance agent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brent R.
08/2012
2.0
remodeling
  + -1 more
They were overly obsessed with paperwork. Were not prepared to adjust for contingency situations. Seemed put off during service call follow-up.
Description of Work: Previous entry was submitted, only update is they added 250.00 to my bill after I decided not to use them for the complete job. Very unprofessional !

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$1,000

Brent R.
07/2012
3.0
physical work on tear down and dry out went very well. Quality workmanship and communication from initial assessment through tear down. Issues arose during the dryout phase when power was lost on 2 occasions and a Airconditioner froze up due to interrupted airflow in the house. During the first power outage on Friday evening, Paul Davis Restoration was relunctant to assist with the power outage and was not open to the concept of not charging for dehumidifier and blower rental during the power outage time frame. No indication that they were prepared to bring in Generators to continue the dryout work with the power outage. Due to the lack of concern during this first incident, when the subsequent power outage occured in the bathroom we resoved the situation ourselves. The circuit was overloaded due to the amp draw from the blower and dehumidifyer. We removed some items and reset the circuit breaker (which was starting to feel quite warm). Luckily the bathroom was dry not to long after this point and appliances removed. Since the house airflow was interrupted the airconditioner froze over with several gallons of ice. Had to call out a HVAC expert who found the thermostat, filter, fluid level, compressor to operating in excellent condition. Would have liked to have Paul Davis inform of this possibility since temperatures outside exceed 95 degrees this time of the year, would have saved the cost of the HVAC visit and time without air conditioning. Were unable to contact our project Manager from 3 July until 11 July so situation just stagnated. When I tried to discuss the details of the work to perform, kept getting referrenced to a website, told I should choose the cheapest estimate, told that he was late for a meeting, told that I was trying to pick a fight with him, told he had to get to a meeting. Our home is a 1904 Vicorian so we are probably more interested in quality as opposed to price and PDR seemed very interested in doing it the cheapest way possible without discussing verbally the details of the repair. Based on their response to household issues during dryout and difficulty contacting to understanding the details and that fact they asked us to sign a "work completed" document even thought he work had not been completed we opted terminate our relationship with them and go with a different General Contractor for the repair phase of the work. To sum up....their initial estimate and tear down/dryout physical work was good. Their communication during the dry-out phase and estimation for repair was horrible.... leading to extra cost, extra discomfort and extra delay for us.
Description of Work: Water damage assessment from overflowed toilet. Tear down and dryout of floor, underlayment molding. Repair estimate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$700

Lind S.
06/2012
5.0
remodeling
  + -1 more
They did an excellent job. I would recommend them to anyone. They were fast. The person I was in contact with was in touch with me almost everyday. They contractors were clean, professional, and cleaned up after themselves.
Description of Work: I had water damage from a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

lisa B.
02/2011
5.0
Great experience overall...would definately recommend and would call again if needed. I was very satisfied.
Description of Work: I called into the ins co about possible water damage due to a leak in the garage from the upstairs bathroom...within the hour I received a call from this company to set up a time...they were willing to come out at midnight..but I was able to schedule for the next day (today). 2 guys came out to the house this morning and found the water damage in the garage and were able to rule out water damage in the bathroom. They cut a hole in the garage ceiling to further evaluate and we were able to see the pipes and that there was no damage to the subflooring. They cleaned up their mess and were very professional and personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven M.
03/2009
5.0
I am so impressed with the punctuality, professionalism and honesty of Mr. Gonzales. He didn't get the job to dry our storage room, but we'll invite him back to give an estimate on our upcoming kitchen remodel.
Description of Work: We had a flooded room in the basement. Called for an estimate, Erby Gonzales was here in an hour. Evaluated the damage, explained it to us and said that there would not be a mold problem. He said Paul Davis Restoration could help us dry the room, but since it is a storage room rather than a room we live or sleep in, we could also do it ourselves. Gotta love that kind of honesty.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    200 N Baltic Pl #101, Meridian, ID 83642

    www.pdrboise.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Insulation,
    Interior Painting,
    Drywall,
    Carpet Sales and Installation,
    Asbestos Removal,
    Remodeling - Modular & Mobile Home,
    Biohazard Remediation,
    Basement Remodeling,
    Mold Testing & Remediation,
    Kitchen and Bath Remodeling,
    Air Duct Cleaning

    FAQ

    Paul Davis Restoration is currently rated 4.1 overall out of 5.
    No, Paul Davis Restoration does not offer free project estimates.
    No, Paul Davis Restoration does not offer eco-friendly accreditations.
    No, Paul Davis Restoration does not offer a senior discount.
    Yes, Paul Davis Restoration offers emergency services.
    Yes, Paul Davis Restoration offers warranties.
    Paul Davis Restoration offers the following services: Fire & water damage restoration, bathrooms, kitchens, room additions, interior & exterior finishes, basements, attic rooms, decks, patio enclosures, garages, remodeling, water extraction, structural drying, mold remediation, smoke containment and cleanup, odor removal, pack outs, contents cleaning and restoration, contents inventory & storage.

    Contact information

    200 N Baltic Pl #101, Meridian, ID 83642

    www.pdrboise.com