WIEMER HEATING

Wiemer did such a good job for us! The secretary, Erika, is a very nice young lady, as well as each of the techs that came to our home. We needed gas to be brought from the alley to our home, and a trench had to be dug (the guys were so nice!, they were from KVO) as well as the old electric furnace hauled off and a new gas furnace installed. Everyone involved was just top of the line ~ the young men that came and went actually put booties on coming In and out of the house, and they even rolled out blue plastic so that the flooring stayed clean and without scratches. I really appreciated Doug with the bidding, as well ~ he took the time and effort to show us everything we could choose from, and why and what the differences were. I feel badly that I can't recall the names of the 2 techs that came and worked on everything, but they were such polite and professional young men, and they made certain to get us heat before it got too cold. They talked to me about the process, they helped me figure out the shelter and gas company stuff, and they were cheerful and kind the entire time, despite having to haul out my humongous old furnace. And the furnace they installed is working so nicely! What a joy to come into our home and it's all warm, with no effort! Previously we had the awful and expensive old electric furnace or the wood stove to choose from, and when we were younger, that wood stove worked excellently, but now that we are older, we decided to just go for it and get a gas furnace. Well, we have not regretted that decision yet. It was 3°F last night, and we were literally cooking all night long, it was so warm in the house! After 24 yrs. of using a woodstove, it has seemed almost magical to walk into our home and with no effort, it is warm! I am so pleased with Wiemer Heating, and recommend them to everyone! For $5.5 K, from start to finish, we now have a gas heated home! Thank you Wiemer, you guys are the best!

We had an engineer redesign our home’s ductwork, and implementing it would involve moving the existing furnace, removing some of the old ductwork, and making new custom ductwork pieces. The owner, Doug Johnson, came to our home and assured us his company could do it all, including the custom ductwork. That first visit was great and we had high hopes. We sent him the plans and waited for the bid...and waited, and followed up many, many times (both me and my wife, both to Mr. Johnson’s cell and the office, by texts and voice calls). He literally avoided and ignored us; for almost three weeks they did not return our calls or texts, and when my wife finally spoke with the secretary she was very unprofessional, telling us “I have nothing to tell you” and refusing to give us any information about when (or whether) we would get a bid. Finally, 19 days after the home visit, Mr. Johnson sent a text saying they had landed a big job and wouldn’t be able to do our project. That’s fine, nothing wrong with that—but refusing to communicate and avoiding our efforts to reach him is wrong, rude, and unprofessional. At least he could have said “I’m waiting to learn whether I have another big project and will let you know as soon as I can.” That would have been the professional, honest, and courteous thing to do.

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They had it done an about a week and a half. They would come every few days but we did not care too much. The furnace has been working fine. They were on time and they should up when they said they would.

The part was most of the cost (~$300).

When The A/c Unit had been installed as part of the Addition to our house several year ago by the company. No extended warranty was offered for this $10,000+ unit. Last year the unit stopped cooling and we called the company to investigate. I was informed that there was a leak and the tech could not find it. After finding out the warranty was expired and charged the money for the repair. Imagine my surprise when it happened again this summer. The different company's tech found the issue right away, fixed it and only charged me wholesale for the gas he used.