Miller Bros Plumbing

unknown

unknown

As for the maintenance of the furnace and air conditioner, the work was done quickly enough and as near as I can tell and from the statement description the work was comprehensive. Before that visit, when I arranged it, I asked for a bid for central humidification. When the workman did the maintenance I asked again. Soon I received a visit from the person who would bid, and we talked it over standing by the furnace. He went away promising to call, and did with an estimate of just shy of $600. I said to go ahead and expected a call to schedule. However, a workman arrived unexpectedly and the work proceeded. The workman was professional and personable. The installation was completed. At that pont I was presented with the written bid/proposal stating the number as we had discussed. A surprise was that they wanted to be paid right then and there. Happily I was in a position to do that. I thought having the proposal presented for approval after the work was done a little unprofessional, but as the proposal corresponded with the oral bid, that was not critical. I am accustomed to paying for things within a 30 day billing-payment cycle, which permits financial arrangements when details are known. I was surprised to be presented with an a agreement to pay on the spot. Happily I had received adequate funds the day before. I intend to use their services again as needed.

Miller bros was scheduled to do some minor plumbing in my bathroon. I was adding an additional shower head. My bath/tub was being retiled and was at a stand still while waiting for Miller bros. I called several times asking when are they going to get this done. They gave me a date several times but never showed. They said they were very busy and since this was a small job they would try to work it in. I was ok with that at first. After a few days they still hadn't showed, I called again. This time after the person answered the phone he forgot to put me on hold so I was able to hear thier conversation. He said "that b**** on 16th is calling again" after a few other choice words he came back on the phone. I told them I would find someone else! Guardian was there the next morning!

Had a problem with my hot water heater. Was ready to replace it but Paul form Miller brothers told me my pilot light was out and lit it for me. Probably still need to replace it soon but will probably have them do, even though they weren't the low estimate, since they were so honest.

They did a great job, I was very happy. I would recommend them.